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“Very good and friendly hotel” 4 of 5 bubbles
Review of Residence Inn Montreal Westmount

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Residence Inn Montreal Westmount
Ranked #69 of 163 Hotels in Montreal
Montreal, Canada
Level Contributor
153 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Very good and friendly hotel”
4 of 5 bubbles Reviewed March 25, 2013

We spent a weekend in a modern, clean and comfortable hotel for the second time. The staff is friendly and professional. The buffet breakfast is good, everything you need to start out well your day.. There is a rooftop indoor swimming pool a wonderful gym and a sauna. If you do not have a SUV, you can leave your car in the hotel garage. The hotel is close to the core downtown, and you do not need the car. The metro station is within 5-7 min walking distance.
I would definitely recommend this place to everyone,

Room Tip: Choose an high floor to have the mountain views.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RioMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 reviews from our community

Traveler rating
    137
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    104
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level Contributor
55 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed March 25, 2013

Let me start by saying this hotel has some great staff. They are very professional and customer service oriented. The rooms were decent. The location of the hotel is very good as well - there are places to eat around and also not far from core downtown. The parking as others have mentioned is a slight inconvenience - their own garage doesn't fit a SUV or a big car. But no worries! There is a lot they recommend which is barely 3 minutes walk away. This lot is safe and actually more economical.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GlobalTCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed March 20, 2013

Stayed here with my Family and Friends total of 2 rooms
we booked the 2 bedroom suites and i did call caouple of days before to ask for side by side rooms and was told that it would be requested.
when we arrived at the hotel i was asked about the car that i had i told them it was a SUV and was told that it would not fit in the underground parking and i would have to use the public parking which was about a good 5 minutes walk which we had problem finding with the snow covering the front so we decided to drive around and found parking at the forum which was behind the hotel worked for us.
so when i asked for the side by side rooms i was told that we had booked the biggest rooms and that they only had one on each floor.
the house keeping was good, the pool is on the penthouse which is good, the breakfast was good,had a good stay on the whole, just for info the 2 bedroom suite has 1 washroom.

Room Tip: Central location not far from Mcgill which was our main reason to go there, parking is sure a big pr...
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  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Roy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarieLoevenbruck, Manager at Residence Inn Montreal Westmount, responded to this review, March 25, 2013
Dear Roy D,

Thank you for reviewing your experience at Residence Inn Montreal - Westmount on trip advisor! We are truly happy you had a nice stay with us. We hope you will be visiting us again during the summer season! It's a lot nicer, and you will not get in trouble finding a parking in the snow!

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed March 19, 2013

Not quite up to the Marriott Residence standards ... but, we found it to be very conveniently located to Concordia and McGill and downtown Montreal. The staff are excellent. The breakfast was good. The accommodation reminded me of one bedroom apartments I used to live in. It suited us for one or two nights.

Room Tip: We found it a touch expensive for one night ... however, much of the cost is the Quebec taxes.
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  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arcand_Wrights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawkesbury, Canada
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed March 17, 2013

Stayed here on the weekend, had an issue with the cleanliness of glasses and the bathroom, called downstairs once and again two hours later where they advised they would be right up and finally never came.
Buffet breakfast was disappointing also, cool eggs, sausages were also not very warm and some not very cooked.
Bed and room were comfortable and I guess the one bright issue was that I asked for a late check out on Sunday considering my platinum status and was refused at first but after a second call to the assistant manager she finally gave me a 14:00 hours late check-out which was appreciated but ended up not using the whole time anyhow.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank SusanLuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarieLoevenbruck, Manager at Residence Inn Montreal Westmount, responded to this review, March 18, 2013
Dear SusanLuc.
First of all we would like to thank you for your review as it is very important for us to get our guests feedback. We are sorry our service wasn’t to your satisfaction, as it is in our standards to provide every of our guest with an experience above expectation. Your review has been shared with the department heads who will take the appropriate measures to make sure those downfall in the service are rectified. We are sorry you haven’t been able to enjoy your stay with us - in general our guests are very pleased with our rooms & service - and if you would like to give us another try please contact us directly.

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halton Hills, Canada
1 review
5 of 5 bubbles Reviewed March 15, 2013

I just had to write a review to say thank you to all the staff -at the Residence Inn to say what a fantastic time we all had at The Marriott Residence Inn For our Annual L'International Gymnix weekend.

I am the Head Coach at Milton Springers Gymnastics Club and we recently attended our Annual Gymnix Competition in Montreal. We would have booked at our "usual" hotel in Laval (purely out of habit) - if it wasn't for Sophie Young who personally called our club to tell us that the Marriott Residence Inn had more to offer and would prove to be a better experience -(If I owned a hotel, I would want this girl to be my Sales Manager!! for sure!!) I am so glad she did!! - It was really the best weekend we as a team have ever had!

Throughout the entire weekend the parents of our gymnasts just kept talking about the service that was provided to us. The Hotel provided a free pasta dinner on Thursday night was the biggest pleaser after a long 6 hour drive....AMAZING IDEA!!! THANK YOU, THANK YOU, THANK YOU!!!

We have never been treated so well! We will be sure to refer everyone (friends, family, and tourists)to your hotel from now on! WAY TO GO!!!!!

The enire staff at the hotel was absolutely wonderful, and Sophie's hand written personal notes to Maryna and I (My note was to recommend a few good designer shoe stores, since I mentioned I would be doing some shoe shopping during my trip) was such a nice touch and very much appreciated!! Sophie, You are great at your job!


Ps....we had a great meet - 2 of our girls Received GOLD medals in the All-Around.... And there were many "event medals" throughout the weekend!
Best Gymnix weekend ever!!!

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Krista J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarieLoevenbruck, Manager at Residence Inn Montreal Westmount, responded to this review, March 18, 2013
Dear Krista J,

Thank you so much for your nice review. We are delighted to read that you enjoyed your stay at the Residence Inn Westmount! Your comments have been forwarded to Sophie, as well as the concerned departments. Congratulations for your medals, and we look forward to welcoming you again in the future!

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

We spent a wonderful weekend in modern, clean and comfortable hotel "studio" (one bedroom apartment) in one of the best neighborhoods in old Montreal. The buffet breakfast was very nice, everything you need to start out your day with a smile. There is a small rooftop indoor swimming pool and a wonderful gym and a sauna.
I would definitely recommend this place to everyone,

Room Tip: I would definitely recommend rooms on higher level, you do not want to miss the beautiful view in th...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank novipoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Montreal Westmount

Property: Residence Inn Montreal Westmount
Address: 2170 Lincoln Avenue, Montreal, Quebec H3H 2N5, Canada
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 163 Hotels in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Montreal Westmount 3*
Number of rooms: 219
Reservation Options:
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Also Known As:
Residence Inn Montreal Westmount Hotel Montreal
Montreal Residence Inn

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