Not sure if there was a management change, but there seems to be a serious disconnect from my experience and the other reviews. We booked 2 junior suites for $150 based on their reviews on trip advisor. We called on the drive up to Montreal, and they took our credit card info and said we were all set. When we arrived, they told us that the the junior suite was not available. However, a deluxe suite was available for $15 more. We told them that we had just reserved this suite about 1.5 hours earlier by phone, but they said only internet reservations were valid, not phone reservations...Hmm, ok?...Since it was only a $15 difference, I tried to at least give them the benefit of the doubt and I asked to see both rooms, amazingly the deluxe suite was smaller with a queen bed instead of a king (and far less impressive than the junior suite). The rooms I saw were pretty dingy & were covered with a leopard skin decor and reeked..I mean reeked of cheap massage oil. Needless to say, I didn't take the room. They also tried to work us for unnecessary valet parking, by lying to us about parking hours on the street. Anyway, we left, and the first place we found was for a far better room for $90 per night(about 60% of the room cost at Katuma) Took us 5 minutes, people were happy to have our business and room was much nicer, and included breakfast as well. In all my stays at places reviewed well on Trip advisor, this one was by far the worst of the bunch..my advice is STAY AWAY FROM KUTUMA.
- Official Description (provided by the hotel):
- Hotel Kutuma classified as 4 stars Boutique Hotel, located in the heart of Montreal on St. Denis Street around a historical area of about 15 blocks or so filled with boutiques, cafes, restaurants and bars. Easy walking access to festival sites, Old Montreal, downtown and Mont Royal Park. Ideal Hotel for romantic getaways for the perfect wedding honeymoon, for long and short term. ... more less
- Reservation Options:
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