Only stayed overnight and really only experienced check in, a quick drink In the bar, room service (because I had a teleconference), a nights sleep and check out). But what is obvious is that ALL the staff are selected and trained to deliver outstanding customer service. Whether it is the cleaner in the hall way, the guy delivering room service or the front desk they all engage with you, look to make sue everything works for you and make you feel comfortable. This doesn't happen by accident. By the way what I saw of the place it looked pretty nice.
- Official Description (provided by the hotel):
- Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more less
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- Also Known As:
- Hotel Le St James
- Le St James Hotel