We stayed here over New Year's, and we were disappointed in many aspects of the hotel. We had reserved a room with a queen bed, and when we arrived we were told there were only rooms with two doubles available; if we wanted a single queen we would have to upgrade... fine. When we arrived in our corner suite we found it well appointed with a nice view, but it had not been cleaned well- the glass surface of the desk, for example, was dirty. There had obviously been a spill that hadn't been cleaned up. We tried to use the pool on two different occasions, and both times found it closed. We did not have bath robes in the room, and had to call twice to have some brought up. We did not receive a newspaper to our door on either morning. To top it off, after returning home we discovered that we had been double charged for the room, and when I called to have the charges reversed the employee was not apologetic and rude.
The hotel is nicely decorated, and the location is excellent for accessing lots of great restaurants, sights and night-life, but our experience was that this this property does not live up to its star rating. We would definitely choose one of the many other hotels in the area next time.
- Official Description (provided by the hotel):
- Bienvenue to the InterContinental Montréal! The hotel is ideally located at the gateway of Old Montreal and the downtown core, twenty minutes from Pierre Elliott Trudeau’s International Airport. Elegantly overlooking the international business area, connected to the Montréal Convention Centre and the underground city, the InterContinental Montréal is perfectly positioned for your next business trip. Minutes away from the Notre-Dame Basilica, the Pointe-à-Callière Montréal Museum of Archaeology and History and the Quartier des spectacles, the hotel also offers a great location for cultural getaways. Begin your day with a succulent buffet breakfast at our Osco! restaurant or exercise in our salted water pool. Upon your return in the evening, enjoy Provencal tapas and an absinthe cocktail at the Sarah B. bar, and benefit from stunning views of the city from your luxurious and spacious guestroom. From the moment you arrive to the moment you leave, you'll experience an authentic Montreal je ne sais quoi! ... more less
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- Also Known As:
- Intercontinental Montreal Hotel Montreal