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“Good Business Hotel”

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Residence Inn Montreal Westmount
Ranked #71 of 164 Hotels in Montreal
India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good Business Hotel”
Reviewed November 15, 2009

The hotel is located very close to Atwater Metro station and is nicely located very close to Montreal Downtown. This is a pure business hotel with decent breakfast and good rooms to stay. The building is very old. However the rooms are well maintained and there is a pool and GYM at the top floor of the building. There are no restaurants inside the hotel but a 5 minute walk from the hotel gives u lots of options to eat out. A very nice and good Value for Money hotel for business travellers.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rama2209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
San Diego
1 review
Reviewed October 24, 2009

This is not your standard Residence Inn like ones in the U.S. A friend recommended this Inn based on its location. I had my doubts since I didn't have good experience at Residence Inns in the US on two previous stays.

I was pleasantly surprised by this Residence Inn for its cleaniness, good location, and friendly staff.

What I liked:
+ Full breakfree
+ Helpful, friendly bilingual staff
+ Good location - close to downtown Montreal business district

What I disliked:
- parking

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tnptraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 21, 2009

Hotel staff was very friendly and accommodating. Hotel lobby was very clean and inviting. We stayed here because we needed the separate bedroom and kitchenette for a family (parents and toddler). Hotel offered a crib free of charge, but we had our own. Our rate included free breakfast in the lobby restaurant which was very good. Offered was eggs, waffles, pancake, bacon, sausage, variety of breads and bagels, cereals, fruit, yogurts, coffee, tea and juices.

Nice location on a quiet residential street near Dawson College. Two blocks away is Atwater Metro station. If you have a car, there is a nice outdoor lot two blocks from the hotel on Rue Sherbrooke. The rate is 7$ CAD per day. You pay by leaving exact change in an envelope in a mail slot. Lot is very safe and spaces are always available. No attendant, come and go as you please.

Also two blocks away is Rue Sainte-Catherine. There you will find all sorts of restaurants; easily walk-able. Also, where Atwater Metro station is, there is a shopping mall that offers retail stores, a supermarket, and even a discount store similar to a Wal-Mart.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seat-1J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, New Hampshire
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2009

Located in a nice quiet residential neighborhood on the west end of Downtown. Withing Walking distance of the Atwater Metro. Clean, nice spacious rooms with kitchen. and a complimentary breakfast buffet. Underground parking, and a nice friendly bilingual staff.

Stayed September 2009, traveled solo
Helpful?
Thank JerryB11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 10, 2009

I stayed at this hotel for 10 nights with my husband who is in Montreal on business. Here what I wish I had known before being stuck there.

The pool is very small, the photos on the web site make it seem much bigger. The "sauna" is a closet sized room in the individual bathrooms. The pool and fitness room closes relatively early (as do most places in Montreal). i asked if I could sit on the Patio, apparently it is more commonly referred to as a terrace, but no I could not sit outside in the sunshine, this was reserved for special use by the hotel. Several times the elevator got stuck on our floor, the doors would open, close, open, close. When we told the front desk he just said the elevators were old and sometimes you had to jump up and down a little to get it to work...c'est la vie!! Unbelievably I actually tried this, it didn't work. The balconies off the rooms seem like an after thought in the construction of the building, slabs of concrete, jutting out and pitched slightly at an angle downward, I assume to let the water run off from the cooler, which seems to be a swamp cooler, in a place with 80% humidity??? It was very, very noisy. The internet works well enough, but it's not wireless, like wireless internet is some newfangled technology in Canada. There was no table to eat at in our room, which was smaller than the suites. My husband's employer PRE-PAIDED for this room, but they tried to check him out prematurely twice. They also charged $200 to the credit card he gave (for things we might charge to the room) 5 DAYS AFTER WE CHECKED IN!! The explanation given by the front desk was they had to "make sure the card worked", so they arbitrarily charge $200, 5 days after we check in, without informing us they are going to do this. Front desk guy defended this logic saying "all hotels do this" and that "What if we put a hole in the wall"...Ummm, not any I've stayed in. And finally, the parking in expensive, $17.00 a night.

OK, here are the positives, for me, anyway. The beds were comfortable and the pillows down. The maid would do our dirty dishes for us. The room was clean. There is a laundry downstairs, $1.50 Canadian to wash and dry. There is a pretty big free breakfast. It's close to the metro (Atwater) and Starbuck.

Here's my advice, if you're over 22, stay in old Montreal. This is a college neighborhood, a little weird, and not a lot for a tourist to do.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NazzColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RI_Management, Manager at Residence Inn Montreal Westmount, responded to this review, August 19, 2009
We regret to hear of your disappointment with our property. Please accept our apologies for the inconveniences the situation you described may have caused you.

Rest assured that we have investigated the different issues with everyone concerned and have taken corrective measures whenever it was possible. We have also passed on to the team the positive feedback about the room cleanliness and the comfort of the bed. Thank you for those important comments.

While we understand your frustration, please take note as future reference that our bigger suites do offer a dining space allowing guests to eat comfortably in their guestroom. We also wish to apologize for the misleading information you seemed to have been given about our pool and fitness room. As per our operating standards of service, our fitness room is opened 24 hours a day and 7 days a week and our pool opens everyday at 5 30 AM to only close at 10.30PM. This large window of accessibility provides enough flexibility to our leisure market as well as our business people to relax either before or after work and sometimes at both occasions. We empathize with your feelings about hotel policies at registration in regards to the settlement of the hotel bill. Take note however that the $ 200.00 charge you refer to was at no time charged to your credit card . The $ 200.00 means to be an estimated amount of the bill which is registered with your credit card company as a pre-approval and is never processed until you actually check out of the hotel and only processes the total final payment stated on your invoice.

We appreciate the time you took to share your experience with others and invite you to contact the administrative office of the hotel should further assistance be needed.

Yours Truly,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 28, 2009

I'm staying here for a long period, for business travel. The rooms are large, reasonably well fit out, and with a simple kitchen, and balcony. The staff are helpful, there is a good breakfast included, and the rooms are clean. There's a basic gym and pool on the top floor.. with a nice view of the mountain.
An extra lift would be appreciated... 2 lifts for 20 floors leaves you waiting quite often.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank slarnold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Creek, Michigan
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 11, 2009

If you don't mind sleeping on a brick, the place is nice. Another drawback is no hot tub, (which you will need by the end of the long walks you will be taking). Good breakfast with a lot of choices.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StageCaptainC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Montreal Westmount

Property: Residence Inn Montreal Westmount
Address: 2170 Lincoln Avenue, Montreal, Quebec H3H 2N5, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 164 Hotels in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Montreal Westmount 3*
Number of rooms: 219
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Also Known As:
Residence Inn Montreal Westmount Hotel Montreal
Montreal Residence Inn

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