We parked the car where the staff told us to park. We gave the staff our keys so the valet could park the car. Twenty minutes later the car was parked in their alley-like lot with video surveillance. It was on the street, locked but unattended, for 20 minutes. Conveniently it was burgled then. A suitcase, a laptop with Lodis bag and a travel tote were stolen.
It is interesting that our belongings were taken while the car was the one place the hotel did not have video surveillance. What are the chances anyone besides hotel staff is aware of this inconsistency? The hotel does not believe it has any responsibility for our car or possessions even while they are in possession of our keys.
Avoid this hotel.
If for some reason you absolutely must stay here take everything you own with you. No bellman is evident so you will schelp it all yourself. However, you will still own it.
The beds are comfortable. Staff, other than management, is quite friendly and helpful. Be advised, though, hotel policy does not include making you happy.
Look for my other reviews for this hotel wherever you look for accommodations.
- Official Description (provided by the hotel):
- Our boutique Montreal hotel is set amidst historical magnificence and contemporary architecture and offers easy access to the finest things to do in Montreal including attractions, museums, art galleries, and antique shops in the dazzling Golden Square Mile. Located on elegant Sherbrooke Street West in the heart of the historic Golden Square Mile, Le Meridien Versailles is just a few steps from trendy Montreal boutiques, art galleries and eminent museums. ... more less
- Reservation Options:
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- Also Known As:
- Le Meridien Versailles Hotel Montreal
- Le Meridien Hotel Montreal
- Le Meridien Montreal
- Montreal Le Meridien