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Reviewed March 6, 2019

We love the hotel's proximity to the highway but it's still easy to get downtown. The hotel is very well maintained and super clean. The rooms are lovely, the beds are very comfortable and the price is reasonable. There are several non-fast food dinner options within walking distance which are greatly appreciated.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline V, Directeur général at Best Western Premier Hotel Aristocrate, responded to this reviewResponded March 10, 2019

Bonjour Kandy S.,
Thank you for choosing our hotel for your last visit and for taking the time to write us your comments.
We are delighted you had a pleasant stay and enjoyed the rooms and the comfortable beds.
Be assured that we will communicated your observations to our team in order to motivate and to continually improve our level of service.
We look forward to welcoming you in a near future.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2019

I absolutely recommend this hotel if you are visiting Quebec City. The hotel is very nice, the rooms are clean and comfortable, and the staff are exceptionally courteous and professional. It's an easy drive from the hotel to the parking garage right outside of the old part of the city. If you want to stay in for the evening, the restaurant in the hotel is exceptionally good. In fact, it was the best restaurant that we ate at during our 6 days in Quebec. It's on the pricey side, but we got a discount as hotel guests for both dinner and breakfast. Our last day in Quebec happened to be during a major snowstorm. We enjoyed hunkering down in the hotel because it's comfortable, clean and quiet. When we are lucky enough to return to Quebec City, we will most definitely stay at the Best Western Premier Hotel l'Aristocrate.

Date of stay: February 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Bev-FH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline V, Directeur général at Best Western Premier Hotel Aristocrate, responded to this reviewResponded February 15, 2019

Bonjour,

Thank you for choosing our hotel for your last visit and for taking the time to write us your comments.
We are delighted you had a pleasant stay.

Be assured that we will communicated your observations regarding the courteous staff and the room cleanliness to our team in order to motivate and to continually improve our level of service.

We look forward to welcoming you in a near future.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2019 via mobile

Samuel p went above and beyond often for us with help. He truly was professional and so helpful in booking things for us and interpreting all. We flew here from Alberta to watch our niece play in a hockey tournament. The location is great and the hotel clean and comfortable

Date of stay: February 2019
Trip type: Traveled with family
Thank Grannycharbbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline V, Directeur général at Best Western Premier Hotel Aristocrate, responded to this reviewResponded February 4, 2019

Bonjour

Thank you for choosing BW Premier Hotel Aristocrate and sharing your wonderful words!
We are glad you found yourself this good here with us and you appreciated the friendly staff.
It's pleasure to know you loved the location and the hotel cleanliness as well.
For your next time in Quebec, we would be very glad to have you here again as our Guest.
A special thank you again from Caroline, Marie-Claude, Samuel and the entire Team!

Looking forward to welcome you again,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2019 via mobile

We only spent one night in this hotel. At the time the pool was not open which was a little disappointing. The hotel is perfectly situated close to the highway for easy in and out of the city. if you’re just travelling on to the eastern provinces and looking for a place to stop. Additionally they run a shuttle service to the old town which is fantastic. If you happen to have to drive down it’s actually pretty easy. Rooms are clean staff are very friendly and helpful

Date of stay: July 2018
Trip type: Traveled with friends
Thank HappyWanderer3276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline V, Directeur général at Best Western Premier Hotel Aristocrate, responded to this reviewResponded January 21, 2019

Great! Thank you for your review.
We are happy to know that you had a good time during your stay with us.
You definitively made the right choice to finish your road trip the best way.
We are proud to offer everything you might need to make your stay at our hotel nice, easy and comfortable.
Our outdoor heated pool is seasonal so you can enjoy it at the end of June!
We are looking forward to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2019 via mobile

Very nicely renovated rooms with all modern equipment and amenities.

Perfect place to stay with easy access to highway and main roads to take you to downtown Quebec city in short time.

Staff was bilingual and very helpful and very pleasant.

Date of stay: January 2019
Trip type: Traveled on business
Thank mrobic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline V, Directeur général at Best Western Premier Hotel Aristocrate, responded to this reviewResponded January 18, 2019

Bonjour!
Thank you for choosing our hotel for your last visit and for taking the time to write us your great comments regarding the location, staff service and the room.
We are delighted you had a pleasant stay.

We look forward to welcoming you in a near future.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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