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“great time in Quebec”

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Hotel Le Concorde Quebec
Ranked #50 of 101 Hotels in Quebec City
Brooklyn, Connecticut USA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great time in Quebec”
Reviewed July 15, 2013

Recommend Lowes Concorde hotel.Last time stayed at Marriot for 400 year festival Lowes offers Pool and is very close to old city,nice hotel need to go to top for breackfast to see hole city played out before you,helps get around the city. Much fun.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, July 17, 2013
thank you so much for this great review! we are very glad that you enjoyed your stay at Loews!
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (229)
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NJ
Level 4 Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 15, 2013

Pros: perfect location. 5 minute walk to the Parliament and the Citadel. Outdoor cafes right around the corner. Beautiful Battlefield Park and Joan d'arc Park steps away from hotel. Wonderful view of the city. A decent pool, great hot tub too! Upgraded ( I don't know why) to a lovely, huge room even though I was there during the summer festival. Staff very helpful to me and I found them friendly too.

Cons: Concierge service virtually useless. Didn't matter for me as I found it very easy to do without one during my stay. Internet: required a lot of patience. I gave up. Used the internet at cafe or at the museum instead and for free. But this might really irk others and I don't blame them if it did.
Rugs a bit worn and lobby furniture looks beat up. I don't care too much about that as never had time to hang out in lobby.

I plan on staying at this hotel again, even with all the less expensive choices there are in QC. This simply works well for me.

  • Stayed July 2013, traveled solo
    • Value
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Helpful?
Thank dosacquas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, July 16, 2013
thank you for sharing your comments with us and we really feel lucky that you have choosen Loews Hotel Le Concorde again for your future stays in Quebec City. Thank you for bringing up the internet issues, our IT department is presently working on this case. Thanks!
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Edinburgh
Level 4 Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 14, 2013

We had a great high level room with good view. It has a wide range of Grande Allee eating places right on its doorstep. We were there when it was very hot and after the 20 min slightly uphill walk back to the hotel in late afternoon the cups of complementary fresh lemonade in the lobby was greatly appreciated!
The room was good - we agreed on booking in to upgrade and it was worth it for the view alone!
The pool terrace can get very windy even when the temperature is high.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank johnh2701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, July 16, 2013
Good afternoon and thank you so much for this great review! Our lobby beverage is appreciated by our guests, especially when the temperature is so high! Hope to have you back in a near future. Thank you from all the staff at Loews!
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Toronto, Canada
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 14, 2013

If you are seeking a 4 to 5 star hotel, this is not the hotel. A few recent reviews on Trip Advisor rated this hotel 4 out of 5 stars...perhaps if you are comparing it to a motel.

PROS:
Yes, the view from the hotel room is great, but only if you are staying on a high-level floor. The look of the room (bed, decor, etc.) at first glance is quite trendy. But at closer view, there are a few details to note.

CONS:
1) The bedside tables/tv were dusty - needed a good cleaning and the garbage was not emptied out from the guests who stayed in the room before us. That does not give me much confidence in the cleaning staff.
2) The colour of the pillows and couch are fading and needing replacement. It's getting old-looking.
3) The bed is not comfortable. It is like a foam mattress.
4) The bathroom shower needs to be replaced.
5) The hallways are quite dark. This makes a difference. It's like they are trying to hide the fact that the carpets are dirty?
6) The air conditioning needs to be updated. There is no temperature control. Once you've turned the dial to maximum, you're SOL on a hot day.
7) Last but not least, the indoor parking is horrible! The parking lots are very narrow and not many considering the room capacity of the hotel. Unless you want to risk your car from getting scratched, bumped or dented, I would highly recommend you seek an alternate hotel with better parking.

Also, if you want a hotel within walking distance to Old Quebec, don't choose this one. It is a 15 minute walk up and down hills! However, if you are hungry, there are many restaurants to choose within a 1 to 2 minute walk with great patios. But go early as the patios are usually packed with long line-ups.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank Olivia R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, July 25, 2013
We are very sorry to ear that your recent stay with us did not meet your expectations. This is really not the type of experience we want to offer to our guests. I will pass your comments to the concerned head departments for follow-up. If you would like to contact me, feel free to do that at nkuntz@loewshotels.com
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Travelers are raving about these Quebec City hotels

Wellington, New Zealand
Level 5 Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 13, 2013

This hotel is in a great spot--right next to the Plains of Abraham, just outside the city walls, and adjacent to the Grande Allée of cafés and restaurants. Our room was very high up, and we had a fabulous view of the old city, the Chateau Frontenac, the Citadel and the St Lawrence.

We got a good last minute deal on Wotif and couldn't have ended up happier with our stay.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryMargaretNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, July 16, 2013
Good day! Thank you for taking the time to share your recent experience with us. We are really happy that your stay was enjoyable. We hope that you had a safe trip back to New Zeland!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level 4 Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 12, 2013

Best location in Quebec City - you are steps away from Battlefield Park and all the amazing bars and restaurants on the Grande Allee, and less than a 15 minute walk from the old city/waterfront area. The hotel itself is showing it's age slightly - dated decor and things are just a little...tired. But the room was spotless and the staff more than make up for the funky mirrors by the elevator. Will be back here again! Merci!

  • Stayed July 2013, traveled on business
    • Value
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Helpful?
1 Thank AimeeLeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, July 16, 2013
Good day! What a pleasure to learn that you enjoyed your recent stay with us! The staff is really dedicated to enhance our guests experience and we hope to have the honor to host you again at Loews Hotel Le Concorde!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire
Level 5 Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 10, 2013

This is the second time we have stayed here for the Quebec City summer music festival and we wouldn't stay anywhere else. It is the perfect location to walk to all the venues, shops, restaurants and attractions. We didn't use our car the whole time we were here. The rooms are great and the beds are comfy. We used the pool and hot tub and both were great on a hot day. There are only 2 complaints: The wifi in the lobby is HORRIBLY SLOW. Everyone sitting in the lobby was complaining about it. I would have been really upset if I had paid for it in my room. It is actually better to get a coffee at Second Cup across the street and use their wifi than be frustrated in the hotel. The second complaint is that there are hardly any chairs at the pool - there is room for more, but there aren't any.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smittyandbuttsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, July 12, 2013
Good afternoon and many thanks for taking the time to write this review about your recent stay with us! The internet issues are in the process of being resolved by our IT department but thanks for letting us know. I will pass your comments to the pool area manager so they can work on a solution. Thanks and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Concorde Quebec

Property: Hotel Le Concorde Quebec
Address: 1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Business Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Le Concorde Quebec 3.5*
Number of rooms: 406
Official Description (provided by the hotel):
Hotel Le Concorde Quebec offers over 400 rooms and suites, located in the heart of beautiful Quebec city, nearby museums, activities, attractions and major events of the region. It is the ideal place for an urban getaway or a business stay in Quebec city. Its imposing structure offers a beautiful view of the majestic fleuve Saint-Laurent. Hotel Le Concorde offers valet parking to its customers since November 2014. Customers do not have to drive around downtown Quebec in order to find a parking space. ... more   less 
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Also Known As:
Loews Quebec City
Quebec City Loews
Hotel Le Concorde Quebec Quebec City

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