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“Great hotel in Montreal”

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Delta Hotels by Marriott Montreal
Ranked #32 of 163 Hotels in Montreal
Certificate of Excellence
Kingston, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great hotel in Montreal”
Reviewed November 7, 2012

Great hotel in downtown Montreal. Clean, efficient and friendly service. Food is delicious and whenever there's something that needs looking at, they do so right away e.g. internet service. Having a spa right in the hotel is very convenient for me

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rupita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severine B, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, November 9, 2012
Dear Guest,

Thanks for letting us know that your stay was really nice.

We hope to be your hosts again on your next visit to our city and we encourage you to continue giving feedback every time!

To find out all the news at Delta Montréal, all about the events going on in Montreal and to enfoy our exclusive promotions, Follow us on twitter and Facebook!
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1,601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
Halifax, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 7, 2012

We stayed at the Delta for 2 nights and thoroughly enjoyed our stay in this newly renovated centrally located hotel. The room was very modern and the walk out balcony kept one in touch with the never ending pulse of Montreal. This hotel has an amazing fitness facility and a 20 metre pool. As we were on a gastro tour this was very much apreciated. The staff were welcoming and super helpful. We look forward to our next visit.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tang-ashby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severine B, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, November 9, 2012
Dear guest,

All our team was thrilled to read your recent stay with us was excellent! It is most encouraging to know and it makes us strive to always do better. Thank you very much for your support and we can’t wait to see you back!

To find out all the news at Delta Montréal, all about the events going on in Montreal and to enjoy our exclusive promotions, Follow us on twitter and Facebook!

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 5, 2012

Very friendly staff, ideal location close to bsiness and university district. Recently renovated rooms, very well equipped and comfortable. Staff were all bi-lingual very easy to communicate and were even complimentary to my very poor attempts at french! No problems with internet connectivity.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severine B, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, November 6, 2012
Dear Guest,

Thank you for posting your review about our property following your November stay with us. We are really thrilled to read our services and location met all of your needs.

To know all about Delta Montréal and enjoy exclusive promotions, feel free to follow us on Facebook or Twitter!

Hope to have you back soon,
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Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 28, 2012

Very good location in downtown Montreal, within 15-minutes' walking distance of the railway station, close to shopping, restaurants, and attractions. When I made my reservation the standard rooms had all been booked so I took the large, deluxe room with a king-size bed (I also had a choice of 2 queen-size beds for the same price). The room was nice and clean, with a large bathroom fully equipped with glass-enclosed shower, complimentary soap, bath gel, lotion, shampoo and conditioner, hair dryer and bathrobe. Radio, large flat-screen TV, "smart" desk with all necessary connections, a special area to lay out luggage, and good-sized closet with plenty of hangers and shelves, and a coffee maker. A comfortable, clean bed. Room service was prompt although they did forget to include toast with my omelette. There is a restaurant in the hotel which serves breakfast/brunch but not dinner, and a bar which has a limited menu for light meals throughout the afternoon and evening. Check-in and check-out were prompt and courteous. All in all a wonderful stay.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sonja B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severine B, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, October 30, 2012
Dear Guest,

We are glad to know that you enjoyed your stay. We always appreciate such detailed comments and do thank you very much for you lovely review and for taking the time to give us your feedback.

Feel free to follow us on Facebook or Twitter!

We hope to host you again for your next visit in Montreal!

Best regards,
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Prince George, B.C.
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 28, 2012

