Came here on a Saturday afternoon with 6 friends for a birthday celebration. Was not aware of the Silence rules throughout. However, when first greeted at the front counter, both receptionists were polite, professional and helpful. We all took the 3 hour water circuit ($55) (prices vary /days/length of time ), We gave a credit card to start a tab. We were given a plush bathrobe, towel and wrist band with a computer chip key to a numbered locker in the locker room. After changing we climbed up 4 flight of stairs (elevator?) we then took a deep breath and went outside to the whirlpool - and went in. It was -18C ! The top step was covered in ice. Had to be careful. We thoroughly enjoyed this. There many other people in the whirlpool. I would suggest if you go in winter, bring a winter hat or earmuffs as our ears did get cold. Also, bring your own flip flop shoes OR you can buy a pair there for $20( nice kinds-men or women- reusable). You do not need to bring your own towels, you can exchange your wet towel for a clean one at the service stations on each floor. Each floor had saunas-wet, dry and many spots to relax - hanging chairs, beach lounges, bean bag chairs or curl up in a circle window, Views from everywhere were fabulous. All areas very clean, well staffed.
Would be a different experience in summer- many outdoor decks. Very relaxing experience. Spa also has massages etc, check out all on website. We also ate at the restaurant. Small adequate menu.great service. Where else do you dine in a bathrobe overlooking the St Lawrence river?
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