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“Home away from home”

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Embassy Suites by Hilton Montreal
Ranked #28 of 163 Hotels in Montreal
Certificate of Excellence
London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Home away from home”
5 of 5 bubbles Reviewed February 22, 2010

Having looked at the reviews and photos on TA decided to book and VERY pleased we did so. Great location (<10 mins to main station, old town, downtown). Good breakfast, lovely room (especially the jacuzzi!). Being modern, lacks the charm I expect is present in some Old Montreal hotels, but for comfort and function, this is a good choice.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sometimeadventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,039 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
South Shore of Massachusetts
1 review
4 of 5 bubbles Reviewed February 21, 2010

The proximity to Old Montreal and the Place D'Armes Metro station were perfect. The included breakfast of Embassy Suites went a long way in reducing our costs as we were traveling with 4 hungry teenagers - just wish it went longer than 9:30am. Tough to wake them up that early after a late night, but did get us going for the day earlier than usual. Wish there had been a pool/spa. Staff was friendly but occasionally scatterbrained. Housekeeping was hit or miss, but we got everything we requested (extra towels, plates and flatware) - it just took lots of asking. Suite size was a wonderful surprise - roomy with a real kitchen (minus a stove but there was a microwave). Spa bathtub. Newly renovated and chic. Would definitely stay here again. There was a fitness center, but it was under renovation apparently.

Stayed February 2010, traveled with family
Helpful?
Thank luckydux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, February 23, 2010
Dear Reviewer. Thank you for your comments on the hotel. I will pass the information off to the staff. I would be interested if you couls send us which floor you wre on so we could verify about the housekeeping service. The new fitness center is now open above the lobby.We look forward to your return in the future. Merci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed February 16, 2010

Absolutely loved this hotel. We stayed here for New Years Eve and this was possibly the best one we have ever had. I usually am the person that will look around on hotel websites for the best deal and value. This hotel by far surpassed every other hotel for best value for the best price. This hotel is more so self-serve, meaning that you park your car, serve your own breakfast, and get your own luggage. Personally, my boyfriend and I kind of liked it, because it meant that we don't have to worry about tipping and waiting. The room was amazing, it was very trendy, clean, and spacious. The only wish I had was for the kitchenette to be a full kitchen. Also, the location was kind of out of the way, so in order to get into the city and shopping areas, you would more than likely have to drive. Since it was out of the way, we didn't really have the best view, but that's okay because the bed was amazing and I'm pretty sure I had thee best sleeps for a long time. Other than that, the staff was great and patient. The conceirge was perfect and was able to direct us to a restaurant named, Bijou Lounge, which is now our favourite Montreal restaurant. We can't wait to go back to Montreal, but we might try to go to a hotel that is closer to the downtown core and more convenient.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StrawberryPicking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, February 23, 2010
Dear reviewer , Thank you for your comments on the hotel. In regards to full kitchens, we do offer 22 rooms with full kitchen including stove. These can be reserved in advance based on avalability. Should you stay with us in the future you could enjoy our Suway System( Metro) that is located accross the street from the hotel that could bring you all around the city. We look forward to having you at the hotel in the future. Merci
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Winnipeg, MB
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 8, 2010

My mom, sister and I stayed at this hotel last week for a girls getaway and were not disappointed. The fact that the Embassy could accomodate 3 adults in one room was the reason we chose this hotel.

The room was very spacious and allowed us our own space. The kitchen in the room is very impressive, although we didn't use it (who would with all the amazing dining in Montreal). The bathroom was probably the biggest I have seen in a hotel room, although, we found it difficult for 3 girls to get ready in the morning. They really should have an outlet by the make-up desk in the bathroom so two people can do their hair at the same time. Otherwise, we were very happy with the room and the comfy beds.

The most value added bonus of our stay was the manager's reception. We each got 2 free drinks a night as well as chips, veggies and appetizers. We were under the impression that they would only give us wine and beer, but they will make basically any cocktail you ask for. We had cosmopolitan's a couple of the nights, which cost us about $12/martini at some of the restaurants we had eaten at. Definitely an excellent deal!

Overall, we were very pleased with our stay and would return to this chain.

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KirafromWinterpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, Pr Manager at Embassy Suites by Hilton Montreal, responded to this review, February 11, 2010
Dear Reviewer. Thank you for your great comments on the hotel. We strive to ensure that every guest has a great stay. You make a good point about the electrical outlet and I will pass this to our maintanance team. We look forward to welcoming you back in the future.
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Wantage, NJ
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed February 7, 2010

First stay in an Embassy Suites. Very nice room design, very comfortable, huge well appointed bathroom. Quiet even though on busy street. Great location for exploring Montreal. Parking under hotel, left our car and walked everywhere. Easy accessibility to restaurants and old Montreal. Staff friendly and very helpful. Couldn't ask for more.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gazell56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 5, 2010

We've had the pleasure of staying at the Embassy Suites Montreal several times in the last few years. It has always been impeccable in every aspect. This year, we decided to do our annual Family New Year Eve gathering at this hotel instead of our usual one in the Dorval area. We booked a presidential suite along with two custom one-bedroom suites and everyone in our party was impressed with the high quality of service, the excellent accommodations, the delighful manager's complimentary cocktail hours and the cook-to-order breakfast. Although the hotel appeared very full, every staff member that we dealt with was courteous & professional. This is what makes this hotel so special - the staff members are true Ambassadors!!! Special thanks to Mr. Desjardins from the Sales Department for handling various requests from us. Although I am a Platinium Starwood Members, this Hilton property gets my attention each time I stay in Montreal. Keep up the good work.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OttawaFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, February 11, 2010
Dear Reviewer. Thank you taking time to fill in your comments about the hotel. We were pleased that you enjoyed your stay and I will pass on your compliments to M. Desjardins and the general manager. We look forward to have you visit us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed January 25, 2010

This property in a great location. Right behind old Montreal, Notre Dame Basilica behind hotel. Walking distance to shops. Need to drive to Mont Royal - but there is an ice skating rink, toboggan runs, cross country skiing, horse and sleigh rides. Suites are spacious - 2 queen beds, pull out sofa bed, full kitchen, flat screen tv's, huge bathroom with spa. Parking available underground. Full breakfast included, also had managers reception each night, which included free drinks (2 per person) and snacks.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SueMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR manager at Embassy Suites by Hilton Montreal, responded to this review, February 1, 2010
Dear reviewer thank you for filling out your comments. You have pointed out some great winter activites around the hotel to prove that Montreal is a great 4 seasons destination. We look forward to having you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Montreal

Property: Embassy Suites by Hilton Montreal
Address: 208 Saint Antoine Ouest, Montreal, Quebec H2Y 0A6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Quartier International , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Montreal
#23 Family Hotel in Montreal
#24 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Montreal 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Embassy Suites is Montréal's newest downtown "Suite" hotel. With a contemporary style, our uniqueness extends to our "Zen" inspired lobby décor featuring wood paneling and ceilings, black granite floors, and an indoor water display. Offering so much more than ordinary rooms, our 455 square-foot studios and 600 square-foot suites are well equipped; many with full kitchens, fireplaces, and "double" Jacuzzis. ... more   less 
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Also Known As:
Embassy Suites Montreal Hotel Montreal
Montreal Embassy Suites

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