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“Good Location and Good Looks”

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InterContinental Montreal
Ranked #35 of 163 Hotels in Montreal
Certificate of Excellence
Toronto, Canada
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good Location and Good Looks”
4 of 5 bubbles Reviewed September 11, 2013

The hotel is in a great location. Situated just above Old Montreal and a short walk to the downtown core. The rooms are well decorated and a decent size. The hotel looks new and is very well maintained. I booked well in advance and got a very good rate. The rates went up a lot closer to the arrival date. The disappointing elements - Parking is expensive, they still charge for internet and in-room breakfast are a bit unreasonable. Just came from another IHG property and breakfast were half the price for more food! All in all, I recommend this property just be aware of the extra charges.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pmhabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardChenevert, General Manager at InterContinental Montreal, responded to this review, September 13, 2013
Dear Pmhabe,
We thank you very much for taking the time to share your valuable feedback with our team. We are glad to hear that you appreciated our great location, at the gateway of downtown and Old Montreal, as well as our spacious and comfortable guestrooms. Also, we wanted to point out that the Internet access is offered on a complimentary basis in the lobby, as well as in the guestrooms for the Elite members of the IHG Rewards Club. Please note that this privilege will be extended to all members, as of January 1st 2014.
We look forward to your next visit.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,838 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Raleigh, North Carolina, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 11, 2013

My husband and I stayed at the Intercontinental Montreal this past weekend while we were in town for a friends wedding. The hotel is in a great location next to the Vieux Montreal section of town with great restaurants and attractions close by. Our room was superb. They put us in a room directly in front of the elevators. I was worried that we would hear a lot of noise, but we never heard a peep from anyone. It was so quiet! Breakfast was included in our stay and I have to say it was "THE BEST" breakfast I have ever had in any hotel. I don't know if the breakfast was great because I love French food, but I would highly recommend including it in your stay. The staff was very friendly as well, and the concierge was very knowledgeable. Great stay in a great hotel!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardChenevert, General Manager at InterContinental Montreal, responded to this review, September 13, 2013
Dear Lauren Y,
We are thrilled to hear about your last visit in our hotel and we thank you very much for your 5-star review! We are delighted to hear that you have enjoyed our wonderful location, in the heart of the city, as well as our luxurious and quiet guestrooms. Finally, you feedback regarding our Provencal breakfast buffet has been shared with our Chef and his team.
We are looking forward to your next visit.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
93 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 8, 2013

I only had a short stay here of one night and the front desk system was down due to upgrading but apart from the inconvenience of not being able to charge items to your room eg breakfast , this did not detract too much from the overall review. Rooms are functional and the bed very comfortable. Bathroom is a decent size with a separate walk in shower and bath. Breakfast had a good range and decent quality. The hotel location is good in as much as it connects to a small mall with a range of food options and a coffee shop which the hotel does not have.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulWait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardChenevert, General Manager at InterContinental Montreal, responded to this review, September 10, 2013
Dear PaulWait,
We really appreciate the time you took to share your valuable feedback with our team. We are delighted to hear that you enjoyed our comfortable guestrooms and spacious 4-fixture bathroom, as well as our wonderful location, in the heart of the city. Also, your warm comments regarding the breakfast have been shared with our Chef. We look forward to having you back again very soon.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar, Michigan
1 review
2 of 5 bubbles Reviewed September 8, 2013 via mobile

Very expensive. Not for kids. Extra charges for parking, no breakfast, only 2 cups of coffee allowed per room per day, and $12 per day to use Internet in room. I would not stay here ever again! Hotel is not courteous.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sassyfischer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardChenevert, General Manager at InterContinental Montreal, responded to this review, September 10, 2013
Dear Sassyfischer,
We thank you for sharing your comments with our team. We are sorry to hear that your stay with us did not live up to your expectations and we would like to sincerely apologize. On another note, we wanted to inform you to the internet access is offered on a complimentary basis to the Elite members of our IHG Rewards Club and that this privilege will soon be available to all members (Jan 2014).
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 6, 2013 via mobile

This hotel has it all...nice rooms, good breakfast, nice bar and a gorgeous front desk associate with long black hair and glasses. Only issue being- too many points of entry. My colleague and I got lost trying to figure out the right access from the street. Hope to return soon.

