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“Winter escape” 5 of 5 bubbles
Review of W Montreal

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W Montreal
Ranked #21 of 164 Hotels in Montreal
Certificate of Excellence
North Arlington, New Jersey
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Winter escape”
5 of 5 bubbles Reviewed February 27, 2012

Thia was my first time in Montreal I used my Starwood points to stay at the W. overall very hip and trendy. Not a big property on a busy st. We opted to park our car In a lot across the st which is cheaper. Walking distance to old Montreal not bad overall walkin distance to most places. Room is nice we had wonderful room with the open shower pretty fun for a couple . Bed very comfy. Free coffee and wifi in lobby. Concierge gave good suggestions. Overall decent staying with points wouldn't pay full price!

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cmello28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,412 reviews from our community

Traveler rating
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    122
    54
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa, Canada
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed February 26, 2012

W is a small chain of boutique hotels owned by Starwoods (Sheraton, Westin, etc). The Montreal location is across from Victoria Square close to the Old Port and Old Montreal. Our greeting by the valet was warm and friendly, but the receptionist seemed disinterested and did not continue the charm. The hotel has a youthful, edgy vibe to it and attracts a younger, partying crowd (albeit with money). There is a variety of room sizes and configurations in this converted office building. Our room had no tub, but a large shower room with a glass wall opening directly on the bedroom. Not everyone will enjoy this style of showering. Our daughter's room had a massive soaker tub that took the better part of an hour to fill. Rooms, hallways and common areas are bathed in a moody blue light. Rooms and elevators could be more brightly lit. The "Whatever, Whenever" service is very cool in that they will facilitate just about anything that is legal. A nice touch is the complimentary Acura driving service to take you anywhere in the City. A well-equipped exercise room, but no pool. The king-size bed was very comfortable, but was shorter than a regulation-size king. I'm 6'1" and my feet were at the end of the bed.

Sound-proofing was better than average, but not the best. Very little noise from neighbours, plumbing or the hallway, but we could hear the outside street noise.

Room Tip: Rooms on the back will be quieter, but have a poorer view. Smaller rooms are quite small.
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed February 19, 2012

I have stayed in this hotel virtually since it opened , with a total of between 20-25 stays it has been my "place to stay" when I am in Montreal. The service is still better than most hotels, for me the service standard at this hotel was set very high so I guess it is only natural that entropy would work its way into the equation. The rooms are nice but, have remained roughly the same all these years though I do like the improved IPOD compatible music playing device. Getting my car and check in was not as smooth as it used to be but, still a nice place in a great location for me.

Room Tip: If you are bothered by the muffled sound of music get a room on a higher floor the clubs in the W ar...
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  • Stayed February 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kawhona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this review, May 12, 2012
Dear guest,

We appreciate you taking the time to post your feedback - we are happy to announce that next November we will be renovating all our rooms with a new designer.
Thank you for your review, and we look forward to welcoming you back in the future!
All the best,
The W Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 15, 2012

I needed a room last minute and the front desk staff was very helpful and attentive. Also, the conceirge was very knowledgeable of the area and gave me some good recommendations. They also offer an Acura to take you to your destination so you don't have to wait for a cab. The room was decorated beautifully and the bed and linens were extremely comfortable. Room service was under a half hour on a busy Sunday morning and the food was wonderful!!

Room Tip: front overlooking the park is pretty
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  • Stayed February 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtlWInsider, Manager at W Montreal, responded to this review, February 24, 2012
Dear guest,

Thank you for this beautiful review of our hotel.

We are thrilled that the W Montreal Team made your experience a wonderful one. As I can see, the W Montréal was the perfect fit for you, so how about contacting us before your next trip in Montréal? We just can’t wait to see you around.

Have fun,
Your W Montreal Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed February 8, 2012

here for 3 weeks i did the crystal hotel and Westin after my weekend at the W decided to stay there for the last week
positive: excellent personalised service ,Catherine at reception was so helpful and enthusiastic that i booked 5 more days
the doorman every day greeted me
people smiling
love that hotel!!
room service fast with very good service
good gym
love my room but it was a mega size room facing the park
negative: they should provide a coffee machine although they serve coffee in the hall in the morning you don't want to get dress to go downstair for a free coffee or pay like I did $17 for coffee room service
negative a bit noisy at weekend i think that the rooms are not so feel insulated

i will come back my overall experience was fantastic
p.s don't go to their Otto restaurant overpriced bad service and food average you could find so much better in Montreal because Montreal is such a gourmet city

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LondonFamilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed February 6, 2012

i stayed at the W for the first time for a business trip. I knew to expect fairly good quality given that its a Starwood chain but I wasn't expecting the 'cool' factor at this hotel. The lobby and room is quite trendy. The hotel room was spacious and well laid out - only a clear glass wall separated the shower from the bed area - first I have ever experienced. Nice amenity kit from bliss labs. Service was excellent throughout the hotel. Will definately go back there.

  • Stayed May 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SusanM643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 4, 2012

I just love this hotel and this chain. The service is just over the tops and I am always super confy there. We also take the Wonderful room. The food is also quite good. I tried the spa service this time and it was very good. This hotel never dissapoints...

Room Tip: corner suite is sunny
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pololuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about W Montreal

Property: W Montreal
Address: 901 Victoria Square, Montreal, Quebec H2Z 1R1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Quartier International
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#5 Spa Hotel in Montreal
#15 Romantic Hotel in Montreal
#16 Luxury Hotel in Montreal
#18 Business Hotel in Montreal
#30 Family Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Montreal 4*
Number of rooms: 152
Official Description (provided by the hotel):
In the city's historic Banque du Canada building transformed into a rich, modern tapestry, W Montreal is close to Old Montreal, the Montreal Museum of fine Arts and the city's downtown. ... more   less 
Reservation Options:
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Also Known As:
w Montreal Hotel Montreal
w Hotels Montreal
w Hotel Montreal

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