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“sofitel for our group stay at the end of may 2014”

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Sofitel Montreal Golden Mile
Ranked #18 of 164 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
grand falls-windsor
1 review
“sofitel for our group stay at the end of may 2014”
Reviewed June 13, 2014

hi we had a group of 10 from Newfoundland staying for 3 nights over the last weekend in may this year,I was very impressed with the overall service and quality of the hotel.The staff at the front desk which would include the concierge and valet staff were really helpful in providing directions to services and other inquiries we had.A couple of comments for consideration....the valet parking can be a bit of an obstacle course when trying to get out of the front entrance and i found one of the servers in the patio bar somewhat indifferent and arrogant and appeared to be in the wrong profession....on the other hand we were treated first class by a young fellow who went out of his way to see that we were taken care of including moving patio umbrellas during a bit of rain.I cant remember is name but i am sure you know who i am referring to.All in all we had a great stay and i look forward to another stay at your property.It is a tough business as you will never please all the people all of the time but i can honestly say that in all the years i have travelled i was really impressed with evertyhing overall

  • Stayed May 2014, traveled on business
    • Value
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Helpful?
Thank centralguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, June 16, 2014
Dear centralguy,

Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.

At Sofitel, we strive to provide a superior service experience for every customer; your feedback is very important to us. We have taken note of your comments.

We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future.

Sincerely,
Stephanie SEGOURA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Osorno
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2014

Very well located, nice staff and concierge, all very good. Close to restaurants, walking distance to shopping areas...you need to know there's no pool, no spa, no steam, only sauna and workout room. Nice room and bathroom...looks like brand new. All perfect.

  • Stayed May 2014, traveled with family
    • Value
    • Location
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Helpful?
1 Thank aduanero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, June 4, 2014
Bonjour aduanero,

We thank you for taking the time to write your review on our property. We sincerely appreciate reading that you enjoyed your stay with us and that you found our hotel met your criteria for a great hotel stay.

We greatly appreciate your comments and hope to welcome you back to Montreal and Sofitel Golden Mile soon.

Best regards,
Stephanie SEGOURA
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
Reviewed June 3, 2014

I travel to Montreal on business once a year. The Sofitel Montreal continues to exceed all expectations. The rooms are beautiful, modern and very comfortable. I've even purchased the bedding available at the Sofitel Boutique to have my own "cloud" at home. From reception to checkout, the staff always makes me feel like a true VIP.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, June 4, 2014
Bonjour Shannon S,

We thank you for taking the time to write your review on our property. We sincerely appreciate reading that you enjoyed your stay with us and that you found our hotel met your criteria for a great hotel stay.

We greatly appreciate your comments and hope to welcome you back to Montreal and Sofitel Golden Mile soon.

Best regards,
Stephanie SEGOURA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2014

We stayed here for 4 days. We cou;d not have asked for a better room, better location and better service. Also, I am a yogi and there was an awesome yoga studio within two blocks.The hotel is also located very close to the metro. The restaurant and bar are fun.

Room Tip: Ask for a room not facing the apartment building next door.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank amelia-fromflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, June 4, 2014
Bonjour amelia-fromflorida,

We thank you for taking the time to write your review on our property. We sincerely appreciate reading that you enjoyed your stay with us and that you found our hotel met your criteria for a great hotel stay.

We greatly appreciate your comments and hope to welcome you back to Montreal and Sofitel Golden Mile soon.

Best regards,
Stephanie SEGOURA
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2014 via mobile

Came to Montreal as part of our honeymoon and was given a great room with a view of Mont-royal and cake to celebrate the occasion! Staff in Sofitel takes very good care of us and makes us feel at home. They have very good knowledge of Montreal and are spot on in their recommendations on where to eat and what to do! Breakfast in the room from Renoir was lovely and is a must try for a great start to each day!

Stayed June 2014, traveled as a couple
Helpful?
Thank Carelle11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, June 4, 2014
Bonjour Carelle11,

We thank you for taking the time to write your review on our property. We sincerely appreciate reading that you enjoyed your stay with us and that you found our hotel met your criteria for a great hotel stay.

We greatly appreciate your comments and hope to welcome you back to Montreal and Sofitel Golden Mile soon.

Best regards,
Stephanie SEGOURA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 1, 2014

Located in the centre of everything in Montreal. You can basically walk everywhere. The rooms are comfortable and recently renovated.

Unusual for a hotel restaurant, Le Renoir is excellent and worth a stop.

Definitely would choose it again on our next trip to Montreal.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KentYEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, June 3, 2014
Bonjour KentYEG,

We thank you for taking the time to write your review on our property. We sincerely appreciate reading that you enjoyed your stay with us and that you found our hotel met your criteria for a great hotel stay.

We greatly appreciate your comments and hope to welcome you back to Montreal and Sofitel Golden Mile soon.

Best regards,
Stephanie SEGOURA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Montreal Golden Mile

Property: Sofitel Montreal Golden Mile
Address: 1155 Sherbrooke West, Montreal, Quebec H3A 2N3, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Montreal
#8 Business Hotel in Montreal
#10 Family Hotel in Montreal
#14 Luxury Hotel in Montreal
#22 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Montreal Golden Mile 5*
Number of rooms: 258
Official Description (provided by the hotel):
Sofitel Montreal Golden Mile is conveniently located in the heart of the city ideal for business travelers and art lovers - at the foot of lush Mount Royal Park, next to the renowned McGill University and Montreal Museum of Fine Arts. Enjoy the masterful blend of minimalist design and warm sophistication at our luxury hotel embellished with Victorian accents from the estate of North American railroad pioneer William Cornelius Van Horne. Choose one of 241 elegant and stylish hotel rooms or 17 suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed. 258 rooms including 17 suites. ... more   less 
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Also Known As:
Sofitel Montreal Hotel Montreal
Montreal Sofitel

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