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All reviews dark hallways old port design hotel bota bota junior suite turn down service beautiful hotel valet parking mini bar location is great room was spacious high ceilings notre dame few blocks yogurt elevator boutique
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Reviewed 3 weeks ago

First time we stayed in old Montreal. Wonderful staff, great location. We will indeed recommend this hotel to friends and family and when we do return to Montreal, we shall stay here again.Just footsteps away from the old city.

Stayed: September 2018, traveled with family
Review collected in partnership with this hotel
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Guest Relations Manager at Hotel St Paul Montreal, responded to this reviewResponded 3 weeks ago

Dear Mark W.

On behalf of the staff at hotel St. Paul we wish to thank you for taking the time to share your experience about your stay and for choosing our boutique hotel.

We are pleased to hear that you enjoyed your stay and that the staff were able to assist you in all matters during your stay, as well that you enjoyed the location of the hotel in Old Montreal.

We are looking forward to being able to welcome you and your friends back to the hotel on your future stays in Montreal.

Warm Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Very dark. Especially the elevators. There was next to no lighting. Hallways were very dimly lit with weird pink/red uplighting. Could hear everything in the hallways so was kept awake until 2am when people stopped coming. Housekeeping was vacumming at 7am. So no sleeping in. Worn out velvet and mirrored top furniture not for me. I dropped something on the floor and when I looked under the bed it was gross and filthy. So disgusting.

Stayed: September 2018, traveled on business
Review collected in partnership with this hotel
Thank jemxception
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier M, Front Office Manager at Hotel St Paul Montreal, responded to this reviewResponded 3 weeks ago

Dear jemxception,

We are sorry to read that your stay at Hotel St Paul did not meet your expectations.

Hotel St. Paul is an authentic hotel boutique and recognized by the international association of Design Hotels. As you noted, the corridor and elevator lights are dimmed (even one wall of our corridors is black) and it is intended to be this way. This is part of the spirit of the hotel and targets the sense of sight. The eye pupils of our guest opens up during the walk to the room and become dazzled when entering the room, brightly lit by large windows. The hotel plays with the 5 senses, and this is how the sight is sought. We even have a black suite that extends the feeling of serenity beyond the corridors, so at the opening of the shutters, a glimmer of light awakens our senses.

The lights color in the corridor have changed, they are now purple.

As for the housekeeping issue, it will be brought to the attention to the head of department. Please accept our sincere apologies. if you heard a vacuum at 7am, it means that it could not wait any longer as the housekeeping crew begins at 9am on week days and at 10am on weekends.

We hope to have the opportunity to welcome you back to the hotel in the future and regain your trust and your loyalty.

Yours in hospitality.

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Reviewed 4 weeks ago

Rooms are large, view is fantastic, location the best, restaurant & service fabulous! It isn't the Four Seasons but 5 stars for this boutique hotel - we love it! This is definitely the best place to stay in Old Montreal, Ville Marie area - The port and walk to downtown. Love it!

Stayed: September 2018, traveled solo
Review collected in partnership with this hotel
Thank Experience592163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Guest Relations Manager at Hotel St Paul Montreal, responded to this reviewResponded 4 weeks ago

Dear Experience592163,

On behalf of the staff at Hotel St. Paul, we appreciate you taking the time to review the hotel and for choosing us for your stay in Old Montreal.

We are pleased that you enjoyed your stay with us and that we were able to assist your throughout your stay. We are glad you were able to enjoy your room, the view and the location of the hotel near many restaurants.

We look forward to welcoming you back to the hotel on your future visits to Montreal.

Best Regards

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Reviewed 4 weeks ago

We stayed for 2 nights at the lovely boutique hotel. The staff were extremely helpful, as we needed some business matters dealt during our stay, which they assisted us in. Their recommendations for local restaurants were excellent. The location was perfect to enjoy the beautiful old town. A delightful stay.

Room Tip: The junior suite is fabulous.
Stayed: September 2018, traveled as a couple
Review collected in partnership with this hotel
Thank kjpooley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Guest Relations Manager at Hotel St Paul Montreal, responded to this reviewResponded 4 weeks ago

Dear Kjpooley,

Thank you for taking the time to share your experiences with the tripadvisor community.

We are glad we were able to assist you in all matters during your stay, as well as help you with your business matters. We are pleased you enjoyed the restaurants in the area and the location as well.

We hope to welcome you back to our boutique hotel in the future.

Best Regards

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Reviewed 4 weeks ago

We were for a midweek in Montreal. This hotel was convient for us in the old town area of Montreal, close to the metro-station and just outside the touristic area. In the neighbourhood were quit a few bars, restaturants and breakfast possiblities which were not all flooded by tourist. The room was nice and clean, the beds were veru comfertable. Twice a day the room was tidied. Once in the morning and once in the late afternoon to prepare the beds for the night. With a chocolate and the weatherforcast for the next day.

Stayed: September 2018, traveled with family
Review collected in partnership with this hotel
Thank adschwarz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, Guest Relations Manager at Hotel St Paul Montreal, responded to this reviewResponded 4 weeks ago

Dear adschwarz,

On behalf of the staff at Hotel St. Paul we appreciate you taking the time to review the hotel.

We are pleased that you enjoyed the location near the metro station, bars, restaurants and breakfast places. We are also glad you enjoyed our turndown service with chocolate and the weather the next day in order to help you prepare your stay.

We hope to be able to welcome you back to our boutique hotel in the future.

Warm Wishes

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