Located central and downtown, the staff are efficient and friendly, the beds firm, plenty of pillows and extra blankets in the room, big, heavy bath robe provided as well as coffee, creamers and tea bags with the coffee maker. The room cleaning could have been better as it was obvious that it wasn't vacuumed everyday. I left a bit of lint from my new socks on the carpet that remained for two days. The hotel does have a heated outdoor pool which I unfortunately did not have the time to appreciate.
The restaurant - Service was excruciatingly slow. The fries were very well done and the steak sandwich perfect the first day but the second, I was surprised that the waiter dared serve it. It was obviously burnt - and one bite showed the steak over done as well. I sent it back and got a better sandwich but as I was there for a conference, I really don't have the time to linger over lunch. The chef also has a very heavy hand with the salt - so ask for low salt on everything. A pity that cannot be done with the soup.
The hotel however, is connected to the underground, and there are breakfast places as well as a food court for quick bites.
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- Also Known As:
- Hilton Montreal Bonaventure Hotel Montreal
- Montreal Hilton