We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellet Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Delta Hotels by Marriott Quebec
Ranked #44 of 102 Hotels in Quebec City
Reviewed September 27, 2012

The room is renovated, well equipped, beautiful and very clean. The swimming pool was warm and clean. My son enjoyed it a lot. Perfect service, breakfast was great and fresh food with a good presentation. Great location.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GWafer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHG62, General Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded October 1, 2012

Good day,

First of all, I would like to personally thank you for the time you took for the comments you wrote about your stay at the Delta Québec. Be sure that your comments have been sent forward to the leadership team of the hotel and will be taken into consideration. Your opinion is important for our establishment and provides us with helpful hints about what we can do to improve the quality of our product and services. Your satisfaction is the goal we are always trying to reach, as we are looking forward to be your host once again on your next visit in our gorgeous city of Quebec.
Sincerely,

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,257)
Traveler rating
Traveler type
Time of year
Language
  • More languages

599 - 605 of 1,257 reviews

Reviewed September 7, 2012

Pros
Convenient Location
Good Price
On site parking w free in and out
Good Dinner at the Restaurant 
Clean Room
WiFi is free and open network
Air climatisation works well and even
Fair sized rooms
Cons
Bed linens not changed for 4 nights straight
Pool not heated, and well worn
Renovations only to a few floors; not entire hotel
WiFi in room not so good fades a bit
Bottles & un-eaten room service left in hallways for hours and hours
Room not made up until 4:30 pm on a Friday afternoon
Odd layout to bldg makes for a bit of walking
If you don't speak French only 20% of TV channels are for you
Gift and sundry shop not open at all.
Breakfast room service card never left in room; had to call for one 4 nights straight
Very few suites available for large families

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank advocatamericain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHG62, General Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded September 9, 2012

Good day,

I would like to start with my personal apology about what happened in your last stay. I totally understand how you feel and I would like to reassure you that this is not a normal situation in our property, the Delta Québec. A small blunder was hidden in our procedures and we have corrected it as soon as your constructive comment came in our hands. I thank you for the time you have given to us with your comment, which has helped us to improve the quality of our product and services. We have recently started major renovations in our property, to get up to our guests expectations. We are looking forward to host you once again with our new improvements in the greatest city of the province, Quebec City.

Sincerely,

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2012

I stayed at this hotel 8 yrs ago and had a good experience. I was disappointed in how run down the place is now. The lobby is dated. The rooms are clean but shabby, chipped sink, dirty grout in tub. The veneer in the elevators is cracked and chipped giving it an uncared for look. The carpets in the hall to the room were dusty along the edges. My friend called front desk for milk in her room to make tea, she was told to 'get it herself' in the bistro. The hotel website shows rooms that are renovated and look nice but our friends and we were not in one of them. Finding the reception from the parking lot is challenging with French only signs. We followed signs to 'reception' to find it wasn't the hotel reception. Definitely a big disappointment.

Room Tip: Renovations to this hotel are not finished. The website shows the renovated rooms . Room condition n...
See more room tips
  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHG62, General Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded September 9, 2012

Thank you,

I will begin with my sincerest apologies for the situation that occurred during your stay at the Delta Québec. I would like to assure you that this is not a recurring situation in our establishment. Your critic was eye-opening on a light mishandle in our procedures that was changed in the moment we received your constructive comment. I thank you again for your helpful advice as it helped our team to improve itself. As always, we would love to welcome you back under our roof for your next visit to the charming Quebec City and show you our improvements. Speaking of improvement, we have recently started major renovations including the floor that yo saw that 's need renovation. These renovation include the refurbishment of our elevators cab as well that will transform our hotel up to the future we believe in.

Sincerely,

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

We spent 3 nights at the Delta Quebec City. It was my 3rd or 4th stay in this hotel. They have completely renovated and refurnished some of the rooms this year, and we had a nice room on the 11th floor. The service was good throughout the hotel, and the breakfast buffet in the restaurant was good (for $13 per person). The lobby areas and restaurant are badly in need of a renovation. I don't know if that will be part of their plans this year. I have no complaints about this hotel, but there are a lot of other hotels nearby that offer the charm of this old city. I would be inclined to try one of those other hotels next time.

Room Tip: Ask if the room was recently renovated. The renovated rooms are a lot nicer.
See more room tips
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank OttawaCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHG62, General Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded September 7, 2012

Thank you,

It is always a pleasure to read a constructive comment as the one you wrote about our establishment, the Delta Québec. I have personally taken your comment up to the leadership team of our hotel, as they will take it with the consideration it deserves. Your comment is the key to our evolution, as it provides us with specific and clear hints on what we must continue to work on. We have recently started major renovations, to keep up with our customer’s expectations. Also, it is in the planning to bring some improvements in our lobby area as well. We persevere on the satisfaction of our guests and we are eager to host you once again on your next trip to the wonderful city of Quebec..!

