This hotel has become our home when we visit our daughter in McGill. Great location and the best staff in Montreal we have encountered so far. They anticipate your needs and remember preferences. The restaurant is ok but a bit soul less.More
This hotel has become our home when we visit our daughter in McGill. Great location and the best staff in Montreal we have encountered so far. They anticipate your needs and remember preferences. The restaurant is ok but a bit soul less.MoreShow less
Thank you for reviewing your experience! Glad to hear that you enjoyed your stay! We will look forward to welcoming you again at Sofitel Montreal Golden Mile.
The Sofitel Montreal is a great place to stay. From the momement you arrive to the moment you leave you feel pampered. The staff is very friendly and helpful. I will stay here again. The hotel restaurant has very good ambiance. From the front desk, to the concierge, to the check out, I was treated like a VIP.
Thank you very much for the kind words and compliments about our hotel and staff. We hope to see you again in the near future at Sofitel Montreal Golden Mile.
We staid at the Sofitel on a recent trip to montreal having staid here many years ago. We were once again impressed with the service, the quality of rooms and the overall atmosphere of the lodging. Of course you cannot beat the location, right in the middle of the city a short trip from McGill. We were a bit underimpressed with the room service but of course found many nice restaurants within a short walking distance from the hotel. Thanks again!
Thank you very much! We greatly appreciate your comments and hope to welcome you back to Montréal and Sofitel Golden Mile again soon.
The Sofitel is like most of the Sofitels great in service and accomodation. There is an awesome bar and the rooms are big with all the accessories you desire. Everything feels quite solid luxurious.
The staff is very friendly and supportive. Meeting rooms are big and comfortable, well equipped for any kind of convention.
The location of the hotel is 2 blocks from the main shopping street and one block from a nice street full of bars. Ask the concierge how to get there.
Conclusion, this hotel is definetly recommended!
Thank you very much for your kind compliments. I am so delighted that you have enjoyed your stays with us.
We do hope to welcome you back in the near future so that we may have the opportunity once again to provide you with the Magnifique experience enjoyed by the majority of our customers.
This used to be a great place, but is definitely slipping. The lobby staff huddles together at the concierge's desk and chats together most of the time, so they're often talking when the car is pulled up or when you leave and need help with suitcases. The elevators need to be updated as they're slow and getting more rickety, and loud music is played to maybe distract from this. The check-in desk people are attractive, but not experienced. They twice gave us a noisy room when we asked for quiet - once by the gym and then by the ice machine and elevator, plus we asked not to be disturbed (calls held) and they let calls come through. The valet service is great and the room service is good, but anyone who works for tips tends to linger more than is expected at hotels of this quality. The beds are comfortable. The bathtubs don't hold water (this has happened on 3 occasions) so you have to call to have them fixed. There's no coffee in the room, so the breakfast option is a very expensive one. However, croissants and coffee are very good.
Pros: still the short walk to the wonderful fine arts museum and excellent organic restaurant Green Panther nearby and shopping on St. Catherine St.
We are frequent visitors to the city, but next time we won't stay at Sofitel.
Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us.
At Sofitel, we strive to provide an exclusive service experience for every guest, therefore your feedback is very important to us. Please allow us to express our sincerest apologies in regards to the inconveniences caused.
We will look closely into the issues you have brought to light and would welcome if you could contact us at your convenience to share your feed-back in detail.
We hope you will give us another chance in the future to experience the Sofitel Montreal Golden Mile and gain your entire satisfaction and trust.
Great location near McGill university with garage. Would recommend doing the advanced pre-paid reservation for better price. Great beds guarantee a good night sleep which is a must when you have a long road ahead. Terrific (though pricey) breakfast at the Renoir.
Thank you very much for your kind compliments. I am so delighted that you have enjoyed your stays with us. We look forward to your next trip!