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“Basic spa in Montreal”

Spa Eastman Montreal
Ranked #18 of 89 Spas & Wellness in Montreal
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Owner description: Spa Eastman Montreal is one of the first urban spas to set up shop in downtown Montreal. The professionalism of its team of highly trained and experienced therapists ensures a unique healing environment. Nestled between land and sky, on the16th floor of a skyscraper, Spa Eastman Montreal offers a breathtaking view of Mount Royal away from the hustle and bustle of downtown. From its panoramic lounge, it offers renewal in the heart of the action!
Reviewed July 25, 2013 via mobile

I decided to come here for my birthday this year, for a mani pedi combo. Looking at their website, it looks like a beautiful spa. But, upon arriving there, I thought differently. I expected it to be a bit more luxurious, considering the price you pay and the amount of different services they have. It's a very basic, minimalist spa. Nothing special. Despite this, it still is a nice spa. It is located on the 16th floor, and the views are pretty nice of Montreal. It was very quiet, like a spa should be, so I very much enjoyed that. The esthetician here was not bad, although I am very critical of any spa services since I have been an esthetician myself for many years. There are things I enjoyed about the service, and things that bothered me quite a bit. Such as, the girl put a lot of pressure on my nail when pushing back my cuticles, to the point that she was actually scraping off my nail and not just my cuticle. When she cut my cuticle on my fingernails, she almost dug the nippers into my cuticles, and later I noticed I had a cut from it. Luckily, I didn't bleed from it. Polish application was good, but the services were quite short. Only took an hour and 15 minutes to complete both services. Normally in any high end spa it will take almost 2 hours. Staff was nice and friendly as well, but I probably won't be back.

1  Thank Trin23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 - 20 of 29 reviews

Reviewed September 21, 2012

I visited Spa Eastman Montreal several years ago and was not impressed by the massage then, nor by the welcome.

Now, many years later, i wanted to book a massage again, things may have changed...

On the phone they ask you for your credit card number, and would debit it if you fail to show up.

They asked me to arrive a bit earlier in order to fill their questionnaire.

And after a 30 minutes wait, the massage therapist shows up with some lame excuse. They might have phoned me to let me know of the delay, or perhaps said a word as i was waiting; they completely ignored me.

Now, before starting, the massage therapist extols the virtue of a cream and invites me to smell it, asks me if i want to it. When i said yes, she informs me that it would be an additional $10 charge . I declined.
The massage itself was OK, but the circumstances around it were frustrating.
Decor was tired, prices steep.

i stayed because i had rushed to arrive,they had taken my credit card number, i was not ready for a confrontation and i really needed a massage, but certainly will not be back.

1  Thank 375nanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2017
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Thank Sylvie Luce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2017
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2  Thank whitelimo2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2016
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1  Thank claudine123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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