Stayed September 2013, traveled on business
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardChenevert, General Manager at InterContinental Montreal, responded to this review, September 10, 2013
Dear Brian H,
We thank you for sharing your valuable comments with our team. We sincerely appreciate your feedback and we are delighted to hear that you enjoyed our comfortable guestrooms, delicious breakfast buffet and beautiful absinthe bar. We look forward to having you back very soon.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed September 6, 2013

I stayed here last month and was really happy with it. The room was a good size, had a super comfortable bed with really soft sheets and a big bathroom with shower and tub and everything else I needed.
I was in Montreal on business and this hotel was great for location... and, when I just felt like taking a stroll, Old Montreal and it's lovely cafe's was minutes away by foot.
Apparently, it has a pool and spa but I didn't have time to try them out.
The front staff was super friendly and very helpful. So was the bartender at the Absinthe bar, and she was very accommodating.
I would say have breakfast someplace else, though. Getting seated took far too long, the buffet was not good and the prices ridiculously high for what you get. There are plenty of decent places to walk to quickly to get breakfast.
Overall, would stay here again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aluminum123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

My daughter and I stayed here for one night on August 12th. We had a fabulous experience. We arrived at 1:00 pm and our room was not ready but we left our luggage and came back at 4:00pm. Check-in was easy and we were given a beautiful room with a view of the water! The room was very clean with a min-fridge and great coffee-maker. The beds were super comfortable and we did not hear any noise at all.

The location of the hotel was perfect for walking to shopping district or Old Montreal. There was a great coffee shop on lower floor to grab food and drinks on the run. I think the best part of our stay was the wonderful bellhop who was working on August 13th the day we left. Our departure from Montreal was not until 4:30 so we left our luggage with this fine young man when we checked out in the morning. When we came back he was so attentive to us and making sure we knew where we were going and everything was good for us. I feel badly I don't remember his name but his service was outstanding and he should be commended.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardChenevert, General Manager at InterContinental Montreal, responded to this review, September 10, 2013
Dear Kelly L,
We thank you very much for sharing your experience with our team. We are glad to hear that everything has been done to make your stay with us memorable. We are also pleased to hear that the accessories available in your room were a source of comfort for you. We look forward to seeing you soon.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Montreal

Property: InterContinental Montreal
Address: 360 rue St-Antoine Ouest, Montreal, Quebec H2Y 3X4, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Quartier International
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Montreal
#28 Business Hotel in Montreal
#33 Family Hotel in Montreal
#37 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Montreal 4.5*
Number of rooms: 357
Official Description (provided by the hotel):
Bienvenue to the InterContinental Montréal! The hotel is ideally located at the gateway of Old Montreal and the downtown core, twenty minutes from Pierre Elliott Trudeau’s International Airport. Elegantly overlooking the international business area, connected to the Montréal Convention Centre and the underground city, the InterContinental Montréal is perfectly positioned for your next business trip. Minutes away from the Notre-Dame Basilica, the Pointe-à-Callière Montréal Museum of Archaeology and History and the Quartier des spectacles, the hotel also offers a great location for cultural getaways. Begin your day with a succulent buffet breakfast at our Osco! restaurant or exercise in our salted water pool. Upon your return in the evening, enjoy Provencal tapas and an absinthe cocktail at the Sarah B. bar, and benefit from stunning views of the city from your luxurious and spacious guestroom. From the moment you arrive to the moment you leave, you'll experience an authentic Montreal je ne sais quoi! ... more   less 
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Also Known As:
Intercontinental Montreal Hotel Montreal

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