Very disappointing! The room was very small and dark. Light bulbs were out making it even darker. Reading was impossible. The thermostat was broken and our stay was unbearably HOT! Management was not responsive. We were not offered assistance with our luggage by the staff as we struggled with the steep, entrance steps. The Concierge was disinterested and gave us misinformation on more than one occasion.
- Official Description (provided by the hotel):
- Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more less
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- Also Known As:
- Hotel Le St James
- Le St James Hotel