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“Fine Hotel in the Heart of Montreal”

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Hotel Omni Mont-Royal
Ranked #23 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed July 3, 2014

My wife and I recently spent four nights on a mini family reunion. The hotel is located near McGill University on Sherbrooke Street and is easy to access from the airport by bus, taxi ($40 flat rate), or car (their valet parking service is very handy). The facilities underwent a recent renovation and include a large workout area, a spa, and an outdoor patio and pool with towel service. All areas were very clean. Rooms are large and well appointed. We did not use the restaurant for lunch or dinner but the buffet breakfast was nice and fresh, and very good. All staff were friendly, responsive and helpful, and the concierge staff was particularly good in advising us on restaurants and transport. You get free wifi and a few other perks if you join the Omni "club". I would highly recommend the Omni for anyone traveling for business or pleasure.

Room Tip: Corner rooms are a bit roomier.
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  • Stayed: June 2014, traveled with family
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1  Thank BobbyBear72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnimtroyal, General Manager at Hotel Omni Mont-Royal, responded to this reviewResponded July 7, 2014

Dear BobbyBear 72,

Thank you for your glowing feedback following your recent stay at the Omni Mont-Royal and for taking the time to share with other TripAdvisor travelers.

We are delighted that you had a great experience and we look forward to a future opportunity to serve you.

Sincerely,

Dominique Lapointe
Directrice générale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,331 - 1,337 of 2,683 reviews

Reviewed July 2, 2014

To start, when we arrived at the hotel, we didn't want to valet the car as we were going to be there several days and didn't plan on driving. The valet kindly pointed us to self parking. Once we got to the front desk, the staff was very helpful and we quickly got checked in. Our room was absolutely gorgeous. There was tons of room and even a little sitting area at the end of the bed. The bathroom was large and had tons of counter space. Everything about our room was spectacular.

The location of the hotel is great. It's right at the base of Mount Royal and is just blocks from the green line of the subway. There's tons of shopping nearby as well.

My only complaint was that we needed a knife to eat some of those famous Montreal bagels that we had gotten at St. Viateur the night before. We called down to room service and got one about 30 minutes later. When we checked out, we found they'd charged us $1.34 so that we could use the knife to cut open a bagel. I was quite surprised they'd charged us just to use a knife, but a small complaint for an overall great stay.

All in all, this hotel was wonderful and we would definitely be back!

  • Stayed: June 2014, traveled as a couple
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2  Thank LHoppins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnimtroyal, General Manager at Hotel Omni Mont-Royal, responded to this reviewResponded July 3, 2014

Dear LHoppins,

Thank you for your glowing feedback following your recent stay at the Omni Mont-Royal. We are delighted you had a great experience and that you found your room to be spacious.

We look forward to a future opportunity to serve you.

Regards,

Dominique Lapointe
Directrice générale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

We recently spent two nights at the Omni Mont Royal for the Jazz Festival. Having not been to Montreal before, we wanted something convenient to the festival. This property is a little further out than it looks on the map, but was still walkable to Place des Arts, where the festival is held. (The Hyatt Regency overlooks the festival, but may be noisy).

We arrived and were met by a very very helpful bellman/valet, Bernard (I hope that is spelled correctly). He helped us unload our mountain of luggage (we were traveling for two weeks total) and our bicycles; stored our bikes for us; and helped us with self parking. Every staff person we met was equally helpful (Bernard just had that something extra...he makes a great first impression) and all were friendly.

We belong to their loyalty program (WHICH I HIGHLY RECOMMEND...you get great perks on your second stay...like complimentary coffee or tea delivered to your room and free wifi), and we were greeted as loyal guests.

Our room was on a high floor (28) and had great views of Mont Royal. The room is very large with king bed with a sofa at the end, and lots of storage; plus a large marble bath. As with all the Omni's we have stayed, the bed was very, very comfortable.

We had drinks at the Alice Bar, and the young bartender, not only really knew her stuff, she took great pride in making a well crafted drink. I ordered a Tom Collins (talk about a throw back drink, right?), she created her own Collins mix by squeezing fresh lemons, sweetening them and adding soda. It was the most refreshing drink. She said she hated using the premixed mixer. I also watched her make a mojito (a dirty mojito with coke...different), she muddled and mixed it to perfection. The drinks are pricey, but it is Montreal...everything is pricey!

All in all this was a wonderful stay. (oh, the jazz festival was great too...you should come for that!)

Room Tip: High floors offer great views.
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  • Stayed: June 2014, traveled as a couple
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Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnimtroyal, General Manager at Hotel Omni Mont-Royal, responded to this reviewResponded July 3, 2014

Dear Judy L,

What a pleasure for us to read that you had a memorable experience and thank you for taking the time to write your feedback. We will be sharing those wonderful comments with our associates, who will certainly appreciate hearing about it.

We hope we will have a future opportunity to have you stay with us once again.

