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“Pricey and now inconsistent service”

Baton Rouge Steakhouse & Bar
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Ranked #302 of 5,670 Restaurants in Montreal
Price range: $30 - $30
Cuisines: American, Steakhouse, Bar, Barbecue, Canadian, International
More restaurant details
Restaurant details
Good for: Bar scene, Large groups, Kids, Special occasions, Families with children
Dining options: Lunch, Late Night, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Neighborhood: Quartier des Spectacles
Montreal, Canada
Level Contributor
369 reviews
295 restaurant reviews
common_n_restaurant_reviews_1bd8 226 helpful votes
“Pricey and now inconsistent service”
3 of 5 bubbles Reviewed June 2, 2014

I am (tempted to say i was) a repeat customer at this franchise even if the food is not creative nor spectacular but honest for the price (18 dollars salad to me is a bit rich already if nothing special). Wine by the glass is also on the expensive side but there is a patio...so i would probably bite the bullet on the bill if i believed i was considered as a good paying repeat client (which i so happened to be). But comes the most ineffective way of structuring the service where tables are assigned to a group of servers for every zone of tables, none of them having any specific task as opposed to what you see in fancy restaurants so confusion you say? Every step from ordering to get the bill is an uphill battle as no one takes ownership and believes the teammate already performed the same task...so it creates incredible unjustified delays, especially if you are on to a show or something. And so called manager is a rude not caring person, not offering apologies nor gratuities for the stupid delays,,,really not efficient, maybe because they believe they can rely on tourist alone? Let's see you on february pal.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PourJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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540 reviews from our community

Visitor rating
    100
    208
    141
    58
    33
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
92 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“First Time in Montreal”
5 of 5 bubbles Reviewed May 29, 2014

Excellent place , food great ambience and service very good ,people very friendly ,is a big restaurant with good bar area , really nice place

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Andy2551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
92 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Great Ribs”
4 of 5 bubbles Reviewed May 24, 2014

I will rate it very good because of the great ribs I was served, the meat really falls off the bone, they are great. Service is just average and the place is a little bit too dark. Last but not least, everything is pricey.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
103 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Not the worst”
3 of 5 bubbles Reviewed May 21, 2014 via mobile

Almost no vegetarian options, service somewhat slow and inattentive, all in all we wished we'd gone elsewhere.

Helpful?
Thank snowmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malone, New York
Level Contributor
37 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Great Concert Stop!”
4 of 5 bubbles Reviewed April 29, 2014

Was just there this past weekend and ate there before the concert. Great location next to the Bell Center. They do offer a very limited menu on event nights. But the system works well. Food was good and very large portions. All around good choice.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank gfleury2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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