Sincerely,

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2012

Loved this hotel. Most deltas are in a state of a well needed renovation. We were lucky to be in a renovated room on the previlege floor. We loved the pool and the service in the restaurant and in the lounge room. It was also a great proximity to everything. Would stay here again.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sammyandbuddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHG62, General Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded September 4, 2012

Good day

We wish to thank you for taking the time to complete your comment following your recent stay at the Delta Québec. Please rest assured that your comments have been taken into consideration. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services. I can assure you that we will pass along your good words. We look forward to hosting you once again on your next visit to the beautiful Quebec City, in our new Delta Quebec Hotel, as we actually are renovating the hotel.
Sincerely,

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

Used reward points to stay here..would not have paid the reg rate to stay here..restaurant was allright-not great..bar was good..great beer and nice touch with the free popcorn and tortilla chips with dips for afternoon snack. Reception is on 3rd floor..Why? Pool was good. although you needed a gps TO FIND IT..ALL IN ALL, VERY AVERAGE.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TobyRudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHG62, General Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded September 4, 2012

Good day

We wish to thank you for taking the time to complete your comment following your recent stay at the Delta Québec. Please rest assured that your comments have been taken into consideration. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services. We look forward to hosting you once again on your next visit to the beautiful Quebec City, in our new Delta Quebec Hotel, as we actually are renovating the hotel.
Sincerely,

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2012

Recently 8 friends and I had the pleasure of staying for three nights at the Delta Quebec Hotel in Quebec City. We enjoyed beautiful rooms and outstanding service here. Each employee made us feel very welcome by their smiles and attending pleasantly and quickly to any need that we had.
The location is perfect for those wanting to go sightseeing and strolling throughout Old Quebec.
Anyone choosing this hotel will not be disappointed . This was my second stay at the Delta Quebec during the past 5 years and both times I left feeling that I had chosen the best hotel possible.

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHG62, General Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded September 4, 2012

Good day,

We thank you for the time you took for giving us your opinion about our property, the Delta Québec. Do not worry, your comment will be sent forward and be taken into consideration. Your personal view of your stay is our greatest tool for our own improvement, as it is considered with uttermost care. As a fact, following our guests’ comments, we have started major renovations in our hotel. I can assure you that your good words will be passed along to our whole team. Thank you very much for your constructive words and we hope to host you again on your next visit to the fantastic Quebec City.
Sincerely,

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Quebec City hotels
0.2 mi away
Hilton Quebec
Hilton Quebec
#34 of 102 in Quebec City
2,840 reviews
0.2 mi away
Quebec City Marriott Downtown
Quebec City Marriott Downtown
#25 of 102 in Quebec City
1,246 reviews
0.5 mi away
Best Western Plus City Centre/Centre-Ville
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Palace Royal
Hotel Palace Royal
#36 of 102 in Quebec City
787 reviews
0.2 mi away
Hotel Chateau Laurier
Hotel Chateau Laurier
#38 of 102 in Quebec City
1,553 reviews
6.6 mi away
Four Points by Sheraton Quebec Resort
Show Prices
Show Prices
Show Prices

Been to Delta Hotels by Marriott Quebec? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Delta Hotels by Marriott Quebec

Address: 690 Blvd Rene Levesque E, Quebec City, Quebec G1R 5A8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Quebec City
#43 Romantic Hotel in Quebec City
Price Range: $114 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Quebec 3.5*
Number of rooms: 377
Official Description (provided by the hotel):
Delta Hotels Quebec is located in the heart of the Old Town district and adjacent to the Quebec City Convention Centre. Located downtown, in the heart of the city's Old Town district, our hotel is just moments from a wide range of notable attractions. Inside our hotel, something very new is happening: we've remodeled our guest rooms with a sleek, intuitive and contemporary design tailored to the needs of today's traveler. With a winning combination of comfort and convenience, our hotel is ideal for both work and play. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Travelocity, Cancelon, Orbitz, Evoline ltd, HotelQuickly, getaroom.com and TripOnline SA so you can book your Delta Hotels by Marriott Quebec reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Delta Quebec Hotel Quebec City
Delta Hotel Quebec City
Hotel Delta Quebec
Quebec City Delta
Delta Hotels By Marriott Quebec Quebec City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing