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All reviewsfull kitchenfree laundrybedroom suiteiga grocerywalking distance to chinatownown mealswashers and dryerssmall gymlaundry roomthe holiday innfew blockswell equipped kitchenchamp de marsminute walkst catherine's streetfresh towelsunderground parking
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Reviewed July 1, 2014

The location is perfect, close to airport bus, close to metro, close to china town and to old harbour. The jazz festival with open air concerts was only a short footpath away.
I got a suite with living room, bedroom kitchen and bathroom for a price comparable to a small hotel room elsewhere. Ok, there is only a weekly service, however, that also means that you are not disturbed by roomservice, you can leave anything lying in your room, etc. There is also no breakfast in the hotel, but it's great to prepare what you really want on your own in your kitchen, in your privacy. In any case, if you need new towels or linens, you get changed them without problem (and without charge).
Everything was clean, the reception was nice.
There is also a gym (which I did not use since I prefere to run outside).

  • Stayed: June 2014, traveled on business
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1  Thank Michael_World_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014 via mobile

Typical candlewood suites. I stay at candlewood a lot in the states and this one was in line with what I've come to expect. Clean room with kitchen. I was a little disappointed by how the halls smelled smoky bit that is probably to be expected in Montreal. The staff was very friendly and it was nice being able to use US dollars as well as Canadian.

Stayed: June 2014, traveled on business
1  Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this reviewResponded June 25, 2014

Dear Dan B,
We would like to thank you for giving us your impression on your recent stay at the Candlewood Suites. We are pleased to see that you have enjoyed your time at the hotel and that the location was convenient for you. Thank you again for your comments and we hope to see you next time you come to Montreal. Sincerely, Julie S.- Guest Service Manager

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Reviewed June 12, 2014

I have stayed in nicer rooms and stayed in worse. Things about this hotel that you might not expect: 1. No daily room service 2. No breakfast. I did not know this when I booked but this on me as I did not do my due dilligence. Now the daily room cleaning was no big deal and with the mini-kitchen you could easily make your own after you have wandered by a grocer (IGA 2 blocks west (I think)). One thing that you do notice is that there is more dust on things which I account for the rooms getting cleaned 1-2x week. Nothing gross but you do see dust in places like the lamp shades. I did smell cig smoke in my room one day but suppose you can't weed out all the guests that will sneak a smoke in a room. The staff were variably helpful but person who checked me out was super.

Overall the place was a decent value especially for staying so close to downtown conference area but wouldn't go out of my way or pay more to stay here.

Eating Tip: If kung pao is your thing, you are 1-2 blocks from china town with an immense choice of asian food options.

  • Stayed: June 2014, traveled on business
    • Value
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1  Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this reviewResponded June 16, 2014

Dear AtTheLakeALot,

We would like to thank you for giving us your feedback on your recent stay at the Candlewood Suites. We are pleased to see that the hotel location was convenient for you. The weekly housekeeping is one of the standards of the brand Candlewood Suites and since all the rooms are equipped with a full kitchen we do not have a restaurant at the hotel. The housekeeping department have been advised of the situation that occur in your room and will take care of the problem. Again thank you for your comments and we appreciate your review. Sincerely, Julie S.-Guest Service Manager

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Reviewed May 29, 2014

Pros:
- pretty comfortable hotel for the price
- patio windows so can get some fresh air and view on Desjardins center
- room with kitchenette but no included breakfast
- stayed here and nearby Holiday Inn which seem to attract organized tours and bus groups
at least at Candlewood there's no breakfast so no lineup in the morning as it was the case at Holiday

Cons:
- I asked for parking for 1 night, they charged for the whole stay at 22$/day so check your bill and complaint if you ahve to
- about same price as the nearby Holiday Inn (same chain, same owner, same parking) but no breakfast, newspaper, room service
- unless you want to cook it's not a very good deal
- stayed here and nearby Holiday Inn, lots of tours and bus groups
- side street beside the hotel (de Buillion I think) has all kind of strange people hanging around there, and it connects to a depleated part of Ste-Catherine, so just be aware
- lots of construction in the area, although was not loud

Room Tip: not on rRne Levesque could be noisy
  • Stayed: May 2014, traveled on business
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2  Thank johnnycalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this reviewResponded June 4, 2014

Dear JohnnyCalgary,
I would like to thank you for giving us your review on your stay. The Candlewood Suites Montreal is a long term stay hotel, meaning some of our standards are different from the other hotel that are part of the same chain. We are happy to see that the rooms were convenient for your needs. High season just started and we have a lot of tourists and different clientele that visit the hotel. Again thank you for your comments and we hope to see you next time you come to the city. Sincerely, Julie S.-Guest Service Manager

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Reviewed May 29, 2014 via mobile

I stayed with my family here. Was a good experience. This is a good place to stay if you want to have cost effective accommodation in Downtown Montreal close to Old Montreal.

Pros
- very close to old Montreal
- spacious rooms with living rooms and kitchen
- you will be able to cook in the kitchen and save a lot of money
- value for money accommodation

Cons
- not a fancy hotel
- extra $25 for 24 hours parking
- rooms will be cleaned only ones a week

  • Stayed: April 2014
    • Value
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Thank AlexSantiag0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this reviewResponded June 4, 2014

Dear AlexSantiago0,
We would like to thank you for giving us your feedback on your stay at the hotel. We are happy to see that you have enjoyed your time in Montreal and that the room was convenient for your family. Again thank you for your kind words and we hope to see you next time you come visit Montreal. Sincerely, Julie S.-Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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