I travel A LOT, and I usually book my trips online like most people. Ive never had an issue with this, but Le Roberval sure gave me one. Upon checking in, I was asked for a voucher. There seemed to be a language barrier so he said I could wait until checking out but it wouldn't be a big deal. I had no idea what he was talking about.
The next AM upon checking out, a man told me unless I turned in this "voucher", I would be charged for my room though I had already paid through Kayak.Com and showed him my email receipt. I told him I've never received a voicher to turn in and that seems like something his hotel had to retrieve, not me. He made me stay on the phone with kayak.com for over 40 minutes threatening that if I left without having it faxed that he would charge my card. I was livid, as this took time out of my time in Montreal. Eventually Kayak called them on the other line and sorted it out. I did not have to be involved at all.
Other than that, the rooms were homey, the beds were very comfortable, and the location, okay. Just be careful how you book this place...
- Official Description (provided by the hotel):
- Located in Montreal’s Quartier Latin, Hotel Le Roberval is in the heart of the city’s cultural centre. Its proximity to transports, main attractions and major festivals sites makes it the perfect solution for travellers seeking clean and comfortable accommodation at rates defying all competition.All of our 76 downtown Montreal suites and studios will meet our guests expectations, and our professional and friendly staff will do all they can to make sure you enjoy your stay in Montreal!All our rooms are non-smoking and equipped with modern amenities such as LCD flat screen television, high quality mattresses, free WiFi Internet. Our rooms are furnished with wet bar, small fridge, microwave and coffee maker. Our downtown Montreal suites and studios include a kitchenette or full kitchen making them the perfect lodging option for longer stays and weekly and monthly rates are offered all year round. Why pay more for a simple hotel room when you can have your own studio or apartment in Montreal for a fraction of the price. ... more less
- Reservation Options:
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- Also Known As:
- Le Roberval Montreal
- Le Roberval Hotel Montreal