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“Great Location without elevator” 4 of 5 bubbles
Review of Hotel Louisbourg

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Hotel Louisbourg
Ranked #75 of 101 Hotels in Quebec City
Sao Paulo
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Location without elevator”
4 of 5 bubbles Reviewed May 9, 2012

The hotel is less than a 5 minute walk from Chateau Frontenac and located on a street lined with shops and restaurants. There is no reception at this hotel, so you have to check in at Hotel Acadia, it’s sister hotel, located just around the corner. You also need to use the phone at the entrance to Hotel Louisbourg to arrange parking (if you were with car).
You need to know: there is no elevator, so if you are staying on the 4th floor (Like my friend and I) you will have to carry your bags up four flights of stairs.
All in all though, Hotel Louisbourg is in a fantastic location and is affordable for two people to split. Just be aware that there is no front desk and no elevator so this hotel won’t be for everyone.

  • Stayed April 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ICN80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel Louisbourg, responded to this review, May 10, 2012
Dear guest,
We're pleased to see that you enjoyed your stay at hotel Louisbourg. Thank you for taking the time to review our hotel! We have indeed a great location near all the main attractions, restaurants, boutiques and activities. We hope you had a nice trip in Quebec city and we would be more than happy to welcome you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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149 reviews from our community

Traveler rating
    28
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    40
    16
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed May 6, 2012

I have stayed in 3 different hotels in Manhattan, and I have never seen a smaller hotel room in my life. It was absolutely uncomfortably small for 2 adults and bags for 4 days. The internet barely worked at all which was very inconvenient as we were spending a lot of time planning our onward journey to Europe. No breakfast included or anything. The location is good but that is about it. There were so many other options in that area of Quebec I would definitely try something else next time.

Room Tip: Choose somewhere else!
See more room tips
  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank laura_w224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel Louisbourg, responded to this review, November 12, 2012
Dear guest,
Thank your for taking some minutes to share your comments on our hotel. We're sorry to read that your stay wasn't as perfect as it should have been. We have many room categories and we try to make it as clear as possible on our website that some of them are perfect for an economic stay in the heart of Old-Quebec. We would have been happy to help you with the Internet access if you would have contacted us at the front desk during your stay. Concerning the breakfast, it is available for a small extra or included with different promotions of packages. Thank you again for your comment and we hope you had a nice trip in Quebec city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Quebec City hotels

Mumbai (Bombay), India
Level Contributor
70 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed January 25, 2012

The Hotel has a reception in its group hotel a few buildings away so checked in there but after getting directions it did take me some time to locate the entrance to Louisbourg which turned out to be very interestingly done up with a small cozy room. Though the size is very small and movement is quite restricted but the feel of the room is very nice and you kind of feel comfortable after a while. Located in the old town and only a few minutes walk to the square. The hotel has access to a lovely terrace in the premises of the group hotel Arcadia and a nice restaurant adjoining the building which serves delicious breakfast. For the price we paid, Louisbourg was a superb place.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ALLIGATOR9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel Louisbourg, responded to this review, January 27, 2012
Dear guest,
Thank you for your great review on our hotel Louisbourg. We're pleased to know that you enjoyed your stay and that our hotel has met your expectations. We are looking forward to welcome you again on your next visit to Quebec city!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morton, Illinois
Level Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 23, 2011

I stayed at the Hotel Louisbourg while attending the ISU Grand Prix of Figure Skating Final. It was my second time in Quebec and I wanted to stay in the Old City this time and Hotel Louisbourg did not dissapoint.

As I was at the skating competition most of the day, I mostly dealt with the night staff who were extremely professional, helpful, kind, and best of all could speak english as my french is limited. Both of the young gentelmen working in the evening were top notch employees.

The rooms were very cozy and very well maintained. I stayed in one of the rooms that had the brick wall. The view overlooked the main road leading directly into the Old City.

While a "touch" pricey for the room size, the location could not be beat as you could walk to anywhere in the Old city within minutes and very close to all the shops and restaurants the old city has to offer.

The Valet Service (also a "touch" pricey at $18 a day) was convienient and made having a rental car while in Quebec hassle free.

I would definitely recommend this hotel to a single person or a couple that wants to be near all the sights and sounds of the Old City.

Room Tip: People traveling alone I would say a standard room is fine. A couple or someone looking for more sp...
See more room tips
  • Stayed December 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank skating102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel Louisbourg, responded to this review, January 19, 2012
Dear guest,
thank you for taking some of your time to review our hotel. We are pleased to see that you had a nice stay at our hotel Louisbourg and that it has met your expectations. We hope you had a nice trip in Quebec city and a great ISU Grand Prix of Figure Skating Final. We look forward to welcome you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed October 31, 2011

We stayed one night at this hotel. Since we had read some reviews before, we noted that we had to go to another hotel to check in first. But it would be helpful of the hotel provide detail information on email/written confirmation (we looked up details thru iPad while we were driving into the city. Without that, it would be quite a hassel!). Staffs were friendly and valet were helpful. The room was clean and cozy. It was literally five minutes walk from Chateau Frontenac and all other nearby restaurants. We were lucky that our room was on the second floor, so not a lot of stairs climbing.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank blackfriday1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 30, 2011

Where do I begin? I read the reservation carefully knowing I had to check in at Hotel Acadia, literally right around the corner. The hotel falls on one of the most gorgeous streets in Old Quebec and is so accessible to everything. Everything is within walking distance.The staff was friendly and the room was ready to go when we got there. We stayed for four days and housekeeping was never left undone. The room was a perfect size for a couple. We had the horse drawn carriage added to our reservation and they picked us up right infront of Hotel Acadia no worrying about trying to find them! We were closer to the back therefore we barely heard any noise at all. The facilities were accessible and the complimentary breakfast was in the restaurant next door which was easy to get to. I would recommend this hotel in a heartbeat!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grace B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Level Contributor
737 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
3 of 5 bubbles Reviewed October 8, 2011

We arrived in late afternoon. There is no reception at the hotel and the check in is done at another hotel of the group located very near (2 minutes walking).
We were very happy with the position: in the heart of old Quebec.
We had the breakfast (included in the price) at the restaurant located next door. Sometimes, you have to wait to be seated. The breakfast is buffet and even though not exceptional is not bad.
Concerning the room the main issue is that is really small with no place to arrange the suitcases and difficult to move in two at the same time. Moreover, the sink is in the bed room and not in the toilet.
Another issue was that there was a hole in the floor with a lot of air coming up. We arranged this by putting there a pillow.
For the category of the hotel these issues should not exist.
I booked the hotel directly on the hotel site because contrary to almost all other hotel reservations it offered the best price.
In the corridor of the hotel is available a PC with internet connexion which I found almost everytime free and so I took advantage of internet (and it was a good connexion too!)
The price we paid can be considerate just adequate (we reserved months in advance) because of the above issues. Anyway, the location is fantastic and as you are here to visit more than for staying at the hotel is a good thing.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rosario_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Louisbourg

Property: Hotel Louisbourg
Address: 68 Saint Louis Street, Quebec City, Quebec G1R 3Z3, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #75 of 101 Hotels in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Louisbourg 2*
Number of rooms: 22
Official Description (provided by the hotel):
Hotel Louisbourg is a 22 room hotel located in the heart of Old-Quebec. All our rooms combine an historic ambiance with a more modern comfort. ... more   less 
Reservation Options:
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Also Known As:
Hotel Louisbourg Quebec/Quebec City

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