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“Great location”

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Fairmont The Queen Elizabeth
Ranked #42 of 163 Hotels in Montreal
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Great location”
4 of 5 bubbles Reviewed January 22, 2014 via mobile

This was our first visit to Montreal and as such we wanted to stay somewhere central and within walking distance of many of the city's sights. The hotel certainly lived up to these expectations. It is pretty much what you'd expect from an upmarket city centre hotel; well appointed bedrooms and bathrooms (although not large!) and overall a pleasant stay. The only obvious downsides are that they charge around $16 a day for wifi/internet access in the room unless you are a Presidents Club member, they charge to keep your bags for a few hours after you've checked out (ok so it's only $2 per bag but again it should be free!) and that there is no room in the minibar to store your own drinks and snacks. Having said all that I would happily stay again if it was within my budget. I didn't eat at the hotel so can't comment on the food but we did enjoy a great meal at the Keg Steakhouse just over the road, which is a lovely place.

Stayed January 2014, traveled as a couple
Helpful?
Thank sthmcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (619)
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English first
Melbourne, Australia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 22, 2014

What a great hotel! We arrived by train at 10am and didn't have to wait for our room!
It's the little things that make a hotel stand out, and QE delivered. We were travelling with our 5-month-old son, and when his baby bed (pack & play) was delivered to our room, it came complete with a baby bath robe to match the ones we had. Nice touch!
There were some minor "tired signs" of our room, but it was well maintained and very clean and so easily overlooked.
The weather didn't cooperate during our stay (BRRRRRRRRrrrrrr) and so being connected to the "underground city" was amazing. Concierge was helpful to come up with activities that required minimal time outside.
We had babysitting organised one night so we could dine out, and we were very happy with the service provided ($20/hr).
Ultimately, this hotel just "felt nice."

Room Tip: We had a room overlooking the Cathedral = nice view.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K A G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, January 27, 2014
Dear K A G - We're glad to hear you survived the very cold weather earlier this month. Thank you for taking the time to share such positive feedback regarding the services provided during your stay and the convenient location of the hotel. Should your travel plans bring you back to Montreal, we most certainly hope to have the pleasure of welcoming you and your family again. Many thanks and kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ottawa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

We have occasionally visited Montreal fand have always stayed at the Queen E. As a result, I did not hesitate to book for a six night solo trip. I was not disappointed. From the speedy check in to my quiet room with a mountain view, everything was perfect. The room was comfortable, clean and cozy. I dined daily morning and evening and the standard was consistently high. Staff could not be more accommodating.

There is a wonderful old world charm to the Queen E. I would not stay any else.

Room Tip: Perfect location for subway connections and local shopping
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cindersOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, January 27, 2014
Dear cindersOttawa - Thank you so much for your loyalty to Fairmont The Queen Elizabeth. We're so glad to hear you once again enjoyed your recent stay with us. Please do not hesitate to contact us if we can be of any assistance in making your future visits even more pleasant. Warmest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 18, 2014 via mobile

Only thing this place needs is a better hotel bar. But convenient to the Keg that has a great bar Close to the rink. Underground subway right there with access to other restaurants and shopping. Rooms are smallish but clean and very regal I will stay every time I go for business from now on.

Stayed December 2013, traveled on business
Helpful?
1 Thank Tickateeboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, January 27, 2014
Dear Tickateeboo - We were thrilled to read that we have become your hotel of choice when in Montreal for business. We appreciate your suggestion with regards to the bar and we will most definitely look into it. The entire team looks forward to welcoming you back soon. Many thanks and warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed January 15, 2014

I really enjoyed my recent stay at the Fairmont. The hotel is well located to shops, and some attractions. It is an easy walk to old Montreal.

I found the staff to be really pleasant and very helpful. The rooms are kept clean, the bed and pillows very comfortable. Importantly for me, the heating worked in being able to keep the room between 18c and 28c. So if you like to sleep in a cool room, no problems.

The rooms are old fashioned in style, but they are nice and quite fitting to the character of the area and the hotel.

The only bad experience I had was the internet was really slow in my room, but not in public places. I did let the hotel know, but they could not resolve it.

I would certainly stay here when I next come to Montreal.

Room Tip: Get a room with a view !
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikeinsingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, January 27, 2014
Dear mikeinsingapore - Thank you very much for your visit. We're delighted to hear such great comments regarding the helpfulness and friendliness of our stay members. We're also glad to hear your overall visit was most pleasant. Thank you for signaling the issue experienced with the internet in the guestroom, our information technology has been informed to better investigate the matter. Thank you once again for your time and we hope to see you again soon in Montreal. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed January 14, 2014

I typically like to stay in boutique hotels when visiting Montreal but travelled on business for one night and loved the convenience of the proximity to the office. Check in was quick and gracious, elevators worked perfectly and there were lots of them, the decor didn't offend me and the room was cozy. I was feeling quite ill when I checked in and appreciated the very comfortable bed and lovely linens. Room service was prompt and surprisingly provided more than ample portions. I will stay again.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mesfilles73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, January 15, 2014
Dear mesfilles73 - We're glad to hear you enjoyed your business trip to Montreal and that your overall stay at Fairmont The Queen Elizabeth was pleasant and comfortable. The entire team would be delighted to welcome you again on your future visits to the city. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brisbane
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed January 12, 2014

We stayed at the Fairmont in December 2013.We had arrived by train and given the proximity to the train station this was the ideal choice. We were looking forward to a little piece of luxury but were disappointed. Check in took a long time and our large family room was so tiny it was hard to fit us all in. The toilet ran all night and the noise from the lift was terrible. I wanted to knock on our neighbours door and tell the kids to shut up , I could hear them screaming and laughing whilst I was trying to get to sleep. The bathroom was hard to move around in and needs a make over. On a plus side the staff at the restaurant could not be faulted. They were friendly helpful and professional. Unfortunately I would choose somewhere else if I visited Montreal again.

Room Tip: Don't get a room near the elevator
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mintiewhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, January 15, 2014
Dear mintiewhite - We're very sorry to hear we didn't provide you with the hotel experience you expected and we sincerely apologize for the noise disturbance you experienced on this occasion. That said, we appreciate the kind words about our friendly and professional staff members at the restaurant; comments which we have gladly shared with the team. We truly hope to have an opportunity in the future to welcome you back to one of our properties. Thanks and regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont The Queen Elizabeth

Property: Fairmont The Queen Elizabeth
Address: 900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Montreal
#25 Luxury Hotel in Montreal
#32 Business Hotel in Montreal
#33 Romantic Hotel in Montreal
#37 Family Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont The Queen Elizabeth 4*
Number of rooms: 982
Official Description (provided by the hotel):
At the center of Montreal's vibrant cultural and commercial district sits the city's grandest and most gracious hotel - Fairmont The Queen Elizabeth. Located above the train station (Via Rail & AMTRAK) and connected to the extensive underground city of thousands of boutiques, restaurants and cafes, and within walking distance of sports and cultural attractions, this Montreal hotel reflects the city’s distinct elegance and charm. ... more   less 
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Also Known As:
Fairmont The Queen Elizabeth Hotel Montreal
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont Queen Elizabeth
Montreal Fairmont

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