We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Exceptional!” 5 of 5 bubbles
Review of Embassy Suites by Hilton Montreal

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Embassy Suites by Hilton Montreal
Ranked #31 of 164 Hotels in Montreal
Certificate of Excellence
Hamilton Ontario
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Exceptional!”
5 of 5 bubbles Reviewed December 3, 2009

Went to Montreal for a weekend getaway with my husband. Stayed at the Emabby Suites and was not disappointed.
When we arrived we received a warm welcome and a quick check in. All staff are bilingual and will gladly speak to you either in English or French. In fact everyone we encountered in Montreal was completely bilingual and were happy to speak English. Truly the most friendliest people we have ever met.
This hotel is centrally located and just a short walk to old Montreal or a go a few blocks in the other direction and you are in the heart of downtown shopping!
The Hotel room was very clean and well maintained. Although the bedroom was a bit small the rest of the room was quite spacious and made up for it. We had a kitchen that was equipped with a fridge, microwave and lots of cupboard space. A large living room and huge bathroom with whirlpool tub. We never had trouble finding a parking spot in the underground spot that they will provide (for a fee) and you have in and out prvileges.
The Manager's reception was held each night and oferred complimentary snacks and two complimentary drinks each night of your stay. We were also provided with a complimentary breakfast with a large spread of bacon, eggs, omlets -prepared on the spot for you, sausages, cereal, and your standard fruits and morning pastries.
This hotel was well worth it.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amanda78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, Pr Manager at Embassy Suites by Hilton Montreal, responded to this review, December 5, 2009
Dear Reviewer, We were please that you enjoyed your stay at the hotel. Our goal is service first and we strive to ensure that we make all our guests feel comfortable and well treated. I will pass your good comments to our team. We hope to have the pleasure of seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,006 reviews from our community

Traveler rating
    1,006
    679
    202
    68
    51
See reviews for
560
650
85
488
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Level Contributor
118 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 bubbles Reviewed December 2, 2009

This is a well-designed modern hotel in a wonderful walking location, adjacent to old Montreal and Chinatown. Our suite was very spacious with a fireplace, large jacuzzi tub, extremely comfortable mattress, living room, kitchen, two-flat screen televisions and a hook up for an mp3 player. Service was excellent. Will definitely stay there again.

Stayed December 2009, traveled as a couple
Helpful?
Thank hanalei2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, December 5, 2009
Dear Reviewer, Thank you for taking the time to fill out your comments. We are happy that you had an enjoyable stay and look forward to your return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 25, 2009

Last fall while on a business trip to Montreal I stayed at the Embassy Suites and was pleasantly surprised with the outstanding quality of the room and the buffet breakfast. So, this year when it came time for my husband and I to decide where to go for our anniversary I suggested that we stay at the Embassy Suites in Montreal. A couple of hours drive from Ottawa and a nice getaway. His preference was one of the more pricey hotels but having been to the Embassy Suites I knew it would not disappoint. He of course remained skeptical until we walked into the room. The room had a jet tub, king size bed, two flat screen TV's, full kitchen with stainless steel appliances...
He was won over. The fact that a wonderful hot breakfast buffet to order was included with your stay and that it is a 5 minutes from old Montreal were just the icing on the cake.
We had a fantastic weekend away and a big part of that can certainly be contributed to the great service we received, and the fantastic room. My husband commented all weekend about the fact that he could not believe what we had for such an amazing price. The one drawback to this hotel is that there is no valet parking but if this is not a big deal for you, don't hesitate and don't let the fact that it is not terribly expensive fool you. If you rely on this review please write and let me know about your stay.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank salayna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, November 26, 2009
Dear Reviewer , first of all Happy Anniversary.
Thank you for your glowing review of the hotel We are pleased that we proved ourselves again to you and that your stay was memorable. We look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bay
1 review
5 of 5 bubbles Reviewed November 21, 2009

The front desk service was excellent. Check-in was a breeze and personnel were very friendly. Concierge kindly recommended suggested running routes for me. The room was spacious and the bed was very comfortable. The twin jacuzzi in my room was a nice bonus.

The location of the hotel itself is practically at the heart of the city. Steps away from Old Montreal and Chinatown and walking distance to the rest of downtown.

There was also great perks: included hot breakfst and drink tickets during happy hour. That was a very nice bonus and the bartender is extremely kind. She was able to coerce the kitchen into making pizza even though it was not on the menu. That is going above and beyond, because she was very busy.

  • Stayed November 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PharmAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, November 25, 2009
Thank you for your review on the hotel. Our staff are the best in the industry and we are pleased that the restaurant personel were able to accommodate your order. I will pass you comments to the mangement team at the hotel who will thank their staff. We look forward to your return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Nova Scotia
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed November 11, 2009

We were staying in Montreal for a week and planned to book a suite type hotel. We actually had a different hotel booked when a deal came through on Travelzoo for the Embassy Suites by Hilton that was a little cheaper than the original one we'd booked so we switched bookings. I'm glad we did. The square where we would have been staying was bogged down with construction and it would have been noisy and dusty all week. Embassy Suites is on Rue San Antoine right across from the Convention Centre, Palais de Congress, which includes a Metro stop and gateway to the underground network. You walk up a short incline beside the hotel and you're standing across from Notre Dame Basilica and have Old Montreal at your feet, with shops and restaurants and all the old streets and buildings. You're spoiled for choice! On the other side of the hotel, you're a block or two from Chinatown and Only a few blocks from St. Catherine's street going north and the Bell Centre going west. We walked most places and only took the Metro a couple of times.

