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“Food was great but the service was bad”

Cafe des amis montreal
Ranked #3,245 of 5,873 Restaurants in Montreal
Cuisines: Cafe
Neighborhood: Parc du Mont-Royal
Restaurant details
Neighborhood: Parc du Mont-Royal
Reviewed August 20, 2013

Just had lunch here with 2 friends as it's right at the top of Mt Royal which was great. We sat outside which was nice and the patio was maybe 80% full with a few empty tables. We sat down and maybe 5 minutes later we gave our server our order. About 5 minutes after that she then took the order of a table beside us with 4 people on it and maybe a minute or two after took another table's order also with 4 people. About 10-15 minutes later she comes out with all the food for the last table she took the order for. Maybe 5 minutes later she brings out the food for the table that ordered with her after us. We waited another 5 minutes or so and the table that ordered last was by now finishing their meal. Finally she brings out 2 plates to our table but the one wasn't what we ordered. She goes back, gets my plate so now 2 of us have food, and then we have to wait another few minutes for the 3rd plate to come out.

In terms of the sandwiches they are $6-10 and really good so really enjoyed the actual food, but the service was really slow. Took forever to get our bill. The sandwiches are a good size but it literally took us maybe 5-10 minutes to actually eat them, with at least 30 minutes sitting there waiting for the food and the bill.

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    • Service
    • Food
Thank leemoreau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 17 of 26 reviews

Reviewed August 4, 2013

Good service, many sandwich varieties in the 6-10$ range, various soft drinks and beer, seems like they had some micro-brewery variety as well. Really practical location at the Smith House, especially when your visit on the Mont-Royal extends your estimated length.

Thank WhatsInAScreenName42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

We were walking on the Mount Royal and were just looking for a place to eat and drink so we tried that little Café. The prices were not too high. Not worst than you would expect in any other Café (7-10$ for a sandwich with a little salad).

My expectations were not very high since they seemed to be out of many things on their menu. I finally chose a simple swiss cheese sandwich.

Surprisingly, the dish was beautifully plated and the sandwich was great!

The staff was great. The seating on the terrasse was excellent and the location is (of course!) fantastic, being on the Mount Royal.

If you're hiking and you're looking for a place to grab a bite, this is the place you should stop by.

    • Value
    • Atmosphere
    • Service
    • Food
Thank douceophelie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2013

This was our favorite restaurant in Montreal. Staff was superb, as was the food. Really felt at ease with the bilingual staff, waitress told us English was her second language, but she spoke it perfectly. Food was just outstanding.

Thank james f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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