Me and my college stayed at the Delta Montreal from October 7th to 12th.
I liked my room and how clean it was very much. The internet access did not work and we had to sit in the lobby to send our business mail. I did not like that. Talked also to Deltas tech support about it. No solution was available.
The hotel is very central located and the concierge organized trips for us. I found everyone very friendly and professional.
The little restaurant on the main floor has wonderful lunch and dinner. Service was wonderful.
The breakfast was a total surprise, served on the 23rd floor with great view and a good cup by cup coffee machine, but unbelievable bad food. Especially the cooked eggs were only a faint reminder of eggs, tasteless. Dried out bread and tasteless cheese slices are not part of a good start to my day. This would be so easy to change. The quality did not reflect the price I paid at all. Very disappointing.
The pool is closed between 10 and 11 Am and 2 and 3 PM. I was told that the clerk has to take a break, but I saw them eating a full meal there later when it was open. So, someone gave me false information.
The spa inside the hotel deserves a very bad review, because the spraytan I received went wrong. My feet looked dirty for days and so did my hands. It was almost funny, but the fact that I had to pay for it made it a bit harder.I showed it to the manager and I apparently received a rebate on my facial, but could not find it on the bill. I would not use the spa there again for sure. The only luxurious thing about it is the price.
As a Delta Privilege Member I would like to suggest to make breakfast eatable, spa enjoyable and professional and amenities accessible.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank archfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severine B, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, October 31, 2012
Dear Guest,

We are terribly sorry to read you didn’t like your spa experience and the breakfast was not to your convenience. Please accept our most sincere apologies in this regard. We will review your comments with the persons in charge and the issues mentioned will be duly addressed.

Should anything arise relating to your stay with us the next time, please do not hesitate to contact our Client Services Manager on duty. We will be very happy to accommodate you and offer you all kind of assistance.

We are looking forward to your next visit to our city.

Sincerely,
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Vancouver, Canada
1 review
Reviewed October 28, 2012

For a grand looking hotel, it was average. No wireless, only ethernet. Initially they put me in a room with no wireless or ethernet and beside an engine room that shook the room. I requested a move, which they did. Why it is a room I do not know. TV was accent. Room was "okay", but not what you expect from a major hotel. I noticed they are in midst of renovating to the 21st Century. Parking my rental was extremely painful as they had limited parking and it was hit or miss if you can get a spot. Location was okay, it is at the foot of city so everything is uphill. People were friendly service was quick.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GingDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severine B, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, October 30, 2012
Dear Guest,

We would like to thank you for your comments. We do feel sorry that our property didn’t meet your expectations and I am really surprised as this does not reflect the level of service we are known for.

We hope to have the privilege to host you once again and to show you the high quality of service the Delta Hotels are known.

Best regards,
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St. John's, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 25, 2012

Awesome location in downtown Montreal. Close to shopping and arts attractions. The staff were attentive, helpful, and friendly. The best part about this hotel is that the rooms have been recently renovated. The decor was like something you'd see out of a modern design magazine. Absolutely beautiful, clean and comfortable. The rooms are equipped with all kinds of multimedia hook-ups. Nothing is left undone. Excellent housekeeping services as well.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severine B, Guest Relations Manager at Delta Hotels by Marriott Montreal, responded to this review, October 29, 2012
Dear Guest,

We are happy to know our room quality and our staff is to your convenience! Thanks a lot for your motivating feedback and we hope to see you back soon on your next trip to Montréal!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott Montreal

Property: Delta Hotels by Marriott Montreal
Address: 475 President-Kennedy Avenue, Montreal, Quebec H3A 1J7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Quartier des Spectacles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Montreal
#21 Business Hotel in Montreal
#24 Family Hotel in Montreal
#31 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Hotels by Marriott Montreal 3.5*
Number of rooms: 456
Official Description (provided by the hotel):
A memorable adventure is yours to enjoy at the Delta Hotels by Marriott Montreal. Featuring an unbeatable downtown location, our hotel offers the comforts of home, along with convenient access to many top landmarks in one of Canada's most fascinating cities. Each of our hotel rooms is overflowing with top-quality amenities, such as complimentary Wi-Fi access, 24-hour room service, a flat-screen TV and an ergonomic workspace. Jump-start your morning in downtown Montreal with a delicious breakfast at our hotel's signature restaurant, or head to our on-site fitness center for a challenging workout. Our hotel's additional resources include a spa, a heated indoor pool, and over 15,000 square feet of elegant, versatile venue space; our hotel is an ideal destination for any business meeting or event. Our exceptional location allows for simple access to McGill University, Old Montreal and more. We can't wait to welcome you here at the Delta Hotels Montreal. ... more   less 
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Also Known As:
Delta Hotel Montreal
Delta Montreal
Montreal Delta Hotel

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