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“What a horrible place! (And nothing like its website pix).”

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Appartements Trylon
London
Level 5 Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“What a horrible place! (And nothing like its website pix).”
Reviewed September 1, 2011

Called by with a friend who had been intending to rent there. Mega- improvement works are happening in the entrance lobby, but the rest of the place is a tired old building. The studio we saw was tiny and crammed with furniture, foul old kitchen and uninviting-looking bathroom. Site security seems pretty low - more so with all the unfettered comings and goings of builders on the ground floor.

Ugh, ugh, ugh!!! And shame on Trylon ( should that be "try-it-on?") for the massive deception practised by their website.

Stayed August 2011, traveled with friends
Helpful?
1 Thank verychoosy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nataliya S, Guest Relations Manager at Appartements Trylon, responded to this review, October 3, 2011
Thank you for your review and your honest opinion!

As you mentionned the rooms are "tiny and crammed with furniture", therefore the approximate sizes of our apartments are all indicated on our website. We put all the fourniture that is necessary in every unit.

We are still working on our website in order to give you the right information. We also need to specify that we have 2 kinds of apartments: standard and VIP. All of our pictures are identified as standard or VIP apartments.

As for the security, we have a security guard and a night watchman every night since we are renovating the lobby and the main door doesn't have a security code for now.

Please, let us know what exactly you found misleading on our website so we can improve it.

Thank you for your time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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119 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 25, 2011

This accommodation is advertised as modern and clean. In reality it is old, cheap and dirty.

Rather than refurbishing the rooms they have simply slapped on layer upon layer of paint over the years.

The kitchen is like something from the dark ages, mouldy wooden cupboards, a fridge that makes so much noise it's hard to sleep in the next room, and also blocks you from opening the drawers for the cutlery. The coffee filter hadn't been cleaned in weeks and had a mouldy filter paper from the last person.

The bath is so small and shallow it seems to be designed for midgets.

The windows have not been cleaned for years and the air conditioning unit has been jammed in as an after thought with a cheap piece of plastic above it where the glass used to be.

The balcony is dirty.

The bedsheets and pillows are old and tired.

Light switches that do nothing

Some information provided in English and French but the important info about facilities only provided in French.

I hate this place, cheap road side motels provide better value except for the location,.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nataliya S, Guest Relations Manager at Appartements Trylon, responded to this review, October 3, 2011
Thank you for your honest review.

We are sorry to hear about your experience. We are constantly improving the condition of our apartments.

We are renovating our apartements and the building in order to offer a better accomodation in the future. We are also replacing the refrigerators as soon as they are not working properly. The air conditioners are placed in the window (during summer season only) instead of the wall to have a better isolated apartment in the winter.

If our guests have any questions or complaints, our employees are always there to help.

As for the website, we are correcting the information in order to make it easier for all of our present and future guests.

Thank you again for letting us know about your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Montreal hotels

MA
Level 5 Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 3, 2011

Most of the reviews posted here about Trylon aparments are correct. The location is great, close to UQAM, McGill, the summer jazz festival, etc. The staff is efficient and well organized. The lifts do take forever, and there are only 3 of them for 22 floors. The salon downstairs is new, nice and cosy, and the entrance of the building was being renovated in July 2011. The building is rather old, so you can clearly notice several layers of paint on the walls, windows etc. In general, it's clean, but nothing fancy.

  • Stayed July 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Seb3343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 22, 2011

It's a nice enough location with adequate space but many things are broken or not fully functioning. Among the several rooms in our group were: broken fridge, broken microwave, broken toaster, weak air conditioning, flickering lights, spotty wifi. The so-called "blackout curtains" sure weren't--I woke up the sun glaring in my eyes every morning. Staff is somewhere between indifferent and rude.

  • Stayed June 2011, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Dawn Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nataliya S, Guest Relations Manager at Appartements Trylon, responded to this review, October 3, 2011
Thank you for your review!

We are sorry that you did not fully enjoy your stay at Trylon Apartments.

We are always reparing or replacing all of the electrical appliances as soon as our guests let us know about their insatisfaction.

We hope that next time you will enjoy your stay in Montreal at Trylon Apartments since we are improving the accommodations in every apartment.

Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 16, 2010

This is the worst apartment I have ever lived in.
- The rooms are terribly old and half dirty
- The kitchen is old.
- Some living spiders on your windows
- Even marks of dead spiders inside
- The internet is good.
- The funiture don't let me started on this.
- My wife washed the clothes and now has a diesel smell on them.
I will never go there again.

It's not five stars I know, but in the price I paid , I could've get far better apartment
don't repeat my mistake, don't stay there

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VoaYager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 4 Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 3, 2010

The hotel Trylon is not the fanciest, most modern place you can stay. It's distinctly aged. But all the basics are here - it's clean and spacious, the rooms have kitchenettes, and the staff are friendly and helpful.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shana14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbados
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 1, 2010

I spent 9 nights in Studios Montreal, room 10 on floor 23. I have just found out that what I thought were mosquito bites all over my arms and legs are actually bites from BED BUGS. Do not stay here unless you can be assured that they have the place exterminated. Or better still find somewhere else to stay - the sink was rusty, the bath was stained, the towels were threadbare, etc. If I had not paid for the whole stay up front I would have moved out.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank AuntieGailC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Appartements Trylon

Property: Appartements Trylon
Address: 3463 Sainte-Famille | Suite 109, Montreal, Quebec H2X 2K7, Canada
Location: Canada > Quebec > Montreal > Le Plateau Mont-Royal
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #13 of 96 Specialty Lodging in Montreal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Appartements Trylon 3*
Number of rooms: 1
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Also Known As:
Appartements Trylon Hotel Montreal

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