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“Pretty good hotel. Good effort by staff. Bad bed...”

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Hilton Garden Inn Montreal Airport
Ranked #54 of 163 Hotels in Montreal
Ottawa, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Pretty good hotel. Good effort by staff. Bad bed...”
Reviewed March 26, 2013

One of the bed was sagging. Heating control was not accurate. Got quite warm. System would kick in every 15 mins. Front desk staff were receptive and provided free breakfast as a gesture.

Still think the staff cared but just had a bad bed that time.

Stayed there the week before and everything was fine.

Room Tip: Check bed to ensure comfort button works well before bedding down for the night...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Navy_Traveller332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sia T, Guest Relations Manager at Hilton Garden Inn Montreal Airport, responded to this review, March 27, 2013
We extend to you our sincere apologies for the inconvenience you experienced in the hotel during your stay.

Rest assure these items are already rectified in all aspects.

We appreciate your contacting the Management at 1-877-728-1459.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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787 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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Cedar Grove, Wisconsin
Level Contributor
63 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 21, 2013

I stayed here during a business trip and very much enjoyed it! They offer a shuttle bus to & from the hotel to the Montreal airport. Overall from the customer service to the room to the on-site restaurant was excellent. I had stayed at some pretty crappy hotels earlier in the week and this was the treat to myself after a very long week.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanetCat73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sia T, Guest Relations Manager at Hilton Garden Inn Montreal Airport, responded to this review, March 25, 2013
Thank you for your positive comments and always looking forward to your future stays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 6, 2013

This hotel is located near Trudeau Airport in Montreal. It offers free parking and shuttle to the airport.
Very clean hotel and staff are very helpful . I do recommend Hilton Garden for all business man.
Rooms are very clean , lobby very nice designed , restaurant menu and food are great.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gaby A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sia T, Guest Relations Manager at Hilton Garden Inn Montreal Airport, responded to this review, March 25, 2013
Thank you for your positive comments and always looking forward to your future stays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2013

A no fuss hotel near the airport, a good comfortable room at a good price... a credit to the Hilton chain. Very convenient shuttle service. Nice to have a coupon for a free drink with food purchase, even though I didn't end up dining there.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank majobuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sia T, Guest Relations Manager at Hilton Garden Inn Montreal Airport, responded to this review, March 6, 2013
Thank you for your positive comments and always looking forward to your future stays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 4, 2013

We stayed 1 night at this Hotel because our Flight to Cuba has been 23 hours delayed.

I was pissed off about my flight being delayed but ended having a decent stay at this hotel.

I took the shuttle bus from the airport to the hotel and the driver offered us to stop at a convience store...witch was great.

Check in : Quick. Easy.

Room: Very corporate. Microwave, small fridge, Flatscreen Tv, Safe Box, coutch. Room was quiet. Bed was confortable.

Restaurant: Meal was great. A bit pricy (As in EVERY Hotel) but still there were under-30$-bottle-of-wine.

Bottom line: There is nothing exceptional about this place. It's near the airport, it's clean, quiet and just does the job.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sia T, Guest Relations Manager at Hilton Garden Inn Montreal Airport, responded to this review, March 6, 2013
Thank you for your positive comments and always looking forward to your future stays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drummondville, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 24, 2013

This hotel is located near Trudeau Airport in Montreal. It offers free parking and shuttle to the airport. The standard room we got was nice and very clean but small. Pillows were desperately thin and soft. Front desk staff was professional but smiles seem to be an option that evening. Food in the dining room was good and service was friendly (more smiles there!). We found shuttle service was just OK.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank PQtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waverley, NS
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 17, 2013

Once again, from check-in to check-out, the HGI Montreal Airport provided a great experience.

I was very pleased at the flexibility and accommodation of the shuttle service as I had to be dropped off for a business meeting at a site that the shuttle does not normally stop at. I was promptly picked up after my meeting and returned to the hotel. The service to and from the airport was also very good.

The construction on Cote de Liesse is now finished, so the traffic flow is back to normal and the noise level has subsided.

Thanks again to all the staff who made this another very pleasant stay!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JetJock_YHZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Montreal Airport

Property: Hilton Garden Inn Montreal Airport
Address: 7880 Cote De Liesse, Montreal, Quebec H4T 1E7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Dorval / Airport / Train Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Montreal
#43 Family Hotel in Montreal
#45 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Montreal Airport 3*
Number of rooms: 161
Official Description (provided by the hotel):
Located seven minutes from the airport, the newly renovated Hilton Garden Inn Montreal Airport is the city's best airport hotel for business. This corporate hotel - conveniently located near Bombardier Training Centre, CAE, Rolls Royce and other corporate offices - is a TripAdvisor award winner. Whether you're traveling for business, leisure or you're en route to another destination, you'll enjoy the hotel amenities with everything you need for a comfortable and productive stay. Plan a meeting onsite or relax at the hotel's Resto Bar and Lounge. Enjoy the use of free Wi-Fi, a 24-hour business centre and an indoor pool. At the end of the day, feel at home in a guestroom or suite with a comfortable bed, mini-fridge and microwave. Getting here is easy with a free airport shuttle(please call hotel for details). ... more   less 
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Also Known As:
Hilton Garden Inn Montreal/Dorval Airport Hotel Montreal
Hilton Quebec
Quebec Hilton
Hilton Garden Inn Saint Laurent

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