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“we've been treated like queen and king”
Review of Hotel Le St-James

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Hotel Le St-James
Ranked #41 of 165 Hotels in Montreal
Certificate of Excellence
Montréal
1 review
“we've been treated like queen and king”
Reviewed November 18, 2009

we've been treated like queen and king as we walked thru the main door! our stay as been wonderful! all the staff is very friendly and make you feel good! the restaurant was an indescriptible experience for epicurians like we are!

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sachamaude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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530 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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English first
WV
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed November 4, 2009

My friend and I stayed at the St James for 2 days after a cruise. We shared a room on the 7th floor for $200 a night through Expedia. The room was lovely with upscale amenities such as slippers, robes, heated marble floors in the bath and evening turndown service with chocolates. The beds are comfortable with a down cover and soft pillows. Our room did not have a bathtub and the shower, while large has an annoying lightweight curtain that wraps itself around your wet body as you shower. Breakfast was expensive $32 for lox and bagels with coffee and juice. A better solution is the Eggspectations Restaurant down the street for $8. The hotel is located close to the museum, shopping, and the Old City. Coffee and tea are available in the morning with newspapers in the library. The bar is lovely at night with lights that change that highlight the high ceiling. On the negative side, I found the traffic noise from the windows in our room irritating and the front desk failed to tell us that we needed to leave our key in the morning at the desk or we would not have room service. I needed to use the Internet for a web conference and found the codes for access did not work. While the correct codes were finally found by calling the service provider it took 20 minutes before the manager was able to get the issue resolved. The Internet is free and is fast. If you need to do any business while in Montreal I would stay somewhere else as the hotel is not equipped for business travelers (or they do not expect you to do business). The bell men are wonderful and attentive in handling luggage and answering questions.

  • Stayed October 2009, traveled with friends
    • Value
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Helpful?
Thank PatWV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level 1 Contributor
3 reviews
Reviewed November 4, 2009

We had a difficult time hailing a cab when we left on Sunday; no problem, one of the doorman ran down to a busier street, hailed a cab, got in it and rode it back to the hotel for us. Talk about service. The hotel itself is beautiful, the rooms are huge & elegant, but with all the modern conveniences you would expect from a top end hotel. The staff was incredibly friendly and helpful. The restaurant XO, if oddly outsized in proportion to the hotel is beautiful, and we could have easily spent all afternoon there drinking wine and relaxing. The hotel has a very private feel to it which explains why it is favored by celebrities, of which one was staying while we were there. While we didn’t love Montreal we would return for the hotel itself.

  • Stayed November 2009, traveled as a couple
    • Value
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    • Rooms
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Helpful?
Thank styxx85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level 5 Contributor
89 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed October 7, 2009

That is the only word that can come close to describing the experience of this fabulous hotel. There can no possibly be another hotel to compare with the charm, refinement, service and staff attitude than at Le St-James. The staff actually thinks and anticipates your requests. Rooms a generously sized .. bath is perfect and quality and selection of amenities are excellent. Small breakfast buffet is perfect and ambience is better. You will not have enjoyed Montreal if you do not stay at this gem. We paid about $200 and I have never been as satisfied nor have I been as reluctant to leave a hotel. We will be back!
don.brown@brownchild.com

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raven40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 3, 2009

My husband & I stayed here 2 nights in September for our anniversary. The service is truly remarkable; the staff are all professional and courteous. The building is beautiful and our room was very nice. We stayed in one of their basic rooms and found it to be quite large and comfortable. The bathroom was roomy with a separate tub and large shower with multiple shower heads and great water pressure. The dining room was closed for renovations so we didn't eat at the hotel (it re-opened the day after we left). We had a couples massage and I highly recommend their spa experience. The spa is beautiful and the atmosphere truly one of the best I've experienced. The location of the hotel is quite central to all. We live in the Montreal area and knew we could walk to most attractions, restaurants we wanted to visit. It was expensive but you do get what you pay for here. The one item I found a bit off was the amount they charged for parking but it would not deter me from staying again.

  • Stayed September 2009, traveled as a couple
    • Value
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    • Rooms
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Helpful?
1 Thank llams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
2 reviews
Reviewed September 29, 2009

M ife and I had th great pleasure of being guest at Le St-James. We have travelle th world and have stayed in may fne hotels. Le St-James i a pearl. Not only because of the physic aspects but because of te personel. Simply, professional, friendly and warm. We highly recommend this boutque hote and we will definately be back.

Stayed September 2009, traveled as a couple
Helpful?
Thank Philsar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2009

When my husband and I arrived for our weekend getaway, the door was promptly opened for us by a man who looked as elegant and ceremonious as a Buckingham Palace guard but shared a gracious smile with me. We were dressed casually ( very casually!!) but we were treated exactly as well as the other guests who were dressed impeccably and on their way to the penthouse. This was just the introduction to one of the most delightful relaxing weekends I have had in years! We were spoiled- all of the staff spoke to us by name and any questions, or more importantly, recommendations and reservations for dining or entertainment were taken care of for us by the very approachable concierge. Turndown was perfect, our room was kept impeccable and I have not slept as deeply as I did this weekend since before I had children! This was an A++++++

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
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Helpful?
Thank tateva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le St-James

Property: Hotel Le St-James
Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Location: Canada > Quebec > Montreal > Quartier International
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Montreal
#7 Spa Hotel in Montreal
#25 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
#35 Family Hotel in Montreal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Le St-James 5*
Number of rooms: 60
Official Description (provided by the hotel):
Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more   less 
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Also Known As:
Hotel Le St James
Le St James Hotel

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