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“Charming Hotel” 4 of 5 bubbles
Review of Hotel Le St-James

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Hotel Le St-James
Ranked #33 of 164 Hotels in Montreal
Certificate of Excellence
Long Island
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Charming Hotel”
4 of 5 bubbles Reviewed October 30, 2013

We stayed at the St James for my 50th birthday at the end of September. Front desk was kind enough to acknowledge my birthday by sending up lovely chocolates, bottled water, and a card. The key to the room is on a weighted gold tassel...my only thought was adding that weight to my pocketbook, but not to worry, you leave the key at the front desk and just retrieve it every time you come back to your room. Sometimes this was a bit annoying if front desk was helping someone and you felt uncomfortable to interrupt to get the key. The hotel is run as a first class establishment. They want the guest to feel special and attended to. The rooms are quite roomy, very comfy beds, and a very large bathroom. You are greeted every time you enter the hotel and each time you leave. Doorman there at all times. The only problem we had at the hotel was that the mini bar was missing. We did notify front desk and they said they would replace it but that never happened. We only stayed two nights and probably didn't need the cocktails in the room...but always nice to have the option. We did not dine in the hotel, but XO is nicely decorated, we did sit at the bar for drinks and the bartender was very friendly. I will say the food and drink prices are on the high side, this coming from a New Yorker! This hotel is located just right for walking to many great sightseeing spots. I hope to make it back to Old Montreal, and if I do, I will consider another stay at the Le St James.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LongIslandLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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501 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlantic Canada
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 28, 2013

We spent a weekend at the St James as a mini holiday. This boutique hotel is in an old bank building on St James St. The building is from an era when this part of Montreal was the centre of commerce in Canada.

The feel of the hotel is very european. You leave your key at the front desk when you go out. The key is on a big weight, but the key itself is a high tech digital design, All of the small touches were done well. A spray bottle of Molton Brown scent for the pillows was a nice touch I had not seen elsewhere.

The bed was comfortable, the shower was great with lots of hot water under high pressure. The room was filled with current copies of an assortment of magazines. Very relaxing place to hide away for a few days. The staff quickly learns your name and addresses by it as you come and go. Nice touch. Makes the hotel feel like home.

The spa was small and private. Meals and drinks in the adjoining XO restaurant were premium priced for food that was good and service that was a bit off. At $40 per person for breakfast they really should offer you a second cup of coffee or to refill your glass of orange juice.

The connection to the Montreal underground city and Metro was convenient during rainy weather.

A new favourite hide away.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BGM60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 25, 2013

We recently stayed in the Hotel Le St James for 2 nights and found it to be a most comfortable and welcoming experience. Supremely comfortable beds and a decent bathroom. Our only quibble was with poor lighting in the bedroom and slightly aggressive and noisy air conditioning. Staff were very pleasant and obliging in the main. Breakfast in the XO restaurant was plentiful and extensive, here again service was excellent. Dinner in that restaurant was more a case of style over substance and whilst pleasant enough, was an average experiece, but maybe we were simply too tired.
Apart from that, the hotel was a very good place to stay, and one which we would most certainly choose on any future visits to Montreal

Stayed September 2013, traveled as a couple
Helpful?
Thank windmills27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 19, 2013 via mobile

Enjoyed this hotel very much! Great rooms. Very comfortable beds/linen.
XO Restaurant is great! Had breakfast every morning and dinner one night. The food was well prepared and very tasty. Would stay here again! Great for business or pleasure.

Stayed October 2013, traveled as a couple
Helpful?
Thank Cary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta, ga.
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

I travel a lot, and my taste is at the high end of the spectrum. The hotel's decor is exquisite, as others have stated. Very rich and European in design, and as bright and fresh as though a renovation had just been completed. It is the staff and their service that raises the hotel to a stratospheric level. The attentiveness I have experienced at the St. James is truly unparalleled. Sooo glad the Ritz didn't have availability! I can't wait to come back to the St. James.

Room Tip: The Junior Suite was excellent. It seems that the entire hotel is very quiet.
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  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sladeatlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ossining, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 15, 2013

What a jewel. So gorgeous........elegant.....tasteful.........amazing service. Everything about this hotel made it my favorite hotel ever!

We loved Montreal.........such a fabulous city with so much culture and beauty. The Hotel St. James was a perfect example of this.

Room Tip: Both rooms that we stayed in were wonderful. The entire hotel is the epitome of understated eleganc...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joni s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

My boyfriend surprised me with this trip, and this hotel definitely contributed to make me fall in love with him even more. it is an elegant romantic hotel...
i have to mention that their super clean and fancy towels and linens were amazing..., as well as the great amenities... (Gentlemen, girls like these details! lol.)
If you are looking for a very special romantic vacation in Montreal, I highly recommend this hotel.

Room Tip: upon arrival, we were informed that they had upgraded our room. who knows, maybe they say to all cus...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelingr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le St-James

Property: Hotel Le St-James
Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Location: Canada > Quebec > Montreal > Quartier International
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Montreal
#7 Spa Hotel in Montreal
#20 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
#35 Family Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Le St-James 5*
Number of rooms: 60
Official Description (provided by the hotel):
Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more   less 
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Also Known As:
Hotel Le St James
Le St James Hotel

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