Regards,

Dominique Lapointe
Directrice générale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

This hotel made our trip to Montreal one of the most memorable ever. We have also stayed in the Omni in Chicago, which is also excellent, but Montreal was our favorite. Our room overlooked the pool deck and the hotel was is in the heart of downtown and at the base of Mount Royal. Easy access to bike routes (we checked our personal bikes with the concierge), patisserie and restaurants all within walking distance. Remember to bring your own bags for purchases, this is a very "green" city. Can't wait to visit the Omni in Montreal again.

Stayed: July 2013, traveled as a couple
1  Thank Bigredtomato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnimtroyal, General Manager at Hotel Omni Mont-Royal, responded to this reviewResponded July 2, 2014

Dear Bigredtomato,

What a pleasure for us to read that you enjoyed your stay and time in Montréal. Thank you for taking the time to share your feedback with other TripAdvisor travelers.

We hope that we will have a future chance to provide you with a great stay.

Regards,

Dominique Lapointe
Directrice générale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

everything about this place showed class. There was an ease about the place, the staff were very helpful and all had a smile on their face. Room was very comfortable and clean and the bed and pillows great for a restful sleep. It is located close to the metro, restaurants and museums and shop. Great location.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank 542kathya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnimtroyal, General Manager at Hotel Omni Mont-Royal, responded to this reviewResponded July 2, 2014

Dear 542Kathya,

Thank you for your glowing feedback following your recent stay at the Omni Mont-Royal.

We are delighted that you had a great experience and we look forward to a future opportunity to serve you.

Regards,

Dominique Lapointe
Directrice générale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

We are just back from two nights in Montreal with our 7 year old granddaughter. We have never stayed in an Omni hotel before and to be honest I first looked at the Mont Royal because of the free wifi offer for Omni Select Guests. As we were there to vacation with our granddaughter I didn't want to be in the thick of the Jazz Festival, so the location was good for us and that with the really nice looking pool and the free wifi sealed it for me.

A few days before we were emailed a reminder of our stay and I chose to upgrade for $15 more per night to a larger and higher room. It was well worth it. I also emailed Claudine the concierge who couldn't have nicer or more accommodating. There was a nice personal note from her and cookies and milk for our granddaughter and a plate of fresh fruit waiting in the room for us when we arrived. From the very first contact to the last all staff were very pleasant and went out of their way to make sure we felt welcomed. The room was immaculate; the bedding was very comfortable; the bathroom was a good size with nice toiletries and very hot water.

The view of the city and the St. Lawrence were spectacular. Our granddaughter especially enjoyed the pool. It did close early (7:30), but we made sure to get plenty of use out of it. It is an outdoor pool on the 3rd floor. We were fortunate to have beautiful sunny and hot weather during our stay.

I would definitely stay there again and highly recommend the Omni Mont Royal to visitors of all ages.

Room Tip: Rooms on the higher floors are larger and have a great view.
See more room tips
  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Opaldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnimtroyal, General Manager at Hotel Omni Mont-Royal, responded to this reviewResponded June 30, 2014

Dear Opaldog,

What a pleasure for us to read of your wonderful experience with your granddaughter. We are happy that you thoroughly enjoyed your stay and we certainly appreciate your loyalty.

Thank you for taking the time to share your experience with other TripAdvisors users and we look forward to a future opportunity to be of service to you.

Regards,

Dominique Lapointe
Directrice générale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2014

Very friendly, conscientious staff and service! Excellent stay! I would definitely recommend this hotel to friends, family and others visiting Montreal. In addition the others who came with me to the city for business and some relaxation enjoyed it too.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnimtroyal, General Manager at Hotel Omni Mont-Royal, responded to this reviewResponded June 30, 2014

Dear Paul L,

We appreciate your wonderful feedback and are glad you enjoyed your time at the Omni Mont-Royal.

Thankyou for taking the time to share your experience with other TripAdvisor users and we hope to welcome you back soon.

Regards,


Dominique Lapointe
Directrice générale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Omni Mont-Royal

Address: 1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Montreal
#17 Luxury Hotel in Montreal
#19 Family Hotel in Montreal
#26 Romantic Hotel in Montreal
Price Range: $143 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Omni Mont-Royal 4.5*
Number of rooms: 299
Official Description (provided by the hotel):
Located downtown on the elegant Sherbrooke Street West near McGill University, the luxury Hotel Omni Mont-Royal dominates the Golden Square Mile’s historical district. Sophisticated, luminous and inviting, this environment showcases an authentic and refined stay. With never more than 12 rooms per floor, the hospitality experience is enhanced by luxurious and comforting loft style guestrooms. Towering the Mount-Royal Park, our 31 story hotel offers magnificent city views and an abundance of natural light. Honoring Montreal’s reputation for gastronomy, Chef Laurent Miot and his international brigade, treat guests on a daily basis to a variety of local flavors à la Montréal. Our French inspired Petit Opus Café and vibrant Alice Bar reflect the city’s rich diversity. A well known address within the business community, the hotel is best known for its dedicated and experienced personnel. ... more   less 
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Also Known As:
Omni Montreal
Hotel Omni Mont Royal

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