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“Excellent for family”

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SpringHill Suites by Marriott Old Montreal
Ranked #43 of 165 Hotels in Montreal
Certificate of Excellence
calgary
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent for family”
Reviewed August 20, 2014 via mobile

I stayed in this hotel by myself on a business trip a few years ago. This summer I tried again with my family for a few days stay. We were all ver pleased. Very clean and well located. The staff are all working hard keeping everybody pleased. Hats off to the breakfast crew for keeping the hungry very demanding morning grumpy people satisfied.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sofcal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,117 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
NY
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 19, 2014 via mobile

This hotel located in the heart of old Montreal . Very close to everything. Very good hot breakfast with everything you can wish. Very fresh and tasty. But the price of the room is a killer. They have pool and valet parking( 23 per night). Could not afford to stay more than one night.

Stayed August 2014
Helpful?
Thank SLAVA-NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 19, 2014

Friendly/helful staff - particularly the breakfast crew, they work hard to keep food stocked for a hungry full house. Speaking of breakfast, lots of healthy choices including FRESH fruit (strawberries, bananas ripe enough to enjoy, melon NOT from a bucket).

Only surprise was parking, it's very tight. If you have a bike rack on the back, you will have to remove it, along with your bike(s). They don't have bike storage therefore the bikes are with you in your room. Makes for very tight quarters in the room.

Huge plus is the location. Walking distance to everything old Montreal.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OntarioJaysFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, General Manager at SpringHill Suites by Marriott Old Montreal, responded to this review, August 20, 2014
Dear OntarioJaysFans,

Thank you so much for your complimentary review of our hotel. We are so glad you enjoyed your stay with us and appreciated our dedicated service and our new, healthy, breakfast options. We are sorry that due to a lack of storage space you had to room with your bikes. We are presently trying to find a solution to this dilemma, and are hoping we will be able to eventually create a storage unit in the garage for such items.

Many thanks again,

Ilona Andrassy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitby
Level 5 Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 17, 2014

My family joined me for a business trip to Montreal where I was booked into this hotel. I chose it only for it's proximity to my meeting. However, I found the suite we had which had a separated living space from the sleeping worked well. There were no doors between these two spaces just a wall that covered provided enough separation to let the kids go to sleep without being distracted by me working.

The hot breakfast was very good. And, as one would expect from a Marriott it was clean and well maintained throughout.

I tried booking this hotel for a subsequently trip in July, but found the room rates were about double in the summer than when I stayed in February.

The onsite parking is valet, which is probably to be expected in a densely populated area like old Montreal.

  • Stayed February 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank 411Canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2014

The location is great, I parked at the hotel and then took my husband out for drinks and dinner, all in walking distance ! Plenty of restaurants and shops, perfect area for tourists. The room was small but well equipped and very clean. Check in and out was fast and friendly. Valet parking is worth it. The continental breakfast was plentiful and nice variety. I have no complaints!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dani3236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, General Manager at SpringHill Suites by Marriott Old Montreal, responded to this review, August 20, 2014
Dear Dani3236,

Thank you for your kind review of our hotel. We are so glad you enjoyed our prime location, which is especially pleasant in the summertime, and right in the heart of Old Montreal. We are glad you found our service to be friendly - our hard-working associates do their best to ensure all our guests receive warm and attentive service.

We hope to welcome you back during a future visit!
Best regards,

Ilona Andrassy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 6 Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed August 15, 2014

We try to stay at the Marriott SpringHill when we are in Montreal for a few days. The location is great - walking distance to a lot of areas to visit, shops and restaurants...

The rooms are clean and nicely decorated, we like that the room has a separate area for tv viewing and access to a small kitchenette. Having free WIFI is a plus.

Free Breakfast is ok for a few days not so much if you are there for a week. Need to go early before the families and large groups arrive, it can get very busy. The staff at the breakfast are friendly and very patient - some families are on vacation for sure and leave quite a mess on the table and all over the floor. Staff cleaned it all up very quickly with a smile.

Reception staff friendly and very helpful.

Highly recommend this hotel.

  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nicole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 5 Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 13, 2014

This is a straight up Marriott SpringHill. You won't be surprised. Rooms all look the same. Stayed seven nights for a world-class swimming and diving event and the hotel was jam packed with competitors. A free breakfast is the name of the game here, and they do a great job! These athletese were HUNGRY, demolishing breakfast faster than the blink of an eye, yet the harried staff kept up with the demand with a smile on their face. The front desk staff also kept up well with the barage of questions. The location is easy walking to the main drag of OLD Town, but it is a brisk walk to the two local Metro stations. My biggest complaint was that the property looks a bit tired. The carpeting in our room was in need of a good scrubbing; the couch looked like it had seen its share of customers. And while they advertise a pool and hot tub, I've seen bigger pools and hot tubs in a private bathroom! These amenities really need some attention. Since space seems to be the problem, they could offer either a pool or a hot tub, but not both. There just isn't any room. Lastly, there is absolutely no outdoor area to sit in except a single bench right outside the front door frequently occupied by smokers. YUK!!!!! We parked our car for the week and the cost was astronomical! In fact, in general I found Old Town restaurants and our hotel to be pretty pricey, but if you want easy access to Old Town and the Basilica of Notre Dame, and you are not too fussy, this is your place.

  • Stayed August 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KittyKatzNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilona A, General Manager at SpringHill Suites by Marriott Old Montreal, responded to this review, August 20, 2014
Dear KittyKatzNJ,

Thank you so much for taking the time to review our hotel on Trip Advisor. We are so glad you enjoyed our breakfast and our attentive service. We do apologize that our hotel is looking a bit tired - we are due for major renovations in early 2015, and despite the best efforts of our vigilant housekeeping and maintenance teams, the carpets and some furnishings are nearing the end of their shelf life.

Best regards,

Ilona Andrassy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Old Montreal

Property: SpringHill Suites by Marriott Old Montreal
Address: 445 Rue Saint-Jean-Baptiste | Vieux Montreal, Montreal, Quebec H2Y 2Z7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Vieux-Montreal (Old Montreal)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Montreal
#32 Family Hotel in Montreal
#39 Romantic Hotel in Montreal
#43 Business Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — SpringHill Suites by Marriott Old Montreal 3.5*
Number of rooms: 124
Official Description (provided by the hotel):
Discover SpringHill Suites by Marriott Old Montreal. We offer warm and welcoming hospitality in the heart of charming and historic Old Montreal. All the feature comforts of a large international hotel chain are available for your short or long stay. At mealtime, experience the enchanting Auberge Le Saint Gabriel restaurant, one of the oldest inns in North America, affiliated with the hotel to better serve you. Our Old Montreal hotel offers state-of-the-art business services for your conferences, training or motivational seminars. SpringHill Suites by Marriott Old Montreal is also the ideal place for a magical stay! We put you in the heart of Old Montreal, near many of Montreal, Quebec's top attractions and landmarks. ... more   less 
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Also Known As:
Marriott Springhill Suites Old Montreal Hotel Montreal
Springhill Suites Montreal
Montreal Springhill Suites

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