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“Good overall”

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Hotel Omni Mont-Royal
Ranked #20 of 165 Hotels in Montreal
Certificate of Excellence
A TripAdvisor Member
1
Reviewed October 21, 2013

It's not a five star, but the experience and friendliness of the staff makes it that way. The front of the building is old, but that's the beauty of buildings in Montreal. Montreal is a beautiful city.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,621 - 1,627 of 2,757 reviews

Reviewed October 21, 2013

Did not get what was booked / promised / re promised Got 2 semi connecting rooms rather than a suit Duty manage made promises then did nothing Use to be a good hotel ( at least 10 previous stays) Wheels have come off their train

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this reviewResponded November 1, 2013

Thank you for sharing your feedback and please accept our apologies that we failed to meet your expectations during your recent stay with us. We are grateful for the loyalty you have had to our hotel over the years and understand that you have been able to speak directly with us so that we could learn more about the situation. Thank you for giving us the opportunity to understand where we can improve and we look forward to a future opportunity to provide with the great stay you have come to expect from us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013 via mobile

My fiancé and I spent new years here and it was great. The bed was soft and extremely comfortable. The bar downstairs had the best apple cider I've had in a long time. The staff were most helpful and the concierge made great recommendations for lunch and dinner. Would love to stay here again.

Stayed: December 2012, traveled as a couple
Thank Alexander C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Nice hotel, very busy this week conventions in town but staff remainded friendly. For the second time in the last three trips to this hotel the Internet connection was very poor and twice I gave up trying to use it.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Damian J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

I stayed at the hotel during a conference. The rooms are spacious and very nice. The hotel itself is nice, however the gym is sparse with outdated equipment. Also, not a lot of restaurant choices in the vicinity that don't just cater to the McGill students.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank katiemo99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

This hotel has a very beautiful view of Mont Royal and convenient to some of the best dining and shopping in a metropolitan area. The hotel staff is excellent and were helpful and friendly. I had a one-night stay for business, but I used the complimentary beverage service in the morning and received a wonderful pot of hot coffie with real china which arrived within the 15-minute window of time specified. I will use their pressing and shoe shine services the next time I stay in Montreal. These services are not usually offered as complimentary at many more expensive resorts and hotels - Omni shines on this!

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

This was a Hotwire booking and I have to say, it was a nice surprise.

We booked 2 rooms and were given rooms with King beds and one was larger than the other but we didn't mind as we wanted rooms close by. It all worked out.

Hotel was certainly centrally located and close to the Museum of Fine Arts - we were there to check out the Dale Chihuly Exhibit. Ste-Catherine was a couple of blocks away for shopping and Mont Royal was nearby to enjoy the fall colours.

Our room was clean and the bed was so comfortable.

Internet was $9.95/day but free in the lobby. I still don't understand how some hotels are able to provide service for free, but others like the Omni continue to charge. It doesn't make sense!

Cool refreshing water in the lobby along with the fresh fruit bowl is also a very nice touch.

Not sure if I would pay for the breakfast at the hotel. It looked good, but I thought was a tad expensive.

Bernard --- what can I say? We missed him at check out as he wasn't working that day, but he greeted us when we arrived and was there the next day when we left to play tourist and when we arrived later in the afternoon. Such a pleasant and nice man and a breath of fresh air. Keep him as long as you can! He is an asset!

  • Stayed: October 2013, traveled with friends
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Thank Gnutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Omni Mont-Royal

Address: 1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Montreal
#13 Family Hotel in Montreal
#15 Luxury Hotel in Montreal
#26 Romantic Hotel in Montreal
Price Range: $136 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Omni Mont-Royal 4.5*
Number of rooms: 299
Official Description (provided by the hotel):
Located downtown on the elegant Sherbrooke Street West near McGill University, the luxury Hotel Omni Mont-Royal dominates the Golden Square Mile’s historical district. Sophisticated, luminous and inviting, this environment showcases an authentic and refined stay. With never more than 12 rooms per floor, the hospitality experience is enhanced by luxurious and comforting loft style guestrooms. Towering the Mount-Royal Park, our 31 story hotel offers magnificent city views and an abundance of natural light. Honoring Montreal’s reputation for gastronomy, Chef Laurent Miot and his international brigade, treat guests on a daily basis to a variety of local flavors à la Montréal. Our French inspired Petit Opus Café and vibrant Alice Bar reflect the city’s rich diversity. A well known address within the business community, the hotel is best known for its dedicated and experienced personnel. ... more   less 
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Also Known As:
Omni Montreal
Hotel Omni Mont Royal

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