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Hotel Nelligan
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Reviews (2,305)
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All reviewspetite suiteold montrealverses restaurantmechant boeufrooftop barexposed brickcontinental breakfastcharming hotelelectric fireplaceart galleriesthe penthousejacuzzi tubnotre dame basilicaturn down servicegreat boutiqueromantic getawaythe location is perfect
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1,927 - 1,932 of 2,305 reviews
Reviewed September 12, 2007

The Nelligan is in a great location to explore Old Montreal and was in a charming old building. The interior design utilizing the old brick was quite striking to us. Our Superior King room was huge, well appointed, and the bathroom was more than adequate. Our only wish was that the room had an extra sitting chair, there was certainly space for one. The giant king bed was delightful to sleep in. The turndown service was as nice as any we've experienced anywhere - soft music and lights and delicious chocolates

If only the rest of the service matched the evening turndown. More often the staff, while all friendly, just didn't seem to be very attentive. We were essentially on our own for breakfast - on the first morning no one greeted us (although there was staff around) and we had no idea where to sit, or what was included in the rate, or whether it was self service or not, though we finally figured it out. My wife was nearly run over by a housekeeper who literally was running a laundry cart through the hallway. The waitress at the rooftop bar (which was swarming with bees) forgot to place our food order. They forgot to bring our car up despite requesting a specific time in person with the front desk. Another time when returning near midnight on a Saturday of Labor Day weekend, there was no one to be found for 20 minutes to park our car.

We expected better service for the well over $200 rate. Fortunately the comfort of the room and the location of the hotel mostly offset the occasional aggravation the staff gave us.

  • Stayed: September 2007, traveled as a couple
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2  Thank BKRambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2007

I booked Hotel Nelligan for my wife and me on the basis of TripAdvisor reviews. It was a quick trip to Montreal and only for one night, Sept 4th. Booked a King Superior. Arrived a bit early, about 1:30, but was given a room immediately (325). Overall, the room was very clean - bathroom spotless, everything neat and tidy, except for a night table which appeared not to have been dusted for some time. The room was very quiet. Bed very comfortable. Service through out hotel was great. The breakfast was more than adequate: fresh fruit, juice, cereals, pastries, breads and decent coffee. We attended what we believed was the complimentary “wine and cheese” gathering but learned that it was part of the ongoing art show in the same lobby area – nice hors d’oeurves and wine. A great location for a visit to the old town. Enjoyed dinner and the jazz duo at Modave, just up the street. Definitely recommended.

  • Stayed: September 2007, traveled as a couple
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1  Thank Esquimalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2007

My boyfriend and I went there for a weekend getaway from NYC and we would definately stay there again. Our room was beautifully decorated
and very clean. The bathroom was huge with a marble shower that was sooo nice. For the female readers- they actually had a full size blowdryer! The room was nicely decorated with modern and comfortable furniture. The exposed brick wall definately gave the room warmth and character.

The service was terrific. The rooftop terrace was really nice to just
relax and grab drink. I highly recommend this hotel!

  • Stayed: July 2006, traveled as a couple
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Thank bugsy888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2007

I spent 3 nights here with my wife and 2 adult daughters. Very friendly staff. Perfect location. Very comfortable room and bed. I'd recommend this property without qualifications.

  • Stayed: August 2007, traveled with family
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Thank cookndoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2007

We spent four nights at this fabulous hotel in early August - it was truly amazing. There were 6 couples travelling, ages 21 to 49 and it suited every single one of us. We loved the location, the ambiance, the rooms, beds, room service, continental breakfast, dining room experience and service.

My son has travelled Europe and could not believe that we had a city with the same feel right here in Canada! (We live in Kelowna, BC)

It is just a really cool place, within blocks of amazing history and scenery, rooms are spacious and clean, wonderful!

Montreal in general needs to fix their taxi situation...I've never been to a hotel in a city that size where it takes so long to get cabs before...they are usually so readily available everywhere, in Canada and the States and Mexico too....found that unusual. Also - Kelowna is known for its hospitality and we found servers in Montreal certainly adequate but not friendly, welcoming and fun like here....and certainly not because of a language barrier, most of us were bilingual.....just a small observation though, Montreal is a fantastic city and I can't wait to return.....Kelowna to Montreal was only 222 each way!!! Amazing, thx Air Canada for once your rates rocked!!

  • Stayed: August 2007, traveled with family
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1  Thank valbritishcolumbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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