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“Plus and Minus”
Review of Hotel Le St-James

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Hotel Le St-James
Ranked #52 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed February 16, 2013

Plus for the concierge service, the charm of the hotel and the XO restaurant. Minus for the horrible attitude of the bell man and some of the front desk staff. Although many rooms were truly beautiful, my double room was very dark and "just ok". There is a computerized system for the lights which did not work and was very frustrating. They were holding my luggage as I had arrived before check in time and lost it! The location is fabulous and the lobby library is stunning. I am very partial to boutique hotels, just not sure that this one warrants the price.

  • Stayed: October 2012, traveled with friends
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2  Thank giftgal2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 - 308 of 549 reviews

Reviewed February 13, 2013

My wife and I stayed at this hotel only or one night during a cross-Canada trip. We enjoyed so much the St-James that we were sorry to leave the following day. Located in a very nice place, within old Montreal, it allowed very nice walk at night. The room is very very nice and so warm, the bathroom cleaneless was impressive and the breakfast was very good also.
We recommend this hotel and we will come back some day.

  • Stayed: March 2012, traveled as a couple
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3  Thank lp_always
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeStJames, Manager at Hotel Le St-James, responded to this reviewResponded April 18, 2013

Dear lp_always,

Thank you for your very kind words!
We are delighted that you had a wonderful experience.

We look forward to be your host for your next visit.

Best regards,
Elizabeth Glimenaki
Vice President, Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

Two years ago we spent four nights at this elegant hotel. Service was superb and the concierge, excellent. This is a perfect place to stay for a romantic holiday. Very professional and the spa, perfect with a fireplace, etc. Food was wonderful. Mostly, it is about the service. We loved it.

Room Tip: Just let them know what you desire. Rooms have gas fireplaces.
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  • Stayed: March 2012, traveled as a couple
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2  Thank I5678910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

Beautiful boutique hotel with plenty of charm in the old part of the city.
Staff were extremely helpful providing a very personal service.
Delicious food and wine.
Very clean
Definitely did not feel like a city hotel
Perfect choice for a romantic holiday

  • Stayed: March 2012, traveled as a couple
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2  Thank Drafiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Had the privilege of spending a night here while on business with some colleagues. This is an amazing hotel with beautifully appointed, large guest rooms and exceedlingly gracious staff. Upon check-in, I was escorted to my room, presumably because I had a small private foyer, this simple action made me feel very special.

The room was very well appointed, with a highly comfortable, firm mattress, a very tasteful selection of interesting and rarely available magazines, and a large marble-tiled bathroom. The bathroom had its own heating system to accommodate the cold Montreal winters and full width of the room rain shower. The only drawback to the shower seemed to be figuring out how to keep the curtain from flowing into the shower space with the warm air updraft. However, given the luxury of the setting, this was a very minor quibble.

The location is exceedingly convenient to the Old City as well as being within a mile of most of downtown. There is a spa & fitness center that I was unable to use. I would love to be able to return to this beautiful hotel in order to more fully enjoy it!

Room Tip: Ask for rooms on Rue St. James to get a better view.
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  • Stayed: January 2013, traveled on business
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2  Thank DavidNYTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeStJames, General Manager at Hotel Le St-James, responded to this reviewResponded February 7, 2013

Dear Mr. David,

Thank you so much for taking the time to write such an elaborate response regarding your recent stay at Hotel le St-James.

We are happy to know that your visit during your business trip went beyond your expectations and that we were able to provide to both you and your colleagues an enjoyable stay.

On behalf of Hotel Le St-James, it was a pleasure hosting you and we hope to have the honour of welcoming you again soon.

Sincerely yours,

Elizabeth Glimenaki
Vice President Sales and Marketing
Hotel Le St-James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

From the moment you step inside Le St James it is an unparalleled experience. The staff are welcoming and will not hesitate to cater to your needs. The rooms are spacious, beautifully designed and the Italian sheets are ironed by hand!
The restaurant is five star with excellent food and perfect for star-gazing! If there is a big concert in town you can be sure that you will see a few rock stars at Le St James!

  • Stayed: January 2013, traveled on business
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1  Thank JY16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

My wife and I recently stayed for a quick, romantic getaway. What a phenomenal hotel. Beautiful inside and out and manages to be upscale, but not stuffy. Staff was wonderful and friendly. The library on the ground floor is a nice place to spend some time and restaurant, while somewhat expensive, is very nice.

The connection to Montreal's Underground City/RESO is very handy during the winter months or inclement weather with Complex Desjardins shopping about 10 minutes away of enclosed walking. Also, very short walk (above ground) to Notre Dame and Old Montreal.

Rooms are very nicely appointed, and if not extremely spacious, are still a decent size.

  • Stayed: January 2013, traveled as a couple
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1  Thank seminole_kev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le St-James

Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Location: Canada > Quebec > Montreal > Quartier International
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Montreal
#11 Spa Hotel in Montreal
#29 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
Price Range: $267 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le St-James 5*
Number of rooms: 60
Official Description (provided by the hotel):
Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more   less 
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Also Known As:
Hotel Le St James
Le St James Hotel

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