Beautiful hotel! The best in Old Montreal. The service was impeccable. We were upgraded to a beautiful room with a nice sitting area and the bed was comfortable. Gorgeous bathroom and the pressure of the water is top notch!More
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Beautiful hotel! The best in Old Montreal. The service was impeccable. We were upgraded to a beautiful room with a nice sitting area and the bed was comfortable. Gorgeous bathroom and the pressure of the water is top notch!MoreShow less
Dear Mrs. Sofia R.,
Thank you for sharing your excellent comments with the Trip Advisor community.
It was a pleasure hosting you!
We look forward to welcoming you at Hotel Le St-James again soon.
With very kind regards,
Vice President, Sales and Marketing
We stayed over the July 4th holiday and found the hotel very comfortable and very convenient to Old Montreal and the Jazz Festival. It's a five minute walk to Old Montreal and was a 10-15 minute walk to the Jazz Festival. We were upgraded to a deluxe or superior junior suite which had a nice sitting area and a large marble bathroom. The hotel was quiet and the A/C worked well which was important because it was hot out. Staff were all very helpful. It's a little more expensive than a lot of the hotels but you are guaranteed good service and quality. We didn't eat any meals there because we wanted to check out Montreal's other venues.
This is a stunningly beautiful hotel located in old Montreal. Excellent customer service from the bellman, concierge, front desk, restaurant. Has a minimal gym that is adequate with treadmills/weights/balance ball. Delicious latte and breakfast in XO restaurant downstairs. It even has a library to relax in. Elegant building, the elevator doors are the gold doors from the empire state building when it was a bank. BTW for Madonna fans, she stayed here when she was in Montreal. (our taxi driver informed us of this) Great comfy bed too. Molton brown ammenities.
I understand that this is a historic hotel, but, the rooms are in need of some technological updating. More electrical plugs are needed so you don't have to unplug lamps to plug in your computer. Bed was very comfortable and bedding was first rate.
We have had the most amazing experience at this boutique hotel. The staff is absolutely wonderful and upgraded us upon arrival. Why? Because we asked. The rooms are lovely and the amenities top of the line. The only negative is that there is no rooftop garden (pictures on line look like there is one). However, there is a "beach" about 15 minutes away by foot. Wonderful experience!
Only stayed overnight and really only experienced check in, a quick drink In the bar, room service (because I had a teleconference), a nights sleep and check out). But what is obvious is that ALL the staff are selected and trained to deliver outstanding customer service. Whether it is the cleaner in the hall way, the guy delivering room service or the front desk they all engage with you, look to make sue everything works for you and make you feel comfortable. This doesn't happen by accident. By the way what I saw of the place it looked pretty nice.