We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Great location, Great hotel” 5 of 5 bubbles
Review of Sofitel Montreal Golden Mile

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sofitel Montreal Golden Mile
Ranked #18 of 163 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, Great hotel”
5 of 5 bubbles Reviewed August 12, 2013

I would highly recommend this hotel. We checked in a little earlier, and while our room wasn't ready, the lady at the front desk couldn't have been any sweeter and more apologetic. The room itself was incredibly comfortable - the beds were amazing and they have great products in the bathroom. We were right by the elevator and it was also incredibly quiet. The hotel is in a great location - right by the train station and Mont Royal. I also appreciated the nightly turn-down service and the complimentary water they give you every day with the turn-down service. The free Wi-Fi was also appreciated.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HBS_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, August 14, 2013
Bonjour HBS_18,

Thank you very much for taking the time to share your comments concerning your stay at the Sofitel Montreal. Excellent service is what we strive to be known for; therefore your feedback is exceedingly important as it helps us to continually improve upon our service and provides a memorable experience to our valued guests.

We are working very hard to ensure that our guests are completely satisfied. I am delighted that you left our hotel with pleasant memories.

Our relationship with our guests is of paramount importance. We are looking forward to your next stay with us at the Sofitel.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,786 reviews from our community

Traveler rating
    1,104
    498
    125
    34
    25
See reviews for
310
692
123
426
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Chapel Hill, NC
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 12, 2013

The Sofitel was not my first choice for my stay in Montreal. The location wasn't ideal for me (and I only speak for myself in that regard; I'm not knocking a point off for that reason), though it is prime for visiting downtown, art museums, and universities. The staff were pros: they take their jobs very seriously, and I would consider them highly skilled craftsmen and craftswomen. They were helpful, polite, and courteous.

The downside was the internet service. They have a free option, which is... well... throttled. You're not going to get into your company's citrix server with any degree of usability. There is a paid option for higher bandwidth, but the one day I used it it wasn't much better than the free option (tested via speedtest). So, sorry Sofitel. In this day and time the business traveller needs adequate broadband, and you just didn't have it for me. Otherwise, keep up the good work.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JW-xplore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, August 14, 2013
Bonjour JW-xplore,

Thank you for taking the time to share your comments concerning your stay at the Sofitel Montreal. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests.

While we do provide free Internet access in our guest rooms, I am sorry that our internet service did not meet your expectations and I apologize for this inconvenience.

Our relationship with our guests is of paramount importance to us. We hope that you will present us with the opportunity to better serve you soon.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed August 12, 2013 via mobile

We stayed at Sofitel Montreal for three nights. You can walk from the train station or from the metro station, very convinient location. Rooms are small but with loveky views and very comfortable. Staff is also really helpfull. You have plenty of cafes around to have breakfast. If back in Montreal, I will stay again, for sure.

Stayed August 2013, traveled as a couple
Helpful?
Thank Latrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, August 14, 2013
Bonjour Latrun,

We appreciate the time you took to post your recent comments from your stay at our hotel.
Glad to hear that you enjoyed your stay. We will look forward to welcoming you again at Sofitel Montreal Golden Mile.

Sincerely,

Stephanie Segoura
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rye
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

We stayed here for 5 nights in July, and were not disappointed. We'd surely stay here again. While the location is great, and the room and bed very comfortable, we'd have to say that the service and positive attitude of the staff stood out. They were extremely helpful and friendly. I left something in my car, and the valet went down to the garage to get it. Raining outside - they give you an umbrella. Bellman ensure there is always a taxi waiting in the driveway. Rooms were very clean. And quiet. Bose radio present to soothing music was a nice touch. We ate in the restaurant most days. At first the price seemed quite high. However note that most items come with a very nice basket of pastries, as well as a nice fruit cup. Breakfast items were well prepared, and served promptly. Bottles of water were provided in our guestroom, however it would have been nice if it was accompanied by a filled ice bucket. One annoyance - every evening at turn down, housekeeping would leave on our bed a catalog of items for sale. No matter where I stowed it in the room, it turned up again the next evening. It was a clear sales pitch, and one evening would have been enough.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stevkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, August 6, 2013
Bonjour Stevkap,

Thank you very much for the kind words and compliments about our hotel and staff. We hope to see you again in the near future at Sofitel Montreal Golden Mile.

Sincerely,

Jean-Christophe Gras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michigan
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

We recently spent 3 nights at the Sofitel. Aside from the wonderful room and location, I was very impressed with the well trained staff. Everyone was very helpful, courteous, energetic, and professional. They were one of the many reasons I would return to this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank westmichmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, August 6, 2013
Bonjour WESTMICHMOM,

Thank you for the kind words and compliments of our staff. We hope to see you in the near future.

Sincerely,

Jean-Christophe Gras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
227 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed August 2, 2013 via mobile

Staff was extremely helpful and appeared to have a passion for the work that they do. Checking in and out was easy. Rooms [including bathrooms] are clean and beds are comfortable. Location provides easy access to downtown and a great starting off point for travel to any part of the city.

Highly recommended.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mslade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this review, August 5, 2013
Bonjour MSLADE,

Thank you very much for the recommendation. I am pleased that you had a pleasurable experience with us and that the team was able to make your stay so comfortable. We look forward to welcoming you back.

Sincerely,

Jean-Christophe Gras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Montreal hotels
Centre-Ville (Downtown)
The Ritz-Carlton, Montreal
The Ritz-Carlton, Montreal
#2 of 163 in Montreal
5.0 of 5 bubbles 800 reviews
Centre-Ville (Downtown)
Loews Hotel Vogue
Loews Hotel Vogue
#4 of 163 in Montreal
4.5 of 5 bubbles 1,173 reviews
Centre-Ville (Downtown)
Hotel Le Crystal
Hotel Le Crystal
#15 of 163 in Montreal
4.5 of 5 bubbles 1,169 reviews
Show Prices
Show Prices
Show Prices
Centre-Ville (Downtown)
Le St-Martin Hotel Particulier Montreal
Vieux-Montreal (Old Montreal)
Hotel Gault
Hotel Gault
#3 of 163 in Montreal
4.5 of 5 bubbles 1,210 reviews
Quartier International
W Montreal
W Montreal
#20 of 163 in Montreal
4.5 of 5 bubbles 1,377 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Montreal Golden Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Montreal Golden Mile

Property: Sofitel Montreal Golden Mile
Address: 1155 Sherbrooke West, Montreal, Quebec H3A 2N3, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Montreal
#8 Business Hotel in Montreal
#10 Family Hotel in Montreal
#13 Luxury Hotel in Montreal
#22 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Montreal Golden Mile 5*
Number of rooms: 258
Official Description (provided by the hotel):
Sofitel Montreal Golden Mile is conveniently located in the heart of the city ideal for business travelers and art lovers - at the foot of lush Mount Royal Park, next to the renowned McGill University and Montreal Museum of Fine Arts. Enjoy the masterful blend of minimalist design and warm sophistication at our luxury hotel embellished with Victorian accents from the estate of North American railroad pioneer William Cornelius Van Horne. Choose one of 241 elegant and stylish hotel rooms or 17 suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed. 258 rooms including 17 suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Travelocity, Odigeo, Priceline, Cheap Tickets, ACCOR and HotelsforEveryone so you can book your Sofitel Montreal Golden Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Montreal Hotel Montreal
Montreal Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing