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“Top Notch Montreal Hotel” 5 of 5 bubbles
Review of Sofitel Montreal Golden Mile

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Sofitel Montreal Golden Mile
Ranked #18 of 163 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
Ottawa, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Top Notch Montreal Hotel”
5 of 5 bubbles Reviewed October 23, 2013

We recently stayed at the Sofitel in Montreal, Quebec for our 40th wedding anniversary. All I can say is that the stay was fantastic. From the valet who took care of our care, to the Renoir restaurant, we had absolutely no complaints. Without hesitation, I would recommend this hotel to anyone who wants to stay in the Montreal downtown.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tsichlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, October 24, 2013
Bonjour Tsichlas,

We appreciate the time you took to post your recent comments from your stay at our hotel.
Thank you for the kind words and compliments of our staff. We hope to see you in the near future again at Sofitel Montreal Golden Mile.

Sincerely,

Stéphanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,785 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Quebec City, Canada
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

I have stayed a few times at the Sofitel in Montréal and visited again recently after having tried a few other hotels in the downtown area over the past few years. The service was impeccable as usual, and the room and amenities were still up to par. One of the nicest things about this hotel is the comfort of the bedding, I've never had anything but a great rest there. The staff were extremely professional and courteous as usual. All in all an extremely pleasant experience.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eek9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, October 24, 2013
Bonjour eek9,

We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of all of our Ambassadors, thank you for taking the time to review your experience and we will all look forward to having you back again soon at Sofitel Montreal Golden Mile.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, Virginia
Level Contributor
220 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

My wife and I and friend spent a night here before getting on a cruise ship. Excellent property
and only about 10 minute cab ride to cruise ship pier. Nice little restaurant and lounge.
Nicely located property in downtown Montreal. We would definitely stay her again.

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tombob7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, October 24, 2013
Bonjour tombob7,

Thank you for reviewing your experience at Sofitel Montréal Golden Mile. Glad to hear that you enjoyed your stay with us and we will look forward to welcoming you again.

Sincerely,

Stéphanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

We booked the Sofitel Hotel because of the location & good Tripadvisor reviews. When we arrived we were met by the valet parking people who whisked our car away, & we were then taken into the hotel to check in. All the staff we extremely welcoming & very polite. When we walked into the room, we couldn't have been more pleased. It was beautiful. Extremely clean, modern & had all the amenities needed for a relaxing stay (a coffee machine in the room would have made it perfect).The bathroom was fabulous with a huge shower unit & luxurious toiletries.
In the evening we decided to have pre-dinner cocktails in the bar/lounge area. This was again a beautifully decorated room & the cocktails & nibbles were great - but please note - they are quite expensive. The only downside we felt was that the car parking at the hotel was extortionate. However, would be stay again - definitely.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kazlar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, October 22, 2013
Bonjour kazlar1,

We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of all of our Ambassadors, thank you for taking the time to review your experience and we will all look forward to having you back again soon.

Best regards,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 19, 2013

We stayed at the Sofitel for three nights and highly recommend it. Our room was a bit small, but nicely decorated. The bed is unbelievably comfortable and there is a nice turndown service in the evening. The hotel staff were all extremely friendly and well trained, and the valet had our car ready at a moment's notice.

The best part of the Sofitel is the location: right by McGill, near metro stops, within walking distance of all of the rest of the city.

We'd definitely stay again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ElMasMacho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, October 22, 2013
Bonjour ElMasMacho,

Thank you very much for your kind compliments. I am so delighted that you have enjoyed your stays with us. We look forward to your next trip.

Best regards.

Stephanie Segoura
General Manager
Sofitel Montreal Golden Mile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
127 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

My husband and I booked into the Sofitel for three nights in Montreal. Unfortunately, the check in was a bit of a mess because my card would not process but my husband used his card in the end. Staff were very patient and friendly to us even when I was getting exasperated. The receptionist finally led us to the elevator. I think she wanted to be rid of us. Our room card was used to operate the elevator.

The lobby was bright and clean, with a lounge area. We did not make use of any of the facilities on offer in the hotel.

Our room on the 16th floor was quite impressive. We had a corner room with windows on two sides. One side faced Mt Royal and the other Sherbrooke Street. The furniture was light and bright. There was a desk in the middle of the room and a small table near the back with a complimentary bottle of water. We were glad of the luggage stand and the small bench to put our cases on instead of the floor or bed which is so unhygienic.

