My wife and I recently spent a week at the W hotel in Montreal. This was our first time in Montreal and all the staff at the W made us feel like family right away. Even though there was some construction, it did not take away at all from the great time that we had. Our Chef Concierge Mirielle was amazing and always provided us with a morning smile and wonderful advice for restaurants, shopping, etc. If you are lucky enough to stay on the 8th. Floor and have Mary looking after your room, you immediately become part of Mary's family and are treated accordingly. Big High Five to All at W Montreal!!