Bed bugs. 2 separate rooms we went into. One had baby larvae bed bugs, the second room (a dormitory with a bunk bed and another single bed...great for a couple) was infested with full on bed bugs, all over the box springs crawling around and everything.
Staff were useless, didn't seem to care in the slightest that we found BED BUGS...where is that acceptable?! Supervisor on duty on the evening shift said we had 10 minutes before he leaves or we have to pay. So we had no choice. We PAID to stay 5 minutes in a bed bug infested hotel room.
We were refunded the following day, but the manager was like "whoops, sorry" and didn't offer anything in consolation other than financial return. We wasted our ENTIRE night with the craziness they put us through from the first room to the second room. We deserved more than what we would've had to pay.
- Official Description (provided by the hotel):
- The Travelodge Montreal Center is located in the heart of the downtown area, and and just steps away from: Place des Arts Complexe, Desjardins shopping mall, Quartier des Spectacles, Chinatown, Quartier international (business district), Convention center, Old Montreal Restaurants and boutiques in Saint Laurent boulevard and St Catherine street, BIXI network (self-serve bicycle service), Place des Arts, Metro station. Easy access to highways. The hotel features 244 small European styles rooms but clean to perfection. We offer free continental buffet breakfast and WIFI. Handicapped-accessible rooms are available. Our front desk staff is on hand around the clock to help you get the most out of your Montreal vacation. We are pet friendly. ... more less
- Reservation Options:
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- Also Known As:
- Travelodge Montreal Centre Hotel Montreal
- Montreal Travel Lodge
- Montreal Travelodge
- Travel Lodge Montreal