There was a safe in the room which worked well although we had to get someone to unlock it one time as my husband did not set it correctly. The maintenance service was prompt. The safe was large enough to fit two 15” laptops and a camera.

The hand held hairdryer was in a bag in the wardrobe and it was quite powerful. Unfortunately, there was no tea or coffee provided in the room but there was a mini bar which we did not use. Housekeeping brought us two small bottles of water every day, which was much appreciated. We had a turndown service which was nice. A friendly welcome touch was that the housekeeper turned on the bedside radio to a classical music station. This was playing when we returned from a day out. Lovely.

On the downside our bathroom only had a shower. There was a rain shower which we disabled and just used the normal shower which was very powerful. The toiletries and towels were replaced daily. The housekeeper changed the bathmat daily or twice daily if she did the turndown service. The room and bathroom were well cared for and clean. The toiletries were replaced daily when required but we were not given full bottles at first and the toiletries were only replaced when empty or nearly empty which we did not have a problem with. There were bathroom scales in the bathroom which would be handy for someone going to the airport and having to watch the luggage allowance.

Our free Wifi worked well. Air conditioning was used as we could not open the windows on the 16th floor for safety reasons. They were floor to ceiling windows.

The location was excellent for a lot of the museums and shopping and the view of Mt Royal behind the hotel was spectacular, especially when we were there in September.

Staff were very polite and friendly but we felt they were overly attentive, perhaps for tips, which they appeared to expect?

Breakfast was an experience. We were given a menu and chose our breakfast from it. As we had breakfast included we could only choose the American menu which included 3 eggs any style, breakfast food, fruit, toast and pastries as well as juice and a hot drink. The first morning we were not given the vouchers so had to pay for our breakfast. The food was delicious and worth it. We were waited on by the staff.

We had a drink in the bar one afternoon and the staff were very slow that day. The second time a little better and we had received vouchers for a glass of champagne as my husband has an Accor card. We ordered a pot of tea one afternoon and it was very good in the bar too and the service was good. We ordered dinner from room service one evening as we were too tired to go out. At the appointed time we received our dinner on a tray which the server placed on our table. As well as the food we had ordered there were glasses of iced water and a tiny bowl with a flower in it. It looked very nice and tasted good too. Well done.

We would like to return if we could get a room with bath and coffee/tea making facilities.

Check out went very smoothly. We left our luggage and returned later. Staff were helpful in getting us a taxi across town.

Room Tip: Corner rooms with great views - high floors
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wilma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, October 22, 2013
Bonjour Wilma S,

Thank you for reviewing your experience at the Sofitel Montreal Golden Mile. We are delighted you enjoyed your time with us and hope to welcome you back again soon.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colares, Portugal
Level Contributor
269 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

We stayed four nights at the Sofitel. The room is large, the furniture "type Ikea Chic" is agreable, the bathroom large with the shower separeted from the tub, could have the smells also separeted to be perfect. The bed very confortable, but the free internet could be faster. The service excellent, and the restaurant very good for the breakfast and also for the dinner. The location of the Sofitel is excellent to visit Montreal. The Sofitel at Montreal is an excellent choice and we recommend it.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elica49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, October 22, 2013
Bonjour elica49,

Thank you very much for writing a review regarding your recent stay with us. I was so glad to read how much you enjoyed the service and the amenities we offer. We hope to see you in the near future.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Montreal Golden Mile

Property: Sofitel Montreal Golden Mile
Address: 1155 Sherbrooke West, Montreal, Quebec H3A 2N3, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Montreal
#8 Business Hotel in Montreal
#10 Family Hotel in Montreal
#13 Luxury Hotel in Montreal
#22 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Montreal Golden Mile 5*
Number of rooms: 258
Official Description (provided by the hotel):
Sofitel Montreal Golden Mile is conveniently located in the heart of the city ideal for business travelers and art lovers - at the foot of lush Mount Royal Park, next to the renowned McGill University and Montreal Museum of Fine Arts. Enjoy the masterful blend of minimalist design and warm sophistication at our luxury hotel embellished with Victorian accents from the estate of North American railroad pioneer William Cornelius Van Horne. Choose one of 241 elegant and stylish hotel rooms or 17 suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed. 258 rooms including 17 suites. ... more   less 
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Also Known As:
Sofitel Montreal Hotel Montreal
Montreal Sofitel

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