Booked a "deluxe" room on the hotel website. Reservation went fine, though I had written a note as part of the reservation for them to call me about renting one of their cars, never got the call.
Arrived on a rainy day to no doorman at about 2:30pm. Went in and concierge quickly took control, with an umbrella, came out, and doorman appeared. Check in was quick and smooth. Escorted to our room which was a nice touch.
Room was good, I have never stayed in their standard rooms, it was a corner, probably same as standard but bigger. Room is great, but not what I expected based on pictures I had seen. A little less luxurious, unfortunately. Though the bed was comfy, bathroom is beautiful with both bath and shower, slippers, bathrobe, magazines, stereo playing, not a great TV. Despite different that expected, great room. The phone controls all lights and TV. That was super cool.
We did notice the lack of pay per view and with a quick call had a DVD player installed and a selection of movies. Not the newest releases but great service.
We decided to go down for afternoon tea at the XO resto (the hotels resto). We got there and they said they were full, couldn't serve us, despite 12 people and 4 of the tables taken. They said there were many reservations of people coming in the next 30 minutes. The front desk saw us turn back and stepped in and made sure we got a table. Pretty stupid. We enjoyed the tea, pricey but excellent service and great food. Service was too cold for us. The "reserved" people never did arrive, by the way.
We watched our movie and went out for dinner later. They didn't help us as we are from Montreal andknew where we wanted to go.
We got back and turndown was excellent, chocolates and bottles of water, room cleaned.
Had a nice light breakfast from room service in the morning. Called for a massage but no room.
All in all we had a great time, great hotel, but certainly high class. This adds on some fronts but for us was uninviting in other ways, so I don't think I'd run back, especially at the price. You can get a great suite in Montreal for $200 or 300, and the room would probably be better.
- Official Description (provided by the hotel):
- Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more less
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- Also Known As:
- Hotel Le St James
- Le St James Hotel