The hotel is in a great location. Rooms are large and done up well. But the check in left me with a very negative impression.I had called with a room request and was asked to call on the day of check in as that was when such requests would be entertained. So called again on the right day and was told my request was noted .Yet when I arrived at the hotel I saw the room was not as requested . Of course the hotel has no legal obligation to cater to requests which the guy at the check in was very quick to point out immediately. Most check in staff acknowledge requests and will apologize if they cannot do anything. But this guy did not even look down at his computer to check and talked like he was doing me great favor letting me have a room at all!.Frequent travelers look for a welcoming environment at hotels and staff which fails to understand the meaning of hospitality does their employer a disservice.
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- Also Known As:
- Le Square Phillips Hotel Montreal
- Le Square Phillips Hotel And Suites
- Le Square Phillips Montreal