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“The perfect location for a cultural vacation.” 4 of 5 bubbles
Review of Sofitel Montreal Golden Mile

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Sofitel Montreal Golden Mile
Ranked #16 of 164 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
Ottawa
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“The perfect location for a cultural vacation.”
4 of 5 bubbles Reviewed September 23, 2013

The Sofitel is ideally located for attending the Symphony, the Opera, the music school and many museums. It is not far from St. Catherine's Street and a little shopping at Simons, Ogilvey and Winners (one does have to shop at a full price range). We returned from the events too late to want to have a meal but found that the lounge was ideally located with a nice selection of "bar snacks". Okay, the food was expensive but very good. I highly recommend the onion tart. Even the $7.00 bowl of fries was terrific - hot, crispy and served with little jars of ketchup, mayonnaise and mustards. We kept our room at 19.2 (very cool) as the beds had feather duvets and feather mattress covers. For those who are always cold, these beds will be your answer. For others, drop the room temperature and be ready to toss the duvet back from time to time.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GenevieveK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, September 24, 2013
Bonjour GenevieveK,

Thank you for reviewing your experience, glad to hear that you enjoyed your stay with us and we will look forward to welcoming you again at Sofitel Montreal Golden Mile.

Best regards,

Stéphanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,897 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
New York
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 21, 2013 via mobile

We stayed at the Sofitel Montreal on the 15th, checked out one day earlier but not due to the hotel. We liked the Sofitel because it was really pet friendly, and this trip we had our furry daughter with us. They gave us a regular room (usually most pet-friendly hotels will give us designated rooms that smell "pet-friendly"), and after delivering our luggage, promptly hung a sign that says "Pet In Room", which was a nice touch.

Room was very clean, bath products from Lanvin, safe, most comfortable king size bed we had slept on in a while in hotels. Decent front desk staffs, very attentive bell hops; but pretty aloof concierge staff, I was a bit hesitant to ask him for restaurant suggestions.

We had drinks in the hotel bar, a gin & tonic and black label on the rocks came out to CAD28 plus the 15% tax and tips, pretty steep even to Americans coming from NYC.

Upon checking out, the valet cost CAD35 for the overnight parking. We paid for the convenience of not having to circle around looking for a spot that night, and having to get up early to move it, plus the Montreal parking signs are so confusing (being written in French and in British signs didn't help).

All in all, the Sofitel Montreal is a pretty decent hotel given the price we paid. If visiting the city again with our furry daughter, we might come back here.

Stayed September 2013, traveled with friends
Helpful?
Thank Queensppl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, September 24, 2013
Bonjour Queenspeople,

Thank you very much for your review. We greatly appreciate your comments and hope to welcome you back to Montréal and Sofitel Golden Mile again soon.

Best regards,

Stéphanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town, South Africa
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed September 20, 2013

Guess this is an OK business hotel, checks the boxes, service is pleasant and professional but where there is an opportunity they overcharge horribly. Breakfast for two USD70 plus for food thats OK, nothing special. Stay away from the $30 dollar room service hamburger, terrible. Whole place lacks something, not sure what. Central and convenient but maybes its the whole French aloofness approach to service that put me off...

  • Stayed September 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NamBDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, September 24, 2013
Bonjour NamBDJ,

Thank you for taking the time to review your recent stay with us, we really appreciate all feedback. We are very sorry that we did not meet your expectations on this occasion, and are looking into the issues you raised. We do hope to welcome you back in the near future so that we may have the opportunity to provide you with the Magnifique experience enjoyed by the majority of our customers.

Sincerely,

Stéphanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 10, 2013

We checked in Saturday for an anniversary celebration and enjoyed the most wonderful evening! Our stay was memorable and worth every penny. The staff, hotel, room, breakfast, and location were all top-notch. Highly recommend that you enjoy Crescent Street at night and Museum of Fine Arts in the day.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Brigeen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, September 12, 2013
Bonjour Brigeen B,

We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of all of our Ambassadors, thank you for taking the time to review your experience and we will all look forward to having you back again soon.

Best regards,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

I stayed in The Sofitel for two weeks on a business trip in August/Setember 2013. This was my fourth time.
The room was large, comfortable and well equipped. The staff were friendly and accommodating. The restaurant and bar served quality with efficiency. Even the general manager (Stephanie) made a point of introducing herself and regularly reviewing my stay. The gym was small but well equipped with cardio equipment, weights, tv and radio.
Every member of staff was friendly and efficient including the people who serviced my room, the reception/concierge, room service staff and Melissa and Marco were particularly welcoming in the bar.
I have another two week trip planned in October and look forward to returning.
Highly recommended.

Room Tip: All rooms have been excellent. Iv'e been in four different ones.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DMcD1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, September 10, 2013
Bonjour DMcD1888,

Thank you for taking the time to share your comments concerning your stay at the Sofitel Montreal. We greatly appreciate it and hope to welcome you back to Montréal and Sofitel Golden Mile again soon.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

To Whom It May Concern:

My husband I and visit Montreal quite frequently. This time, we came down during the weekend of Friday, August 2nd and stayed until Monday, August 5th.

We normally try out different hotels in Montreal however, this time we tried Sofitel. We were very pleased with the whole experience. All the staff were extremely gracious, courteous, professional and were always very helpful. They even remembered our names every time we entered or left the Hotel, very impressive indeed.

Melissa and Marco from the Renoir also took really good care of us as well.

The whole experience was very memorable and our future visits to Montreal, we will be staying at the Sofitel. Thank you for a very pleasant experience.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TobyandCoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, September 12, 2013
Bonjour TobyandCoco,

Love to hear that we have a new Sofitel fan - so glad that you enjoyed your experiences in Montréal. We hope to have the chance to welcome you again on your next visit to the area.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Montreal Golden Mile

Property: Sofitel Montreal Golden Mile
Address: 1155 Sherbrooke West, Montreal, Quebec H3A 2N3, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Montreal
#8 Business Hotel in Montreal
#10 Family Hotel in Montreal
#13 Luxury Hotel in Montreal
#22 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Montreal Golden Mile 5*
Number of rooms: 258
Official Description (provided by the hotel):
Sofitel Montreal Golden Mile is conveniently located in the heart of the city ideal for business travelers and art lovers - at the foot of lush Mount Royal Park, next to the renowned McGill University and Montreal Museum of Fine Arts. Enjoy the masterful blend of minimalist design and warm sophistication at our luxury hotel embellished with Victorian accents from the estate of North American railroad pioneer William Cornelius Van Horne. Choose one of 241 elegant and stylish hotel rooms or 17 suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed. 258 rooms including 17 suites. ... more   less 
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Also Known As:
Sofitel Montreal Hotel Montreal
Montreal Sofitel

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