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“Sofitel satisfaction”

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Sofitel Montreal Golden Mile
Ranked #15 of 166 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 11, 2013

Once again we stayed at the Sofitel for a 1 night transition on a short business/pleasure excursion. We have stayed at the Sofitel on 3 occasions in the last year or so and each time they delivered a superior experience. Spacious rooms with beautiful views of the city, especially if you are on the Mountain side. The rooms are clean with spacious closets and the bathrooms are gorgeous with post shower or bath robes. The staff is courteous, friendly and helpful whether it is related to parking your car to seeking suggestions or directions. Lastly, you are a short walk from spectacular amenities with the Museum of fine art, McGill and shopping on St. Catherine's. A great fit for Montreal.

Room Tip: The mountain side has lovely views and is facing the quiter side of downtown Montreal.
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  • Stayed: November 2013, traveled on business
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2  Thank Gio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded November 13, 2013

Bonjour Gio P,

Thank you very much for your kind compliments. I am so delighted that you have enjoyed your stays with us. We look forward to your next trip.

Best regards.

Stepanie Segoura
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,153 - 1,159 of 2,281 reviews

Reviewed November 8, 2013

I have been to this hotel a few times and it never disappoints. The location is great and rooms are nice. The bathroom is big enough for 2 people. The breakfast is great. Great shopping around the corner and nice restaurants too. It you like bar hopping, you are also close to the bars in a modern hotel with great facilities. The beds are also very conforable and the service is great too.

Room Tip: Rooms on Sherbrooke street more noisy
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  • Stayed: November 2013, traveled on business
    • Value
    • Location
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2  Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded November 11, 2013

Bonjour Nancy L,

Thank you very much for your kind compliments. I am so delighted that you have enjoyed your stays with us. We look forward to your next trip

Best regards.

Stéphanie Segoura
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013 via mobile

Convienent location, attentive staff, well appointed room.
Restaurant and bar elegant and tasteful.
This is the favorite hotel when we are visiting or conducting business in Montreal.
Dinner last evening was a scrumptious tasting menu of delicately French inspired cuisine. We chose to sit in the bar area with comfortable informal low seating with a view of the city outside. Great end to a busy day of travel.

Stayed: November 2013, traveled on business
2  Thank Skypilot1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded November 5, 2013

Bonjour Skypilot1212,

We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of all of our Ambassadors, thank you for taking the time to review your experience and we will all look forward to having you back again soon.

Best regards,

Stephanie Segoura
General Manager

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Reviewed November 3, 2013

My girlfriend and I stayed here for one night in the fall. The hotel staff was very friendly, our room was clean, stylish and spacious and the hotel is in a great part, easily walkable to many points of interest. This hotel seems like it is often available through Priceline's bidding system so you might want to take a gamble and get pay 1/2 the normal rate.

  • Stayed: September 2013, traveled as a couple
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2  Thank mkarolian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded November 4, 2013

Bonjour mkarolian,

Thank you for reviewing your experience at the Sofitel Montreal. We are delighted you enjoyed your time with us and hope to welcome you back soon!

Sincerely,

Stephanie Segoura
General Manager

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Reviewed November 1, 2013

Spent a long weekend here in Autumn. We love Sofitel hotels in general, and this one was no exception. Easy walking distance from lots of great spots to see, eat and drink, and very close to McGill University. We used their parking service which was reasonable. The staff was very efficient. This will be our choice for all of our stops in Montreal!

  • Stayed: September 2013, traveled as a couple
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1  Thank CBEB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded November 4, 2013

Bonjour CBEB1,

Thank you very much for your kind compliments. I am so delighted that you have enjoyed your stays with us. We look forward to your next trip to Montreal!

Best regards.

Stephanie Segoura
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013 via mobile

We went down for the night to catch a Montreal Canadian game.
Staff was amazing.
Clean rooms.
Close to everything.
We did not have a view from room.
Booked thru Hotwire.
Was a great place for a one or two night stay. Would not hesitate to stay again.

Stayed: October 2013
Thank OttawaCelina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded November 4, 2013

Bonjour OttawaCelina,

We appreciate the time you took to post your recent comments from your stay at our hotel and we appreciate your feedback. We hope to see you again in the near future at Sofitel Montreal Golden Mile.

Best regards,

Stephanie Segoura
General Manager

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Reviewed October 23, 2013

my husband and I stayed at this hotel for 3 nights and it was extremely expensive. They charged 2.00 per phone call, 35.00 day for parking. All totalled, it was 140.00 night just for taxes and parking! For 500.00 per night we could have stayed in lovely old Montreal. It would have been cheaper and would have included breakfast.

  • Stayed: September 2013, traveled as a couple
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1  Thank Jude D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded November 4, 2013

Bonjour Jude D,

We are truly disappointed to hear that your stay did not meet your expectations. We have taken note of your comments but the taxation level is determined by the government.

We value your business and appreciate your comments. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future.
 
Sincerely,
 
Stephanie Segoura
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Montreal Golden Mile

Address: 1155 Sherbrooke West, Montreal, Quebec H3A 2N3, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Montreal
#8 Business Hotel in Montreal
#8 Family Hotel in Montreal
#12 Luxury Hotel in Montreal
#22 Romantic Hotel in Montreal
Price Range: $169 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Montreal Golden Mile 5*
Number of rooms: 258
Official Description (provided by the hotel):
Sofitel Montreal Golden Mile is conveniently located in the heart of the city ideal for business travelers and art lovers - at the foot of lush Mount Royal Park, next to the renowned McGill University and Montreal Museum of Fine Arts. Enjoy the masterful blend of minimalist design and warm sophistication at our luxury hotel embellished with Victorian accents from the estate of North American railroad pioneer William Cornelius Van Horne. Choose one of 241 elegant and stylish hotel rooms or 17 suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed. 258 rooms including 17 suites. ... more   less 
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Also Known As:
Sofitel Montreal Hotel Montreal
Montreal Sofitel

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