The hotel itself was clean and the staff were always helpful. The suite was a King suite with the bed in a seperated "room" that you could close off with sliding doors. The bed was quite comfy and the pillows awesome! I think the living room couch was a sofa bed, as well. The bathroom was large and it had a jacuzzi tub. I couldn't figure out how to turn it on but hit the control by accident so that was sorted! Plenty of hot water, lots of towels and soaps. They brought up some dishes and cutlery but you do have to ask for that. We didn't bother getting the dishwasher unlocked because we weren't planning on cooking, just using the microwave for reheating and we washed up coffee cups by hand. Having read the reviews, I already knew to bring my own dishcloth and towel for that.We didn't see a supermarket nearby but there is a convenience store in the convention centre and a couple in Old Montreal as well.

Breakfast was included and it was a full cooked breakfast if you wanted. You could have your eggs any way you wanted and if you want omelets, you put the ingredients you choose into a little bowl and hand it to one of the chefs. There is fresh fruit, croissants and pastries, bagels, toast, cereal (a couple of choices, in little packets), juices, coffee and tea ( though my partner thought the coffee was a bit on the weak side). Every night there is a "manager's reception" and they give you vouchers for two free drinks per adult guest. We took advantage of this a couple of nights. Only one caveat, though, the only beer that is covered by the free vouchers is Keith's draft on tap. Other than that, all mixed drinks and, I think, glasses of wine are included. We had a couple of cocktails that would have cost $12 to buy so I don't know why they won't include bottled or other types of beer in the free drinks but it doesn't really matter.

As i said before, the staff was always helpful and friendly and any questions asked were cheerfully answered. The concierges were great help too, though one did direct us to a restaurant in Old Montreal that was only open at lunch on that particular day. Oops! There's free wifi in the hotel lobby and i was able to get it in the suite once or twice if i was still connected from being in the lobby but usually it wanted a log in password. I didn't bother calling to get that because i only have an iPod touch anyway, not a laptop so it wasn't a major consideration.

Apparently there is a temporary fitness centre in one of the suites on the second floor. I didn't see it but i imagine it's pretty basic. I don't think parking is free but there is parking beneath the hotel and there is a laundry facility on one of the parking levels too with coin operated machines. It feels a bit remote though, i am not sure i'd feel all that comfortable using it on my own. There is a small business center that is free for guests to use, with two PCs though some websites are blocked (social networking ones). The restaurant is basic, and doubles as the bar and breakfast room. Room service choice isn't extensive but it covers the basics. We had a very nice burger and fries which was very reasonably priced considering how expensive room service food usually is.

I'd recommend the hotel for the location and the great staff.

Stayed November 2009, traveled as a couple
Helpful?
Thank Tvordlj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, November 13, 2009
Thank you for your review of the hotel and your comments. The fitness centre is being completed right now which wil be opened in the next couple of weeks. You have pointed our many great aspects of the hotel and I will pass your comments to our General Manager and the staff

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 31, 2009

We really enjoyed having a kitchen, it's so handy to be able to save leftovers in a fridge and keep your drinks cold! We were pleasantly surprised to receive 2 free drinks per day per person. The staff was very friendly and helpful. The room was very clean and quiet. Good locations, just a short walk to Notre Dame. The breakfast buffet was somewhat of a madhouse, but can't really complain since it's free.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RandyDellinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, November 2, 2009
Thank you for your review. Having the kitchen has proven to be a great asset to our guests for both short and long stays and we are pleased that you were able to take advantage of it. WE look forward to your room in the future


Rgds

Stewart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 29, 2009

The overall service of the front desk staff was wonderful and the room lovely and spacious. The hotel was walking distance to many nearby attractions including Old Montreal and the metro. But perhaps the most disappointing experience with the Embassy Suites included the poor service offered during the mad rush at breakfast. The hotel clearly does not have the ample seating area or staff to accommodate hotel guests for breakfast. Tables were piled high with dirty dishes and guests were forced to wait in long lines for food and drinks.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LisaGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMtl, PR Manager at Embassy Suites by Hilton Montreal, responded to this review, October 30, 2009
Thank you for your comments on the hotel and pointing out the strenths of our staff and the rooms. The breakfast area has seen many changes over the past while. I noticed that the date of the stay was indicated in August. We have seen more traffic in the past while due to conventions and groups and we are now opening up our meeting space area when available for the overflow. I will pass the comments to our restaurant staff to look into this. Your comments will help ensure that we continue to grow and learn from comments from our guests that use our services. We look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Montreal hotels
Centre-Ville (Downtown)
Le Square Phillips Hotel & Suites
Quartier des Spectacles
Hilton Garden Inn Montreal Centre-ville
Vieux-Montreal (Old Montreal)
SpringHill Suites by Marriott Old Montreal
Show Prices
Show Prices
Show Prices
Quartier International
Le Place d'Armes Hotel & Suites
Quartier International
Le Westin Montreal
Le Westin Montreal
#30 of 164 in Montreal
4.0 of 5 bubbles 1,684 reviews
Quartier International
InterContinental Montreal
InterContinental Montreal
#35 of 164 in Montreal
4.0 of 5 bubbles 1,819 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Montreal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Montreal

Property: Embassy Suites by Hilton Montreal
Address: 208 Saint Antoine Ouest, Montreal, Quebec H2Y 0A6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Quartier International , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Montreal
#23 Family Hotel in Montreal
#24 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Montreal 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Embassy Suites is Montréal's newest downtown "Suite" hotel. With a contemporary style, our uniqueness extends to our "Zen" inspired lobby décor featuring wood paneling and ceilings, black granite floors, and an indoor water display. Offering so much more than ordinary rooms, our 455 square-foot studios and 600 square-foot suites are well equipped; many with full kitchens, fireplaces, and "double" Jacuzzis. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Priceline and Hotels.com so you can book your Embassy Suites by Hilton Montreal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Montreal Hotel Montreal
Montreal Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing