It is a small hotel but elegant. The room was nice and the bathroom/washroom was gorgeous. However, we decided to transfer to Delta Hotel the following day since we were not impressed with the service of Hotel 10 for the price you have to pay for the rooms. The staff are not helpful. When we asked where we can go for food and beer, the staff said he didn't know and instead, told us they will deliver to our room what we need through room service. We decided to look for a restaurant ourselves. The following day, my husband went down for the complimentary breakfast. However, when he received the bill, he was charged with CAD18 because the staff said my husband ate from the wrong buffet table. There was nothing to indicate it was off limits for complimentary breakfast. No one told him he will be charged if he ate cold eggs and 2 pieces of left over sausage from the table directly beside the so called complimentary breakfast table. The over-all feeling is you are not welcome to stay in the hotel. Very different from the other nice hotels we have been. I recommend this hotel if you want nice rooms over good service. But, if service is what you value, don't book in this hotel.
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- Also Known As:
- Montreal Opus Hotel