The hotel is a beautiful property with luxurious rooms. I was upgraded to a penthouse suite, which was stunning. High (15') ceilings, a fireplace, luxurious bath, great work space, attractive city views and more. The option to use either wireless or wired connections was great.
The hotel staff were friendly, professional and helpful.
The Suite 701 hotel
The one trouble spot seemed to be room service.
My first night, I hung the breakfast "hanger tag" over my doorknob but my order never came. I later realized the door hanger was still on the knob, though I'd put it out before midnight.
The second day, I ordered room service for lunch, to coincide with a conference call. They brought my meal, but only after the server had left did I realize they'd not included silverware nor napkin (tough to eat risotto with no fork). After my call was complete, I called room service and they immediately brought up silverware. Only when I went to then eat the meal did I realize they served the "chicken & mushroom risotto" with no chicken. One of my colleagues in another room also expressed that he'd had a disappointment with room service.
Overally, I'd strongly recommend le Place d'Armes - it's a wonderful hotel, but they definitely need to take a closer look at their room service operations.More
- Free Wifi
- Free parking
- Room service