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Reviewed September 7, 2016

Stayed at the W Montreal for 5 nights and had a wonderful time. While it is not in Old Montreal, the location is outstanding. A 5-10 minute walk to Old Montreal, close to great restaurants, and the Metro is just across the street. Couldn't ask for much better. The hotel is nicely appointed and the staff is terrific. From beginning to end, we were treated to the best service. The front desk staff was outstanding, Alex the doorman was great, and Mireille, in particular, was an exceptional concierge. She recommended a great restaurant on the first night of our stay (Jellyfish) and when she heard we were celebrating our 39th anniversary and recreating our honeymoon, she had a bottle of complimentary champagne sent to the room. In addition to the other perks we were provided, we couldn't have been better served. Everything was just outstanding, from start to finish. The room we had was a "megaroom," which was exceptionally large and comfortable. Nice size shower and a separate tub for soaking. It was all great and I would recommend the W to anyone going to Montreal. And while the music from the club downstairs can be rather loud, if you are high enough, it won't bother you at all.

Room tip: Ask for a room on one of the upper floors
Date of stay: August 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank howard f
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2016 via mobile

We recently stayed at the W in Montreal. Getting to the hotel was very easy as we were driving into the city on highway 10. Literally we took the exit, a couple of turns and we were right there.
The hotel is a 10 minute walk into the old city/vieux port and a 15 minute walk to the shopping area of downtown (Rue St. Catherine). There are restaurants everywhere in the vicinity of the W.
The service was excellent and the decor very modern and stylish. The rooms were impeccable and tastefully decorated. Toiletries and hair dryers were provided. Wifi was extra (for in-room use) but free at the lobby where complimentary coffee was available in the morning.
I would definitely stay there again!

Date of stay: September 2016
Trip type: Traveled with family
Thank MiguelA1435
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2016

The property has a very good vibe as soon as you enter the foyer. From the attentive valet team to 'Mary' our room attendant, who was extremely helpful, made our stay at the W amazing. We loved the room, very spacious and quiet. The hotel is well situated in the city, everywhere is walkable, and our family enjoyed that very much.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Mable O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this reviewResponded September 6, 2016

Dear Mable O,
Thank you for sharing such gracious comments about your experience at W Montréal. We are glad to read you enjoyed our redesigned room and the service offered by our W Talents. Rest assured that I will share your comments with all of them!
We’ll be here when you’re ready to come back. Visit anytime.
All the best,
Your W Montréal Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2016 via mobile

I stayed on the third floor, which isn't nearly far enough from the club on the first floor. At 1am the thump-thump-thump from the club is blaring through the floor.

Somebody forgot that there is also a hotel next to the club. If you want to sleep before 4am I would recommend sleeping elsewhere.

There is a velvet rope at the front door of the hotel and guests are forced to go though an interrogation just to get to their room. I'm not talking about the club entrance. The main entrance to the hotel is blocked off to guests and club goers alike. Guests cannot get to their rooms without an obnoxious discussion with the club goons.

The rooms are a mixed bag. The overall aesthetic is somewhat hideous but the layout is quite good. Everything is way overdesigned, in an art school freshman on mushrooms sense. Just too much visual clutter everywhere. Less would be better.

Date of stay: September 2016
Trip type: Traveled with friends
1  Thank Jhoge123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this reviewResponded September 6, 2016

Dear Jhoge123,
Thank you for writing a review about your stay. I am sorry to read your stay was not as you've had hope. I remain available should you wish to discuss further.
Please contact me at wmontreal@whotels.com. We take complaints seriously and value your feedback.
All the best,
Your W Montreal Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2016

I was so happy to return to this great Hotel Since I am SPG gold I was treated very well. Late checkout not a problem. Front desk staff helpful. Be sure to book a room on a higher floor away from the BOOM BOOM club noise

Date of stay: May 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank RonV269
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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