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“Good location but horrible experience” 1 of 5 stars
Review of Hotel des Arts

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Hotel des Arts
2.0 of 5 Hotel   |   2060 rue St-Dominique, Montreal, Quebec H2X 2X1, Canada (Formerly Econo Lodge) (Quartier des Spectacles)   |  
Hotel amenities
Ranked #132 of 164 Hotels in Montreal
Montreal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location but horrible experience”
1 of 5 stars Reviewed October 4, 2013

The service was not great, and more importantly, when it was time to go to sleep, 2 spiders crawled out of my bed and I found 3 more around the room. There were spiderwebs all around the room and the individual on service could not move me to a new room. The walls were splattered and not clean. I did not sleep well and did not find the hotel clean at all. I could not wait to get out the next morning.

  • Stayed September 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 reviews from our community

Traveler rating
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    49
    65
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    88
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed October 4, 2013 via mobile

My husband and I came to Montreal for a getaway after our wedding. We got a good deal from hotels.com for 74/night. Do not stay on the 4th floor which we did room 416. That floor has been treated multiple times for bed bugs as per the front desk clerk at the time. We were up till 6 am on the first day waiting for another room. The manager was supposed to meet with us later on that day but didn't show up. Do yourself a favor and don't stay here even though the price is appealing. Their idea of a continental breakfast is cereal, orange juice, coffee, no tea and toast only and bananas. There is nothing nice about this place except a price.

Stayed September 2013, traveled as a couple
Helpful?
Thank Ayanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Montreal hotels

Toronto, Canada
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 1, 2013

We booked this hotel through Hotwire's "secret hot rate hotels" option for $45/night plus taxes.

The check in staff and cleaning crew were all helpful. They don't proactively welcome you or smile a whole lot, but they assist you with all your questions and needs. We were allowed to store our bags at reception for a few hours after check out time. If you want to stay beyond the 12pm check out time its $10 per hour (if you just want to store your bags there's no charge). Check in time was 3pm. Note that there is only one small elevator which can only hold about 4 people at a time.

Breakfast was decent - Coffee/tea/juice, bagels, croissants, bananas, jam, peanut butter, butter, cornflakes and cheerios, milk. They have a mini fridge, toaster and microwave in the breakfast area (which, by the way, is at the reception). There is also a pop vending machine and ice machine nearby.

Our room (407) was pretty small but we didn't spend much time there so it didn't matter to us. There was an air conditioner and TV in the room, not much else. The bed was okay (bit creaky), but the pillows were really uncomfortable - it looked/felt like half the pillow was missing from the pillowcase. There is free wifi in the rooms (was able to watch Netflix) and free local calls. The washroom was small but served its purpose. There's a hair dryer. The soap and shampoo provided was very basic, I suggest bringing your own. The view outside our window was non-existent but the location of the hotel made up for it - very close to a lot of sights.

For the price I paid, I was satisfied with my stay at the hotel. If you are low maintenance cost conscious kinda person this is a good hotel. If you need a good nights sleep on a comfortable bed and pin-drop silence at night, then this may not be the best place for you.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sens_fan_TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyon, France
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed September 19, 2013

+ Location: downtown (close to St Laurent station)
+ For the day i booked it was cheap 36CAD without taxes.
+ Staff friendly

- Cleanliness of the room: stains on the carpet and bathtub
- Hair dryer not working
- Esthetic: Some parts of the room worth better finition: e.g. they changed the lock of the door for an electronic card but we can still see the holes for the previous lock. There are also some holes in the ceiling for previous equipment.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sdt_lyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 18, 2013

My wife and I stayed at the hotel for 1 night in a non-smoking room with a king sized bed. We were on the 3rd floor. The place was tolerable, but it wasn't a great place to stay. The rooms and the place in general, including the TV, are all dated. The wall paper is peeling off in spots. There was a bar fridge in the room, but it was full of black mildew. The front desk said the fridge was not supposed to be in use, but regardless it was unlocked/open and very unhealthy/disgusting inside. There's no hotel restaurant or pool or exercise room. There's also ino parking available at the hotel and so we had to park 2 blocks away at a public lot that charged $10 for 24 hours. When we first arrived we were an hour early and our room wasn't ready. So we parked near the hotel in what we thought was a good spot, and we walked around the area. When we returned to our car a couple of hours later we had a $52 parking ticket - the parking signage there was extremely misleading. A free continental breakfast was available the next morning, but it was nothing special. For example, my wife likes hot tea which you'd think would there, but they didn't have any. The hotel is within walking distance of Chinatown district and Old Montreal, which are both worth seeing. Overall I would NOT stay at this hotel again and could not recommend it to friends or family.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank DaveBoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed September 5, 2013

Not the best of hotels for the money. In a slightly sketchy neighborhood. Carpeting is old. Bathroom ceilings not well re-done (cracks). Fire sprinkler in bathroom was covered in plastic obviously not working and not to building code. Not sound proof, someone's dog and music playing until the wee hours of the morning. Could hear the guy next door horking up phlegm in the morning (totally gross). If you can avoid this place, stay elsewhere. There are cheaper and nicer places if you book a couple of weeks in advance.

Room Tip: stay elsewhere if you can
See more room tips
  • Stayed August 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Michele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 5, 2013 via mobile

When we got into the room and checked bed bugs, we were surprised to find the box sat on top of a plywood frame with only a single support across the middle. The frame also did not cover the box spring, leaving about x inches overhang. Of course, when we sat down, it slipped into the void and we tipped over. We're staying the night, but this would be intolerable for a longer stay.

Stayed September 2013, traveled as a couple
Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Arts

Property: Hotel des Arts
Address: 2060 rue St-Dominique, Montreal, Quebec H2X 2X1, Canada (Formerly Econo Lodge)
Location: Canada > Quebec > Montreal > Quartier des Spectacles
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #132 of 164 Hotels in Montreal
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel des Arts 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Econo Lodge Downtown Hotel Montreal
Econolodge Hotel Montreal
Econo Lodge Downtown Montreal
Econo Lodge Montreal
Econolodge Montreal
Montreal Econo Lodge

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