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“welcome to Canada” 5 of 5 stars
Review of W Montreal

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W Montreal
Ranked #19 of 165 Hotels in Montreal
Certificate of Excellence
Hilton Head, South Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“welcome to Canada”
5 of 5 stars Reviewed November 25, 2012

First time to canada, and i loved it. The W was perfectly located justva few blocks from the shopping area. everyone at the hotel was very pleasant and spoke english & french. The room was very nice, a bit small but nice. room service was incredible (brought us a pack of smokes at 5am).

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JFILI73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,290 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 23, 2012

Stayed for 3 nights in August. Great hotel with everything you would expect from a W - hip decor, bar & lounge in hotel, friendly/helpful staff. Good location with lots of BIXI bikes nearby, close to public transport and walking distance to many things. My one complaint was the bathroom.... overhead shower that looked really nice but functionally is not that great. Plus one wall of the shower is clear glass that that looks into the bedroom! We were a couple but even we found this a bit uncomfortable, really there was no privacy to shower.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NY_Sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this review, December 3, 2012
Dear Guest,
Thank you for taking the time to post your review on your stay at W Montréal,
While we understand open bathroom concept doesn’t fit everyone, we will consider your comments for our upcoming renovations next year.
We look forward to welcoming you back in the future,
Sincerely,
Your W Montréal’s Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
2 reviews
5 of 5 stars Reviewed November 22, 2012

Everything about this hotel is in some way perfect. To start, the location is fantastic, close to everything and in the centre of the city. The hotel is very modern, but still feels cozy and inviting. I was upgraded for free to a Fantastic Suite which was a great surprise. The room was very clean, extremely spacious and comfortable (I could have died on that bed, or in that bathtub and been more than happy). I loved the open concept room and did not want to leave. I ordered room service a couple of times which was just perfect in terms of quality and wait time (always less than 30 minutes). Besides these things I mentioned, the staff at the hotel were great; very friendly, very funny, very helpful and a pleasure to talk to. After staying at the W Montreal, I will not stay anywhere else in Montreal. The hotel, like I said, is perfect, including the staff and I hope to return very soon!

Room Tip: If you can, try to book a Fantastic Suite, or above. The rooms are very spacious, the bathtub is ove...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cojaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this review, December 3, 2012
Dear Guest,
Thank you for taking the time to review the W Montréal.
It’s great to hear you enjoyed your complimentary upgrade. We try to provide complimentary room upgrades whenever possible.
As we know, it’s important for you to have a good night sleep; all the152 rooms are furnished with our comfortable W signature beds. If ever you are interested in having a souvenir of W Montreal you can purchase items online through whotelsthestore.com.

We look forward for your return,
All the best,
Your W Montréal’s Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 22, 2012

Had enjoyable stay but perhaps not the best family choice with boutique (dark) sofa type ambience and open plan (curtained) room/bathrooms. Staff were great and in particular, concierge was really helpful and friendly. Recommendations for nearby restaurants could not have been better. Location is great near the old quarter and business sectors and quite close to river. Breakfasts are exorbitant but lots of nearby cafes. Wi-fi should be included in tariff as it's a little ridiculous that it's free at lobby level but not for paying guests.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jlgcause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 21, 2012

I stayed at the W Montreal in Nov 2012 for one week, a business / pleasure trip. Having stayed at W's before, my expectation was that the hotel would be sleek, trendy, and well put together with excellent service. W Montreal did not disappoint. The lobby and common areas were amazing, with a posh night-club tone that I come to expect from the W. I was upgraded to a 10th floor Mega Room, which had an amazing bathroom and more than enough room. All food and drinks that I ordered were made with excellent quality and timing. Check-in and adjustments were painless, with great help from Dori (sp?). Valet was effortless and fast, with specifically Chris attending to everything that I had requested, including some great restaurant tips. I do not understand other reviews on here, how people can be that ultra-picky about the small things- because the W Montreal was one of my best stays in Canada- period. The only wish-list item would be for this hotel to make a roftop pool scene like my other fav, W Hollywood.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HotSpotJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 21, 2012 via mobile

From an hotel manager point of view I can say that the W Hotel is absolutely one of the best hotel I've ever been. The open space concept of the room/bathroom is brilliant. The overall design breathtaking. The attitude of the staff impeccable. Forget about the Marriott and similar, W is the place where to be. Every negative comment I read about this hotel sound like a joke to me, definitely not worth anyone's attention. After visiting the W I can say I'm not curios about any other hotel in town. So far there's only one comment I would like to make. When I was asking for directions to the agent (the desk on the right side of the lobby when accessing the hotel from the main entrance) I received an ok answer, nothing more than that. There was no initiative from his side, no attempt to go out of his way. Offering a suggestion or an alternative would have made the difference between good service and outstanding service. This is ONLY an observation. Nothing more. The W still fully deserves a 5/5 rating to me.

Stayed November 2012, traveled as a couple
Helpful?
Thank Dario S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this review, December 3, 2012
Dear Guest,
Thank you for taking the time to share your experience at the W Montréal.
We are touched by such positive comments especially coming from a hotel manager.
We look forward to welcoming you back in the future,
Sincerely,
Your W Montréal’s Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
5 of 5 stars Reviewed November 20, 2012

I frequent Montreal any chance that I can get but this was the first time that I stayed at the W Montreal. It was my boyfriend's birthday and we wanted to make it special.
Upon arrival, we were not required to search for parking, as this at times can be a difficult task, as the W offers valet. The front receptionist was very courteous and welcoming.
We stayed in the Mega room w/park view. The style was very contemporary and gave the concept "Open concept decor" a whole new perspective. We really enjoyed it. The room was clean and the bar was fully stocked. We will definitely be returning!

Room Tip: Put the "do not distrub" sign on the door. The W offers a "coffee cart and newspaper...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ania0726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this review, December 3, 2012
Dear Guest,
Thank you for reviewing the W Montréal,
Happy Birthday again to your boyfriend!
We are glad we were able to make your stay extraordinary on such a special occasion.
We look forward to your return in the near future!
Warmly,
Your W Montréal’s Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Montreal

Property: W Montreal
Address: 901 Victoria Square, Montreal, Quebec H2Z 1R1 , Canada
Phone Number:
Location: Canada > Quebec > Montreal > Quartier International
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#5 Spa Hotel in Montreal
#14 Luxury Hotel in Montreal
#15 Romantic Hotel in Montreal
#18 Business Hotel in Montreal
#30 Family Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Montreal 4*
Number of rooms: 152
Official Description (provided by the hotel):
In the city's historic Banque du Canada building transformed into a rich, modern tapestry, W Montreal is close to Old Montreal, the Montreal Museum of fine Arts and the city's downtown. ... more   less 
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Also Known As:
w Montreal Hotel Montreal
w Hotels Montreal
w Hotel Montreal

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